Test Bank — Organizational Behavior and Management, 12th Edition — Robert Konopaske, John M. Ivancevich & Michael T. Matteson — ISBN 9781260260533 — Latest Update 2025/2026 — (All Chapters Covered)

Organizational Behavior and

Management 12th Edition
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TEST BANK
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Robert Konopaske
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Comprehensive Test Bank for Instructors
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and Students
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© Robert Konopaske. All rights reserved. Reproduction or distribution without permission is

prohibited.
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©MedConnoisseur

, TABLE OF CONTENTS

Test Bank – Organizational Behavior and Management, 12th Edition (ISBN
9781260260533)
Robert Konopaske, John M. Ivancevich, Michael T. Matteson
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PART ONE: The Field of Organizational Behavior
Chapter 1. Effective Managers Understand Organizational Behavior
Chapter 2. International and Organizational Culture
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PART TWO: Understanding and Managing Individual Behavior
Chapter 3. Individual Differences at Work
Chapter 4. Perceptions and Attributions
Chapter 5. Motivation
Chapter 6. Job Design and Performance
Chapter 7. Evaluation and Rewards Influence Behavior
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Chapter 8. Managing Employee Behavior
Chapter 9. Managing Individual Stress

PART THREE: Group Behavior and Interpersonal Influence
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Chapter 10. Groups and Teams
Chapter 11. Managing Conflict and Negotiations
Chapter 12. Power and Politics

PART FOUR: Organizational Processes
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Chapter 13. Communicating Effectively
Chapter 14. Decision Making
Chapter 15. Leadership

PART FIVE: Organizational Design, Change, and Innovation
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Chapter 16. Organizational Structure and Design
Chapter 17. Managing Organizational Change
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©MedConnoisseur

, Chapter 1: Effective Managers Understand Organizational Behavior
Student name:__________
1) World trade is growing at a slower rate than is world gross domestic product.
⊚ true
⊚ false
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2) In recent years, Japan and China have become racially diverse societies.
⊚ true
⊚ false
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3) Older workers are entering the workforce at decreasing rates.
⊚ true
⊚ false
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4) In a general sense, technology is the process that converts raw materials or intellectual capital
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into products or services.
⊚ true
⊚ false
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5) Negative productivity is calculated as the ratio of inputs to outputs.
⊚ true
⊚ false
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6) Efficiency is defined as the ratio of outputs to inputs.
⊚ true
⊚ false
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7) Technology can yield a competitive advantage only when it is utilized effectively.
⊚ true
⊚ false
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, 8) A common body of management knowledge had been developed before the rise of the
Roman Empire.
⊚ true
⊚ false
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9) A new industrial era began in the United States around the time of the Civil War.
⊚ true
⊚ false
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10) Restrictions on where they can be accessed and the additional cost associated with their use
have caused cloud-based solutions to typically be associated with lower productivity.
⊚ true
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⊚ false
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11) Information is a commodity that, when applied effectively, can result in higher growth and
productivity.
⊚ true
⊚ false
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12) The formal and modern study of management started in Babylonia, around 5000 B.C.
⊚ true
⊚ false
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13) According to Frederick W. Taylor, father of scientific management, management and labor
must operate independently to achieve the maximum good for society.
⊚ true
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⊚ false



14) Frederick Taylor's concept of economic rationality of the employee was later characterized as
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the "Hawthorne effect."
⊚ true
⊚ false




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