Test Bank — Essentials of Contemporary Management, 10th Edition — Gareth R. Jones & Jennifer M. George — ISBN 9781265449025 — Latest Update 2025/2026 — (All Chapters Covered 1–14)

Essentials of Contemporary

Management 10th Edition
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TEST BANK
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Gareth Jones
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Comprehensive Test Bank for Instructors
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and Students
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© Gareth Jones. All rights reserved. Reproduction or distribution without permission is

prohibited.




©MedConnoisseur

, TABLE OF CONTENTS

Test Bank – Essentials of Contemporary Management, 10th Edition (ISBN
9781265449025)
Gareth Jones & Jennifer George
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PART ONE: Management and Managers
Chapter 1. The Management Process Today
Appendix: History of Management Thought
Chapter 2. Values, Attitudes, Emotions, and Culture: The Manager as a Person
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PART TWO: The Environment of Management
Chapter 3. Managing Ethics and Diversity
Chapter 4. Managing in the Global Environment

PART THREE: Planning, Decision Making, and Competitive Advantage
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Chapter 5. Decision Making, Learning, and Creativity
Chapter 6. Planning, Strategy, and Competitive Advantage

PART FOUR: Organizing and Change
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Chapter 7. Designing Organizational Structure
Chapter 8. Organizational Control and Change

PART FIVE: Leading Individuals and Groups
Chapter 9. Motivation
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Chapter 10. Leaders and Leadership
Chapter 11. Effective Team Management
Chapter 12. Building and Managing Human Resources
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PART SIX: Controlling Essential Activities and Processes
Chapter 13. Effective Communication
Chapter 14. Operations Management: Managing Operations and Processes
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©MedConnoisseur

, Chapter 1: The Management Process Today
Student name:__________
1) Organizations are efficient when managers maximize the amount of input resources.
⊚ true
⊚ false
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2) Managers at all levels and in all departments are responsible for planning, organizing,
leading, and controlling.
⊚ true
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⊚ false



3) The outcome of organizing is the creation of a strategy.
⊚ true
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⊚ false
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4) An organization's vision is a short, succinct, and inspiring statement of what the organization
intends to become and the goals it is seeking to achieve.
⊚ true
⊚ false
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5) Top managers are responsible for the performance of a specific department.
⊚ true
⊚ false
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6) Today, the term "chief operating officer" refers to the chief executive officer.
⊚ true
⊚ false
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7) Conceptual skills include the general ability to understand, alter, lead, and control the
behavior of other individuals and groups.
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⊚ true
⊚ false




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, 8) Arien is an exceptional manager in that she is able to create cohesive teams from a diverse
group of people. Arien demonstrates good human skills.
⊚ true
⊚ false
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9) Individuals who believe that they are responsible for what happens to them and that their
own actions determine important outcomes are said to have an external locus of control.
⊚ true
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⊚ false



10) A person who works for a company and works to create new or improved products for that
company is an example of an intrapreneur.
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⊚ true
⊚ false
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11) Robert and Liam possess the same kinds of technical skills; typically they would become
members of a specific department.
⊚ true
⊚ false
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12) Innovation takes place when management centralizes control of work activities and creates
an organizational culture that eliminates risk taking.
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⊚ true
⊚ false



13) Organizations appoint turnaround CEOs after the organizations become more efficient and
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effective.
⊚ true
⊚ false
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