Contemporary Management
2024 Edition
ST
TEST BANK
UV
IA
_A
Jennifer George
PP
RO
Comprehensive Test Bank for Instructors
and Students
VE
© Jennifer George. All rights reserved. Reproduction or distribution without permission is
D?
prohibited.
©MedConnoisseur
, TABLE OF CONTENTS
Test Bank – Contemporary Management, 2024 Edition (ISBN 9781264948390)
Jennifer George & Gareth Jones
ST
PART ONE: Management
Chapter 1. Managers and Managing
Chapter 2. The Evolution of Management Thought
Chapter 3. Values, Attitudes, Emotions, and Culture: The Manager as a Person
UV
PART TWO: The Environment of Management
Chapter 4. Ethics and Social Responsibility
Chapter 5. Managing Diverse Employees in a Multicultural Environment
Chapter 6. Managing in the Global Environment
PART THREE: Decision Making, Planning, and Strategy
IA
Chapter 7. Decision Making, Learning, Creativity, and Entrepreneurship
Chapter 8. The Manager as a Planner and Strategist
Chapter 9. Value Chain Management: Functional Strategies for Competitive Advantage
_A
PART FOUR: Organizing and Controlling
Chapter 10. Managing Organizational Structure and Culture
Chapter 11. Organizational Control and Change
Chapter 12. Human Resource Management
PP
PART FIVE: Leading Individuals and Groups
Chapter 13. Motivation and Performance
Chapter 14. Leadership
Chapter 15. Effective Groups and Teams
RO
PART SIX: Managing Critical Organizational Processes
Chapter 16. Promoting Effective Communication
Chapter 17. Managing Conflict, Politics, and Negotiation
Chapter 18. Using Advanced Information Technology to Increase Performance
Chapter 19. Starting a New Business
VE
D?
©MedConnoisseur
, Chapter 1: Managers and Managing
Student name:__________
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
ST
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
UV
goals. This is an example of an organizational structure.
⊚ true
⊚ false
IA
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
⊚ true
_A
⊚ false
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
PP
⊚ true
⊚ false
RO
5) Malik supervises the daily work of the employees who help customers and ring up sales in
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
VE
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
D?
⊚ false
Version 1 1
, 7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
ST
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
UV
⊚ true
⊚ false
9) A self-managed team is a group of employees who work independently but report to their
IA
respective managers about the progress of the team’s work.
⊚ true
⊚ false
_A
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
PP
⊚ false
11) A(n) __________ is a collection of people who work together and coordinate their actions to
RO
achieve a wide variety of goals.
A) control group
B) talent pool
C) organization
D) focus group
VE
E) quality circle
D?
Version 1 2
2024 Edition
ST
TEST BANK
UV
IA
_A
Jennifer George
PP
RO
Comprehensive Test Bank for Instructors
and Students
VE
© Jennifer George. All rights reserved. Reproduction or distribution without permission is
D?
prohibited.
©MedConnoisseur
, TABLE OF CONTENTS
Test Bank – Contemporary Management, 2024 Edition (ISBN 9781264948390)
Jennifer George & Gareth Jones
ST
PART ONE: Management
Chapter 1. Managers and Managing
Chapter 2. The Evolution of Management Thought
Chapter 3. Values, Attitudes, Emotions, and Culture: The Manager as a Person
UV
PART TWO: The Environment of Management
Chapter 4. Ethics and Social Responsibility
Chapter 5. Managing Diverse Employees in a Multicultural Environment
Chapter 6. Managing in the Global Environment
PART THREE: Decision Making, Planning, and Strategy
IA
Chapter 7. Decision Making, Learning, Creativity, and Entrepreneurship
Chapter 8. The Manager as a Planner and Strategist
Chapter 9. Value Chain Management: Functional Strategies for Competitive Advantage
_A
PART FOUR: Organizing and Controlling
Chapter 10. Managing Organizational Structure and Culture
Chapter 11. Organizational Control and Change
Chapter 12. Human Resource Management
PP
PART FIVE: Leading Individuals and Groups
Chapter 13. Motivation and Performance
Chapter 14. Leadership
Chapter 15. Effective Groups and Teams
RO
PART SIX: Managing Critical Organizational Processes
Chapter 16. Promoting Effective Communication
Chapter 17. Managing Conflict, Politics, and Negotiation
Chapter 18. Using Advanced Information Technology to Increase Performance
Chapter 19. Starting a New Business
VE
D?
©MedConnoisseur
, Chapter 1: Managers and Managing
Student name:__________
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
⊚ true
⊚ false
ST
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
UV
goals. This is an example of an organizational structure.
⊚ true
⊚ false
IA
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
⊚ true
_A
⊚ false
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
PP
⊚ true
⊚ false
RO
5) Malik supervises the daily work of the employees who help customers and ring up sales in
the shoe department of a major retail store. Malik is a first-line manager.
⊚ true
⊚ false
VE
6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
⊚ true
D?
⊚ false
Version 1 1
, 7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
⊚ true
⊚ false
ST
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
UV
⊚ true
⊚ false
9) A self-managed team is a group of employees who work independently but report to their
IA
respective managers about the progress of the team’s work.
⊚ true
⊚ false
_A
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
⊚ true
PP
⊚ false
11) A(n) __________ is a collection of people who work together and coordinate their actions to
RO
achieve a wide variety of goals.
A) control group
B) talent pool
C) organization
D) focus group
VE
E) quality circle
D?
Version 1 2
