ACTUAL EXAM 200 QUESTIONS AND CORRECT
DETAILED ANSWERS |ALREADY GRADED A+
An SSI Professional must ____ to maintain active status.
Complete the online renewal
Pay the annual fee
Affiliate with an active status SSI dive center - correct answer -All answers are correct
What should your students complete before their first training session?
Training record, program registration, water fitness evaluation, app download
Orientation, training record, program registration, app download
Program registration, orientation, water fitness evaluation, travel planning
Schedule open water dives, water fitness evaluation, course survey - correct answer -Orientation,
training record, program registration, app download
The training center will usually:
Require you to decide when and where to conduct training
Require you to determine the open water training location
Allow the students to set their own training schedule
Schedule times and locations for your training sessions - correct answer -Schedule times and locations
for your training sessions
QMS Alerts are created when:
There is a possible SSI Training Standards violation
A student is unhappy with their training experience
A student is shallower than the minimum depth
There are too many students in the academic sessions - correct answer -There is a possible SSI Training
Standards violation
,The QMS surveys are initially sent for:
Direct feedback from students
Anecdotal evidence to determine an SSI Professional's performance
Direct feedback from training centers
Direct feedback from Service Centers - correct answer -Direct feedback from students
Who should be the Training Center QMS Manager?
The most experienced SSI Professional on staff
Anyone, as long as they are older than 18 years
Only a non-diving staff member
Any staff member of the training center - correct answer -The most experienced SSI Professional on
staff
When a QMS Alert is created:
An email is automatically sent to the training center and SSI Professional for clarification
The SSI Professional is automatically set in review status
The student's certification is automatically revoked
An email is automatically sent to the SSI Professional and student for clarification - correct answer -An
email is automatically sent to the SSI Professional and student for clarification
The SSI QMS provides:
A way for SSI International to monitor Service Centers
A quality monitoring and compliance program for training centers
A feedback system for the SSI Training Standards - correct answer -A quality monitoring and
compliance program for training centers
Which of the following is a duty of the Training Center QMS Manager?
Set training center policy for training standards
All answers are correct
,Assist students with their feedback questionnaires
Ensure compliance and review student feedback - correct answer -Ensure compliance and review
student feedback
You should respond to QMS Alerts:
By using the QMS System
With a phone call to the Service Center
With a formal email to the Service Center
With an email to the student - correct answer -By using the QMS System
Which of the following is a purpose of the QMS?
Increase safety and ensure compliance
Improve customer satisfaction
All answers are correct
Reduce liability - correct answer -All answers are correct
SSI QMS Committees:
Annually review all QMS Alerts
Review all complaints filed against a training center or SSI Professional
Only review verbal complaints
Only review formal written complaints - correct answer -Only review formal written complaints
Academic sessions evaluate student knowledge and:
Demonstrate in-water expectations
Evaluate basic diving skills
Connect to real-world diving experiences
All answers are correct - correct answer -Connect to real-world diving experiences
You can improve your delivery method by:
, Asking the students for advice
Letting another instructor speak
Practicing in private
Avoiding speaking until the actual presentation - correct answer -Practicing in private
Properly preparing for a presentation:
Keeps you within the time limit
All answers are correct
Keeps you focused on the subject
Ensures the key points are discussed - correct answer -All answers are correct
Training aids that are specific to the topic:
Should only be used during in-water training
Enhance the content of the presentation
Should not be used at all
Should be provided by the students - correct answer -Enhance the content of the presentation
Each academic session should ____ the digital learning materials.
Repeat
Ignore
Supplement
Only review any missed questions from - correct answer -Supplement
Every presentation should have a(n):
Introduction, body, summary
Introduction, field trip, group discussion
Skill demonstration, practice time, summary
Small group discussion, practice time, summary - correct answer -Introduction, body, summary