HRM 411 FINAL EXAM QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS LATEST UPDATED
2025/2026
What is the primary purpose of change control in project management?
Answer:
B. To formally manage all changes to the project scope, schedule, and costs
Choices:
A. To ensure that no changes are made to the project
B. To formally manage all changes to the project scope, schedule, and costs
C. To document all changes in a project's schedule
D. To manage costs and ensure that the project stays within budget
E. To communicate changes to external stakeholders only
F. To eliminate all risks associated with the project
Sources of change in a project are usually associated with which of the
following, according to Fundamentals of Project Management?
Answer:
D. Scope, schedule, and/or budget
Choices:
A. Demands from change recipients
B. Changes in the price of oil
C. Failures of new technologies
D. Scope, schedule, and/or budget
E. Turnover of key personnel
F. Communication breakdowns
Which of the following is one of the six steps of the change control process
discussed in Fundamentals of Project Management?
,Answer:
A. Distribute the updated plan
Choices:
A. Distribute the updated plan
B. Build a communication network
C. Tell the "story of the change"
D. Sell the need to change the plan
E. Notice the need for changes
F. Meet with the project sponsor
Fundamentals of Project Management says that the project manager must take on
what role as part of "determining whether the change should be processed"?
A. The role of timekeeper
B. The role of change evangelist
C. The role of the project's gatekeeper
D. The role of change control power user
E. The role of parent of the project
F. The role of schedule champion
The role of the project's gatekeeper
Which document is used for managing changes in a project?
A. Project Charter
B. Project Management Plan
C. Scope Statement
D. Requisition Form
E. Risk Management Plan
F. Change Control Log
,Change Control Log
According to Fundamentals of Project Management, what is a good option to
consider when a desired change for a project is very large?
A. Termination of the project
B. Ignoring the desired change completely
C. A project spin-off
D. Developing a vision statement for the desired change
E. Finding a new project sponsor
A project spin-off
What does Change Management that Sticks recommend about the communication
of bad news regarding a change project?
A. Avoid communicating bad news
B. Don't delay communicating bad news
C. Wait as long as possible to communicate bad news
D. Try to spin bad news as good news
Don't delay communicating bad news
At what point in a communication about bad news does Change Management that
Sticks recommend that the "key point" should be communicated?
A. The first or second sentence
B. The beginning of the second paragraph
, C. The end of the third paragraph
D. The very end of the communication
The first or second sentence
At what point in a project should communication move from general to specific,
according to "Change Management that Sticks"?
A. After the "go-live" date
B. After the stakeholder assessment is completed
C. Once the change plan is finalized
D. After the project schedule is approved
E. Once learning invitations are sent
F. After the project is fully implemented
Once learning invitations are sent
Which of the following is one of "the usual types of resets and reframes" discussed
in Change Management that Sticks?
A. Inadequate Stakeholder Engagement
B. Poor communication planning
C. Unclear user instructions
D. Failure to Monitor and Adapt
E. Poor Integration with Other Systems and Processes
F. Software development delays
Software development delays
ANSWERS WITH COMPLETE
SOLUTIONS LATEST UPDATED
2025/2026
What is the primary purpose of change control in project management?
Answer:
B. To formally manage all changes to the project scope, schedule, and costs
Choices:
A. To ensure that no changes are made to the project
B. To formally manage all changes to the project scope, schedule, and costs
C. To document all changes in a project's schedule
D. To manage costs and ensure that the project stays within budget
E. To communicate changes to external stakeholders only
F. To eliminate all risks associated with the project
Sources of change in a project are usually associated with which of the
following, according to Fundamentals of Project Management?
Answer:
D. Scope, schedule, and/or budget
Choices:
A. Demands from change recipients
B. Changes in the price of oil
C. Failures of new technologies
D. Scope, schedule, and/or budget
E. Turnover of key personnel
F. Communication breakdowns
Which of the following is one of the six steps of the change control process
discussed in Fundamentals of Project Management?
,Answer:
A. Distribute the updated plan
Choices:
A. Distribute the updated plan
B. Build a communication network
C. Tell the "story of the change"
D. Sell the need to change the plan
E. Notice the need for changes
F. Meet with the project sponsor
Fundamentals of Project Management says that the project manager must take on
what role as part of "determining whether the change should be processed"?
A. The role of timekeeper
B. The role of change evangelist
C. The role of the project's gatekeeper
D. The role of change control power user
E. The role of parent of the project
F. The role of schedule champion
The role of the project's gatekeeper
Which document is used for managing changes in a project?
A. Project Charter
B. Project Management Plan
C. Scope Statement
D. Requisition Form
E. Risk Management Plan
F. Change Control Log
,Change Control Log
According to Fundamentals of Project Management, what is a good option to
consider when a desired change for a project is very large?
A. Termination of the project
B. Ignoring the desired change completely
C. A project spin-off
D. Developing a vision statement for the desired change
E. Finding a new project sponsor
A project spin-off
What does Change Management that Sticks recommend about the communication
of bad news regarding a change project?
A. Avoid communicating bad news
B. Don't delay communicating bad news
C. Wait as long as possible to communicate bad news
D. Try to spin bad news as good news
Don't delay communicating bad news
At what point in a communication about bad news does Change Management that
Sticks recommend that the "key point" should be communicated?
A. The first or second sentence
B. The beginning of the second paragraph
, C. The end of the third paragraph
D. The very end of the communication
The first or second sentence
At what point in a project should communication move from general to specific,
according to "Change Management that Sticks"?
A. After the "go-live" date
B. After the stakeholder assessment is completed
C. Once the change plan is finalized
D. After the project schedule is approved
E. Once learning invitations are sent
F. After the project is fully implemented
Once learning invitations are sent
Which of the following is one of "the usual types of resets and reframes" discussed
in Change Management that Sticks?
A. Inadequate Stakeholder Engagement
B. Poor communication planning
C. Unclear user instructions
D. Failure to Monitor and Adapt
E. Poor Integration with Other Systems and Processes
F. Software development delays
Software development delays
