SCM- EXAM 3 ASU Davilla Questions
with 100% Correct Answers
Project Correct Answer: something that is done ONE time. Unique output with
desired outcome, limited budget, deadline
Steps in project management: Correct Answer: Define the project, Establish
Project priorities (Triangle), Work Breakdown structure [break work items into
smaller units, estimate need: people, time, cost?] , Track project progress [are
we on time? Behind? ect.]
Objectives Correct Answer: desired outcome for the project, measurable
[budget, time, performance]
Deliverables Correct Answer: Description of service/product to be delivered [Ex.
presentations/documents, research, physical items (software)]
Milestone Correct Answer: specific event in a project {ex. a deadline, date of an
important decision}
What is critical path? Correct Answer: LONGEST path, given all possible paths
How to calculate slack? Correct Answer: Critical path - Current Path = Slack for
each path {NOTE: CRITICAL PATH ALWAYS HAS 0 SLACK}
Business Processes Correct Answer: Something that is done over and over again
What is the value of business processes? Correct Answer: 1. Consistency
(outputs, resource utilization, equipment, and tech)
, 2.Managing for Afar (if you use BP through all locations, you can track things
more easily)
3. Ability to grow (new location? you can use the already successful BP you
know works)
Common Reasons BP fail.... Correct Answer: Used to be Good but... the market
evolved, the best employee leaves, increase in demand
Was Never Good... some process were flawed from the beginning, ambiguity
(process designers may not understand the customer/processer goals),
Miscommunication, and Misalignment ( goals understood, but poor process
design did not meet the goal)
(3) Characteristics of a good process Correct Answer: 1. Good intentions: goal-
oriented, stakeholder considerations, effective + efficient, outputs are desired
2. Reproductive results: documented and easily understood
3. Measurable + Manageable: entire system considered {accountability, good
metrics, easy to identify problems}
Cow Path Theory Correct Answer: Lessons?
- Efficiency vs effectiveness
with 100% Correct Answers
Project Correct Answer: something that is done ONE time. Unique output with
desired outcome, limited budget, deadline
Steps in project management: Correct Answer: Define the project, Establish
Project priorities (Triangle), Work Breakdown structure [break work items into
smaller units, estimate need: people, time, cost?] , Track project progress [are
we on time? Behind? ect.]
Objectives Correct Answer: desired outcome for the project, measurable
[budget, time, performance]
Deliverables Correct Answer: Description of service/product to be delivered [Ex.
presentations/documents, research, physical items (software)]
Milestone Correct Answer: specific event in a project {ex. a deadline, date of an
important decision}
What is critical path? Correct Answer: LONGEST path, given all possible paths
How to calculate slack? Correct Answer: Critical path - Current Path = Slack for
each path {NOTE: CRITICAL PATH ALWAYS HAS 0 SLACK}
Business Processes Correct Answer: Something that is done over and over again
What is the value of business processes? Correct Answer: 1. Consistency
(outputs, resource utilization, equipment, and tech)
, 2.Managing for Afar (if you use BP through all locations, you can track things
more easily)
3. Ability to grow (new location? you can use the already successful BP you
know works)
Common Reasons BP fail.... Correct Answer: Used to be Good but... the market
evolved, the best employee leaves, increase in demand
Was Never Good... some process were flawed from the beginning, ambiguity
(process designers may not understand the customer/processer goals),
Miscommunication, and Misalignment ( goals understood, but poor process
design did not meet the goal)
(3) Characteristics of a good process Correct Answer: 1. Good intentions: goal-
oriented, stakeholder considerations, effective + efficient, outputs are desired
2. Reproductive results: documented and easily understood
3. Measurable + Manageable: entire system considered {accountability, good
metrics, easy to identify problems}
Cow Path Theory Correct Answer: Lessons?
- Efficiency vs effectiveness
