HRM CHAPTER 7 - PERFORMANCE MANAGEMENT QUESTIONS AND ANSWERS 100% ACCURATE!
Describe a common pitfall in evaluation and how to overcome that pitfall? - ANSWER -Recent behavior bias -When peple tend to focus on the recent during evaluations. - A solution to overcome this is to take notes to recall what they did in the past. Write notes in a way that isn't going to be an issue because the employee has the right to see everything, and you don't want something bad showing up in court. What are the three categories/goals that should be included in an evaluation? - ANSWER 1. Self evaluation 2. Supervisor assessment of performance 3. Outcomes, and coaching and development. List the five steps of effective training - ANSWER 1. Conduct a needs assessment 2. Develop learning objectives 3. Design the training program 4. Implement the training 5. Evaluate the training Describe the three types of learning objectives. - ANSWER 1. Cognitive --- Relate to knowledge 2. Affective --- Relate to attitudes, relationships, or appreciation 3. Psychomotor
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