MGT 435 Week 1 Quiz. QUESTIONS AND ANSWERS | 2020/2021

MGT 435 Week 1 Quiz. MGT 435 Week 1Quiz 1. Which of the following frameworks of effective organizational change focuses on the ethical behavior of organizational members and groups? balanced scorecard contingency alignment open-systems theory the stakeholder approach 2. The group that can affect or be affected by an organization’s actions is known as . auditors stakeholders consumers management 3. Of the following, which represents a force for stability in an organization? competitive advantage transaction costs cost containment control 4. Which of the following is NOT the case with regard to climate change issues and company competiveness? Consumers expect companies to incorporate “sustainable” operational practices. Many companies face the challenge of addressing climate change. Environmental regulations and restrictions have little impact on companies. Major organizations are making changes based upon climate considerations. 5. Which of the following is a type 1 error that managers sometimes make in response to their perceptions of external e change? Managers perceive the environment as stable, when in fact it is turbulent. Managers perceive the environment as turbulent, when in fact it is stable. Managers have no views on the external environment. Managers have conflicting views on the stability of the external environment. 6. In the role episodic model of ethical dilemmas, the “misuse of data” ethical dilemma is an aspect of . the client system consequences process antecedents 7. Which of the following is NOT an example of a sociocultural force affecting organizational competitiveness? an aging workforce the emergent economies of China and India telecommuting increasing women in the workforce 8. Which of the following is an example of a macro-level external source of organizational change? workforce safety regulations internal memos cultural forces board member decisions 9. Organizational change is most likely to occur in an ethical fashion when team members . defer all ethical decisions to the human resources department act with integrity, honesty, and openness in all communications and transactions avoid communicating directly with other team members place their own values and obligations above those of others 10. Kieran’s company is undergoing change, and employees are being encouraged to see old behaviors and attitudes as useless as part of a process that helps create an emotional need for change. Which of Lewin’s general states of change is Kieran’s company experiencing? unfreezing moving reforming refreezing