CRISIS MANAGEMENT QUESTIONS WITH
CORRECT ANSWERS 2025
Define "Crisis." - CORRECT ANSWER -A situation - real or perceived -
that exceeds the person's current resources and coping mechanisms.
What are 3 different types of crisis's? - CORRECT ANSWER -Situational
Normal Life Changes
Loss / Deprivation
What are the 4 key goals for an officer when he is managing crisis situations? -
CORRECT ANSWER -
1. Try to ensure safety for yourself, other officers, subjects, and other citizens.
2. Establish and maintain control.
3. Resolve the situation positively.
4. When appropriate, help arrange follow-up care for people undergoing crises.
What does EDP stand for? - CORRECT ANSWER -Emotionally-Disturbed Persons
What are the 3 categories of EDP's? - CORRECT ANSWER -1. Long-Term EDP's
2. Short-Term EDP's
, 3. Chemical Abusers
What is a Long-Term EDP? - CORRECT ANSWER -
People who are chronically mentally ill, meaning that they have a mental disorder all the time.
What is a Short-Term EDP? - CORRECT ANSWER -
People who are going through an emotional crisis, or who are very upset for some reason.
These people may normally be rational, but they have been pushed to the limits of their coping
abilities by certain events.
Generally, the crisis period only lasts for a relatively short time.
What is a Chemical Abuser? - CORRECT ANSWER -
People who abuse alcohol or other drugs, or both.
Can a Long-Term EDP be cured? - CORRECT ANSWER -No, long-
term EDP's have disorders that can't be cured but they can be treated.
A person withdrawing from alcohol or drugs can be labeled under which EDP category? -
CORRECT ANSWER -Chemical Abuser
What are some visible characteristics of some EDP's? (6) - CORRECT ANSWER -
1. Appears very upset or angry.
2. Is crying.
3. Seems very confused and/or disoriented.
CORRECT ANSWERS 2025
Define "Crisis." - CORRECT ANSWER -A situation - real or perceived -
that exceeds the person's current resources and coping mechanisms.
What are 3 different types of crisis's? - CORRECT ANSWER -Situational
Normal Life Changes
Loss / Deprivation
What are the 4 key goals for an officer when he is managing crisis situations? -
CORRECT ANSWER -
1. Try to ensure safety for yourself, other officers, subjects, and other citizens.
2. Establish and maintain control.
3. Resolve the situation positively.
4. When appropriate, help arrange follow-up care for people undergoing crises.
What does EDP stand for? - CORRECT ANSWER -Emotionally-Disturbed Persons
What are the 3 categories of EDP's? - CORRECT ANSWER -1. Long-Term EDP's
2. Short-Term EDP's
, 3. Chemical Abusers
What is a Long-Term EDP? - CORRECT ANSWER -
People who are chronically mentally ill, meaning that they have a mental disorder all the time.
What is a Short-Term EDP? - CORRECT ANSWER -
People who are going through an emotional crisis, or who are very upset for some reason.
These people may normally be rational, but they have been pushed to the limits of their coping
abilities by certain events.
Generally, the crisis period only lasts for a relatively short time.
What is a Chemical Abuser? - CORRECT ANSWER -
People who abuse alcohol or other drugs, or both.
Can a Long-Term EDP be cured? - CORRECT ANSWER -No, long-
term EDP's have disorders that can't be cured but they can be treated.
A person withdrawing from alcohol or drugs can be labeled under which EDP category? -
CORRECT ANSWER -Chemical Abuser
What are some visible characteristics of some EDP's? (6) - CORRECT ANSWER -
1. Appears very upset or angry.
2. Is crying.
3. Seems very confused and/or disoriented.
