AFC PREP FINAL PAPER 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◉ Four key points when providing feedback. Answer: 1. Feedback on
behavior rather than on the person
2. Feedback on immediate situation
3. The amount of feedback the receiver can use at one time rather than
the amount of info you want to share.
4. Focus on the feedback potential value for the receiver.
◉ What shape of tables are more effective in creating an atmosphere of
equality for counseling?. Answer: 1. Round
2. Oval
3. Square
◉ Shape desk of round equals. Answer: equality
◉ Shape desk of rectangle =. Answer: teach and control behavior
◉ Seat the client adjacent for?. Answer: Planning
,◉ Seat the client next to you for?. Answer: Mutual problem solving
◉ Define six elements of client-counselor relationship. Answer: 1.
Openness - client willing to share information
2. Realistic Expectations - use knowledge and experience to determine if
goals are realistic
3. Structure - effective counseling follow a structure.
4. Power - As a counselor you must use your power to achieve the
purpose of counseling, influencing and motivating your client toward
acceptable goals.
5. Confirmation of differences - effective financial counselors recognize
the difference between themselves and their client.
6. Mutual involvement - get client involved so mutual responsibility.
◉ List the structure of the counseling appointment. Answer: 1. Build
rapport
2. Gather info
3. Setting goals/ creating action plan
4. evaluating process
◉ Four stages of counseling. Answer: 1. Initiating - build rapport to
reduce tension, provide overview of process answer questions.
2. Exploring - Gather information (current finances), determine what
each clients wants to accomplish, ask questions.
,3. Understanding - Clarify what the client wants to accomplish, develop
well written goals, create action plan
4. Acting - This takes place outside of counseling, the client takes action,
counselor may have follow up tasks, counselor role is evaluating
progress, giving support, checking in.
◉ Positive Feedback. Answer: A type of feedback that helps people
understand how their behavior is helping them achieve their goals.
◉ Negative Feedback. Answer: A type of feedback that helps people
understand how their behavior might be undermining their goals
◉ Constructive feedback. Answer: A type of feedback with the effect of
helping people measure how and if their behavior is helping them to
achieve their goals.
◉ Destructive feedback. Answer: A type of feedback with the effect of
discouraging, invalidating and belittling people
◉ Three items that feedback should be. Answer: 1. Immediate
2. Valuable
3. Focused on behavior
, ◉ Three main aspects of counseling. Answer: 1. The relationship
developed between 2 humans (client/counselor)
2. The client relationship to the physical space in which they meet.
3. The clients relationship to the social structure in which they interact,
which is the process of counseling itself.
◉ Four tactics to gather information and explore. Answer: 1. Selective
pacing
2. Imperative statements
3. Declarative leads
4. Questions
◉ Selecting pacing. Answer: Selectively restating
◉ Imperative statements. Answer: start with "tell me" "explain"
◉ Declarative leads. Answer: "I am curious" "I am wondering"
◉ Yes and no questions. Answer: These questions do not encourage the
client to offer additional information and can sometimes feel
manipulated to the client. These types of questions should be used
sparingly - primarily when the counselor wants to limit the amount of
client talk
WITH SOLUTIONS GRADED A+
◉ Four key points when providing feedback. Answer: 1. Feedback on
behavior rather than on the person
2. Feedback on immediate situation
3. The amount of feedback the receiver can use at one time rather than
the amount of info you want to share.
4. Focus on the feedback potential value for the receiver.
◉ What shape of tables are more effective in creating an atmosphere of
equality for counseling?. Answer: 1. Round
2. Oval
3. Square
◉ Shape desk of round equals. Answer: equality
◉ Shape desk of rectangle =. Answer: teach and control behavior
◉ Seat the client adjacent for?. Answer: Planning
,◉ Seat the client next to you for?. Answer: Mutual problem solving
◉ Define six elements of client-counselor relationship. Answer: 1.
Openness - client willing to share information
2. Realistic Expectations - use knowledge and experience to determine if
goals are realistic
3. Structure - effective counseling follow a structure.
4. Power - As a counselor you must use your power to achieve the
purpose of counseling, influencing and motivating your client toward
acceptable goals.
5. Confirmation of differences - effective financial counselors recognize
the difference between themselves and their client.
6. Mutual involvement - get client involved so mutual responsibility.
◉ List the structure of the counseling appointment. Answer: 1. Build
rapport
2. Gather info
3. Setting goals/ creating action plan
4. evaluating process
◉ Four stages of counseling. Answer: 1. Initiating - build rapport to
reduce tension, provide overview of process answer questions.
2. Exploring - Gather information (current finances), determine what
each clients wants to accomplish, ask questions.
,3. Understanding - Clarify what the client wants to accomplish, develop
well written goals, create action plan
4. Acting - This takes place outside of counseling, the client takes action,
counselor may have follow up tasks, counselor role is evaluating
progress, giving support, checking in.
◉ Positive Feedback. Answer: A type of feedback that helps people
understand how their behavior is helping them achieve their goals.
◉ Negative Feedback. Answer: A type of feedback that helps people
understand how their behavior might be undermining their goals
◉ Constructive feedback. Answer: A type of feedback with the effect of
helping people measure how and if their behavior is helping them to
achieve their goals.
◉ Destructive feedback. Answer: A type of feedback with the effect of
discouraging, invalidating and belittling people
◉ Three items that feedback should be. Answer: 1. Immediate
2. Valuable
3. Focused on behavior
, ◉ Three main aspects of counseling. Answer: 1. The relationship
developed between 2 humans (client/counselor)
2. The client relationship to the physical space in which they meet.
3. The clients relationship to the social structure in which they interact,
which is the process of counseling itself.
◉ Four tactics to gather information and explore. Answer: 1. Selective
pacing
2. Imperative statements
3. Declarative leads
4. Questions
◉ Selecting pacing. Answer: Selectively restating
◉ Imperative statements. Answer: start with "tell me" "explain"
◉ Declarative leads. Answer: "I am curious" "I am wondering"
◉ Yes and no questions. Answer: These questions do not encourage the
client to offer additional information and can sometimes feel
manipulated to the client. These types of questions should be used
sparingly - primarily when the counselor wants to limit the amount of
client talk
