HUC Ch 6 Quiz || with Accurate Answers 100%.
A person's behavior in the workplace is influenced and affected by: correct answers how
meaningful or important the work is to that person.
One of the factors that influences one's workplace behavior is how meaningful or important
the work is to the person.
Values clarification is important for the health unit coordinator (HUC) who is preparing to be
a competent professional. Values conflicts would include opinions regarding: correct answers
social and spiritual issues.
It is essential for HUCs to understand and be aware of their values and to remain
nonjudgmental of the values others hold that differ from their own. Value conflicts include
cultural, spiritual, social, and ethnic differences.
You try to be sensitive to the problems and needs of others and are careful in your wording of
potentially sensitive communication. You are said to be exercising: correct answers
tactfulness.
Tactfulness is being sensitive to the problems and needs of others.
Which of the following is permissible in maintaining patient confidentiality? correct answers
Referring all telephone calls from police personnel to the nurse manager
To maintain confidentiality, the HUC should refer all telephone calls from reporters, police
personnel, legal agencies, and other investigative sources to the nurse manager. If in doubt
about the authenticity of a telephone caller, obtain information from the caller so you may
return the call.
A good method for protecting patient confidentiality would be: correct answers asking
outside personnel for picture identification prior to their viewing the patient's chart.
Reviewers for insurance companies have the responsibility of examining patient charts to
ensure that tests, procedures, and hospital days will be paid for by the patients' insurance.
Social workers from Protective Services also must review patient charts when investigating
possible abuse. It is the responsibility of outside agency personnel to show the HUC picture
identification; if they fail to do this, the HUC must ask to see identification.
Which of the following is true about workplace appearance? correct answers Perfumes,
colognes, aftershave, and hair spray should be worn very lightly or not at all.
Perfumes, colognes, aftershave, and hair spray should be very light or should not be worn at
all. Patients with respiratory problems, allergies, or nausea could experience ill effects from
the aroma.
A registered nurse (RN) is running behind schedule and asks the HUC to give aspirin to an
elderly patient who will not realize that the HUC is not allowed to administer medications.
The HUC should: correct answers tell the RN that an HUC cannot administer medications.
, The HUC should know his or her job description and should not engage in activities outside
the job description.
A co-worker insists on telling sexually suggestive jokes that make the HUC very
uncomfortable. The first thing the HUC should do is: correct answers advise the person to
stop the offending behavior and that it is unwelcome.
If they are feeling harassed, health care workers should (1) advise the person to stop, that
they do not like or welcome this behavior; (2) document the comments and behavior of the
person; and (3) file a complaint with the supervisor or with management.
If a 6-year-old patient is admitted as the result of suspected child abuse, the agency most
likely to receive this report is: correct answers CPS.
All states have mandatory reporting laws for suspected child or elder abuse. Some states have
mandatory reporting laws for domestic abuse. Child Protective Services (CPS) will be called
to investigate suspected child abuse (SNAT [suspected non-accidental trauma]).
A basic purpose of the performance appraisal is to provide feedback about the employee's
performance. An employee could improve his or her appraisal by: correct answers keeping a
diary of accomplishments and in-services attended during the period since the last appraisal.
It would be helpful to the HUC and to the nurse manager for the employee to keep a record of
accomplishments, classes taken, and in-services attended during the evaluation period.
A basic set of principles that define our concepts of right or wrong in given situations is
known as: correct answers a code of ethics.
A code of ethics is a set of standards for behavior that is based on values
The principles of respect, veracity, nonmaleficence, and confidentiality may be found in:
correct answers the patients' bill of rights.
The patients' bill of rights varies in wording among hospitals, but all are based on basic
ethical principles, including respect, veracity, nonmaleficence, and confidentiality.
One of the principles in the patients' bill of rights is that one should refrain from inflicting
harm on a patient. An HUC, while transcribing doctors' orders, missed stat orders, and the
treatment delay caused harm to the patient. The principle breached is: correct answers
nonmaleficence.
Nonmaleficence, which comes from the Hippocratic Oath, means that a health care
professional will never inflict harm on the patient. HUCs should always be aware of the
seriousness of transcribing doctors' orders, because an error may result in harm to the patient.
Being held to a standard of practice means that: correct answers the HUC must perform at a
similar level of competence as other HUCs who work under similar circumstances.
While working as an HUC, one is responsible for performing at the level of competence of
other HUCs who work under similar circumstances.
A person's behavior in the workplace is influenced and affected by: correct answers how
meaningful or important the work is to that person.
One of the factors that influences one's workplace behavior is how meaningful or important
the work is to the person.
Values clarification is important for the health unit coordinator (HUC) who is preparing to be
a competent professional. Values conflicts would include opinions regarding: correct answers
social and spiritual issues.
It is essential for HUCs to understand and be aware of their values and to remain
nonjudgmental of the values others hold that differ from their own. Value conflicts include
cultural, spiritual, social, and ethnic differences.
You try to be sensitive to the problems and needs of others and are careful in your wording of
potentially sensitive communication. You are said to be exercising: correct answers
tactfulness.
Tactfulness is being sensitive to the problems and needs of others.
Which of the following is permissible in maintaining patient confidentiality? correct answers
Referring all telephone calls from police personnel to the nurse manager
To maintain confidentiality, the HUC should refer all telephone calls from reporters, police
personnel, legal agencies, and other investigative sources to the nurse manager. If in doubt
about the authenticity of a telephone caller, obtain information from the caller so you may
return the call.
A good method for protecting patient confidentiality would be: correct answers asking
outside personnel for picture identification prior to their viewing the patient's chart.
Reviewers for insurance companies have the responsibility of examining patient charts to
ensure that tests, procedures, and hospital days will be paid for by the patients' insurance.
Social workers from Protective Services also must review patient charts when investigating
possible abuse. It is the responsibility of outside agency personnel to show the HUC picture
identification; if they fail to do this, the HUC must ask to see identification.
Which of the following is true about workplace appearance? correct answers Perfumes,
colognes, aftershave, and hair spray should be worn very lightly or not at all.
Perfumes, colognes, aftershave, and hair spray should be very light or should not be worn at
all. Patients with respiratory problems, allergies, or nausea could experience ill effects from
the aroma.
A registered nurse (RN) is running behind schedule and asks the HUC to give aspirin to an
elderly patient who will not realize that the HUC is not allowed to administer medications.
The HUC should: correct answers tell the RN that an HUC cannot administer medications.
, The HUC should know his or her job description and should not engage in activities outside
the job description.
A co-worker insists on telling sexually suggestive jokes that make the HUC very
uncomfortable. The first thing the HUC should do is: correct answers advise the person to
stop the offending behavior and that it is unwelcome.
If they are feeling harassed, health care workers should (1) advise the person to stop, that
they do not like or welcome this behavior; (2) document the comments and behavior of the
person; and (3) file a complaint with the supervisor or with management.
If a 6-year-old patient is admitted as the result of suspected child abuse, the agency most
likely to receive this report is: correct answers CPS.
All states have mandatory reporting laws for suspected child or elder abuse. Some states have
mandatory reporting laws for domestic abuse. Child Protective Services (CPS) will be called
to investigate suspected child abuse (SNAT [suspected non-accidental trauma]).
A basic purpose of the performance appraisal is to provide feedback about the employee's
performance. An employee could improve his or her appraisal by: correct answers keeping a
diary of accomplishments and in-services attended during the period since the last appraisal.
It would be helpful to the HUC and to the nurse manager for the employee to keep a record of
accomplishments, classes taken, and in-services attended during the evaluation period.
A basic set of principles that define our concepts of right or wrong in given situations is
known as: correct answers a code of ethics.
A code of ethics is a set of standards for behavior that is based on values
The principles of respect, veracity, nonmaleficence, and confidentiality may be found in:
correct answers the patients' bill of rights.
The patients' bill of rights varies in wording among hospitals, but all are based on basic
ethical principles, including respect, veracity, nonmaleficence, and confidentiality.
One of the principles in the patients' bill of rights is that one should refrain from inflicting
harm on a patient. An HUC, while transcribing doctors' orders, missed stat orders, and the
treatment delay caused harm to the patient. The principle breached is: correct answers
nonmaleficence.
Nonmaleficence, which comes from the Hippocratic Oath, means that a health care
professional will never inflict harm on the patient. HUCs should always be aware of the
seriousness of transcribing doctors' orders, because an error may result in harm to the patient.
Being held to a standard of practice means that: correct answers the HUC must perform at a
similar level of competence as other HUCs who work under similar circumstances.
While working as an HUC, one is responsible for performing at the level of competence of
other HUCs who work under similar circumstances.
