C215 Pre-Assessment Test Newest
2025/2026 Questions and Correct Answers
Graded A+|Assures Success|Just Released
c - CORRECT ANSWER-What is the common theme in total quality
management (TQM) across all functions in an organization?
a. To ensure profit from product changes
b. To enhance management software
c. To satisfy customer needs
d. To reward people rather than teams
,b - CORRECT ANSWER-Which definition used for quality evaluates how well a
product performs its intended function?
a. Psychological criteria
b. Fitness for use
c. Value for price paid
d. Support services
c - CORRECT ANSWER-Which total quality management (TQM) process was
developed to stress management's responsibility for quality?
a. Statistical quality control charts
b. Fitness quality for use
c. 14 points for quality improvement
d. Product design quality
a - CORRECT ANSWER-Which total quality management (TQM) process
consists of 13 published standards and guidelines?
a. ISO 9000
b. ISO 9001
c. ISO 1400
, d. ISO 9002
a - CORRECT ANSWER-A company manufactures shoes using a quality
management system. The company needs to put a process in place to measure
any defects. The company would like to measure the number of defects and
observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular
issue?
a. Checklist
b. Flowchart
c. Scatter diagram
d. Control chart
d - CORRECT ANSWER-Which quality control tool should be used to monitor
the current status or end result of a process?
a. Scatter diagram
b. Flowchart
c. Checklist
d. Control chart
2025/2026 Questions and Correct Answers
Graded A+|Assures Success|Just Released
c - CORRECT ANSWER-What is the common theme in total quality
management (TQM) across all functions in an organization?
a. To ensure profit from product changes
b. To enhance management software
c. To satisfy customer needs
d. To reward people rather than teams
,b - CORRECT ANSWER-Which definition used for quality evaluates how well a
product performs its intended function?
a. Psychological criteria
b. Fitness for use
c. Value for price paid
d. Support services
c - CORRECT ANSWER-Which total quality management (TQM) process was
developed to stress management's responsibility for quality?
a. Statistical quality control charts
b. Fitness quality for use
c. 14 points for quality improvement
d. Product design quality
a - CORRECT ANSWER-Which total quality management (TQM) process
consists of 13 published standards and guidelines?
a. ISO 9000
b. ISO 9001
c. ISO 1400
, d. ISO 9002
a - CORRECT ANSWER-A company manufactures shoes using a quality
management system. The company needs to put a process in place to measure
any defects. The company would like to measure the number of defects and
observe the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this particular
issue?
a. Checklist
b. Flowchart
c. Scatter diagram
d. Control chart
d - CORRECT ANSWER-Which quality control tool should be used to monitor
the current status or end result of a process?
a. Scatter diagram
b. Flowchart
c. Checklist
d. Control chart
