SCOM 123 JMU FINAL EXAM QUESTIONS AND CORR
What care cthe cmost ccommon cmyths cabout ccommunication? c- cCORRECT cANS✔✔1. cCommunic
2. cCommunicating cis cjust ccommon csense
3. cCommunication cquantity cequals cquality
Linear c- cCORRECT cANS✔✔One cway cchannel; csender csends ca cmessage cthrough ca cchannel c
catmosphere cof cnoise
Interactive c- cCORRECT cANS✔✔two cway cchannel cthat cincorporates cfeedback
Transactional c- cCORRECT cANS✔✔Everyone cis ca csender cand ca creceiver; cit caffects call cparties
Channel c- cCORRECT cANS✔✔Medium cthrough cwhich ca cmessage ctravels, csuch cas coral cor cwr
Sender c- cCORRECT cANS✔✔The cinitiator cand cencoder cof cmessages; cperson csending cmessag
Receiver c- cCORRECT cANS✔✔the cdecoder cof cthe cmessage
Message c- cCORRECT cANS✔✔Stimulus cthat cproduces cmeaning; cwhat cthe csenders cwant cthe c
Encode c- cCORRECT cANS✔✔Putting cideas cinto cspoken clanguage
Decode c- cCORRECT cANS✔✔Translating cthe cspoken cideas
Context c- cCORRECT cANS✔✔The cenvironment cin cwhich ccommunication coccurs; cthe cwho, cwha
chow cof ccommunication.
Fields cof cExperience c- cCORRECT cANS✔✔Cultural cbackground, cethnicity, cgeographic clocation,
cpersonal cexperiences caccumulated cover cthe ccourse cof ca clifetime cthat cinfluence cmessages.
Noise c- cCORRECT cANS✔✔Interference cwith ceffective ctransmission cand creception cof ca cmessa
Feedback c- cCORRECT cANS✔✔The creceiver's cverbal cand cnonverbal cresponse cto cthe cmessag
Content c- cCORRECT cANS✔✔What cis cactually cbeing csaid cor cdone
Relationship c- cCORRECT cANS✔✔How cthe cmessage cdefines cor credefines cthe cassociation cbet
Constructive c- cCORRECT cANS✔✔Open cand csupportive
, Interpreting c- cCORRECT cANS✔✔Make csense cof cthe cstimuli cor cinterpret cthe cinfo ccollected can
What cis ca cperceptual cschema c- cCORRECT cANS✔✔Mental cframework cthat ccreating cmeaningfu
Prototype c- cCORRECT cANS✔✔The cmost crepresentative cor c"best" cexample cof csomething
Stereotype c- cCORRECT cANS✔✔Generalization cabout ca cgroup cor ccategory cof cpeople
Script c- cCORRECT cANS✔✔A cpredictable csequence cof cevents cthat cindicates cwhat cwe care cexp
csituation
Self-Concept c- cCORRECT cANS✔✔The csum ctotal cof ceverything cthat cencompasses cthe cself-ref
cor cself-perception
What care csome cof cthe cinfluences con cperception c- cCORRECT cANS✔✔Gender, cculture, cpast ce
ccontext.
What cis cself-disclosure? c- cCORRECT cANS✔✔Process cof cpurposefully crevealing cto cothers cper
cis csignificant cand cothers cwould cnot cknow cunless cyou ctold cthem
Depth c- cCORRECT cANS✔✔Refers cto chow cpersonal cyou cbecome cwhen cdiscussing ca cparticula
csomething cabout cyourself
Breadth c- cCORRECT cANS✔✔Range cof csubjects cdiscussed cbetween cpersons
What care cthe crules cfor cconstructively cand cappropriately cself-disclosing cand cresponding cto cself-
cANS✔✔1. cTrust cto cavoid cbeing churt cor cdamaged
2. cReciprocity cthat crisk cand ctrust cis cshared
3. cUnderstand cthat csome ccultures care cnot cas copen cas cothers
4. cMake csure cappropriate cfor cthe csituation
5. cDo cincremental cdisclose cto cavoid can coverload cof cinformation
Why cis creciprocal csharing cimportant? c- cCORRECT cANS✔✔You cwant cto cbe ccomfortable cand cb
ctrust cand crisk cas cthe cperson csharing
Explain cwhat ca cself-serving cbias cis cand chow cit cinfluences cour cinteractions c- cCORRECT cANS✔
cbehavior cto courselves cand cassign cexternal ccircumstances cto cour cunsuccessful cbehavior
First cImpression c- cCORRECT cANS✔✔Biased cinfluence cbut caccurate
Primacy cEffect c- cCORRECT cANS✔✔Tendency cto cbe cmore cinfluenced cby cinitial cinfo cabout ca c
cgathered clater
Negativity cBias c- cCORRECT cANS✔✔A cstrong ctendency cto cweigh cnegative cinformation cmore ch
cinformation, cespecially cwhen cforming cperceptions cof cothers
Attribution cError c- cCORRECT cANS✔✔Tendency cto coveremphasize cpersonal ctraits cand cunder c
ccauses cof cother cpeoples cbehavior
Stereotyping c- cCORRECT cANS✔✔Using crapid cjudgement cwhen cinstant cdecisions care crequired
Self-fulfilling cProphecy c- cCORRECT cANS✔✔Acting con can cwrong cexpectations cthat cproduces ce
cconfirms cthe coriginal cimpression.
What care cthe cmost ccommon cmyths cabout ccommunication? c- cCORRECT cANS✔✔1. cCommunic
2. cCommunicating cis cjust ccommon csense
3. cCommunication cquantity cequals cquality
Linear c- cCORRECT cANS✔✔One cway cchannel; csender csends ca cmessage cthrough ca cchannel c
catmosphere cof cnoise
Interactive c- cCORRECT cANS✔✔two cway cchannel cthat cincorporates cfeedback
Transactional c- cCORRECT cANS✔✔Everyone cis ca csender cand ca creceiver; cit caffects call cparties
Channel c- cCORRECT cANS✔✔Medium cthrough cwhich ca cmessage ctravels, csuch cas coral cor cwr
Sender c- cCORRECT cANS✔✔The cinitiator cand cencoder cof cmessages; cperson csending cmessag
Receiver c- cCORRECT cANS✔✔the cdecoder cof cthe cmessage
Message c- cCORRECT cANS✔✔Stimulus cthat cproduces cmeaning; cwhat cthe csenders cwant cthe c
Encode c- cCORRECT cANS✔✔Putting cideas cinto cspoken clanguage
Decode c- cCORRECT cANS✔✔Translating cthe cspoken cideas
Context c- cCORRECT cANS✔✔The cenvironment cin cwhich ccommunication coccurs; cthe cwho, cwha
chow cof ccommunication.
Fields cof cExperience c- cCORRECT cANS✔✔Cultural cbackground, cethnicity, cgeographic clocation,
cpersonal cexperiences caccumulated cover cthe ccourse cof ca clifetime cthat cinfluence cmessages.
Noise c- cCORRECT cANS✔✔Interference cwith ceffective ctransmission cand creception cof ca cmessa
Feedback c- cCORRECT cANS✔✔The creceiver's cverbal cand cnonverbal cresponse cto cthe cmessag
Content c- cCORRECT cANS✔✔What cis cactually cbeing csaid cor cdone
Relationship c- cCORRECT cANS✔✔How cthe cmessage cdefines cor credefines cthe cassociation cbet
Constructive c- cCORRECT cANS✔✔Open cand csupportive
, Interpreting c- cCORRECT cANS✔✔Make csense cof cthe cstimuli cor cinterpret cthe cinfo ccollected can
What cis ca cperceptual cschema c- cCORRECT cANS✔✔Mental cframework cthat ccreating cmeaningfu
Prototype c- cCORRECT cANS✔✔The cmost crepresentative cor c"best" cexample cof csomething
Stereotype c- cCORRECT cANS✔✔Generalization cabout ca cgroup cor ccategory cof cpeople
Script c- cCORRECT cANS✔✔A cpredictable csequence cof cevents cthat cindicates cwhat cwe care cexp
csituation
Self-Concept c- cCORRECT cANS✔✔The csum ctotal cof ceverything cthat cencompasses cthe cself-ref
cor cself-perception
What care csome cof cthe cinfluences con cperception c- cCORRECT cANS✔✔Gender, cculture, cpast ce
ccontext.
What cis cself-disclosure? c- cCORRECT cANS✔✔Process cof cpurposefully crevealing cto cothers cper
cis csignificant cand cothers cwould cnot cknow cunless cyou ctold cthem
Depth c- cCORRECT cANS✔✔Refers cto chow cpersonal cyou cbecome cwhen cdiscussing ca cparticula
csomething cabout cyourself
Breadth c- cCORRECT cANS✔✔Range cof csubjects cdiscussed cbetween cpersons
What care cthe crules cfor cconstructively cand cappropriately cself-disclosing cand cresponding cto cself-
cANS✔✔1. cTrust cto cavoid cbeing churt cor cdamaged
2. cReciprocity cthat crisk cand ctrust cis cshared
3. cUnderstand cthat csome ccultures care cnot cas copen cas cothers
4. cMake csure cappropriate cfor cthe csituation
5. cDo cincremental cdisclose cto cavoid can coverload cof cinformation
Why cis creciprocal csharing cimportant? c- cCORRECT cANS✔✔You cwant cto cbe ccomfortable cand cb
ctrust cand crisk cas cthe cperson csharing
Explain cwhat ca cself-serving cbias cis cand chow cit cinfluences cour cinteractions c- cCORRECT cANS✔
cbehavior cto courselves cand cassign cexternal ccircumstances cto cour cunsuccessful cbehavior
First cImpression c- cCORRECT cANS✔✔Biased cinfluence cbut caccurate
Primacy cEffect c- cCORRECT cANS✔✔Tendency cto cbe cmore cinfluenced cby cinitial cinfo cabout ca c
cgathered clater
Negativity cBias c- cCORRECT cANS✔✔A cstrong ctendency cto cweigh cnegative cinformation cmore ch
cinformation, cespecially cwhen cforming cperceptions cof cothers
Attribution cError c- cCORRECT cANS✔✔Tendency cto coveremphasize cpersonal ctraits cand cunder c
ccauses cof cother cpeoples cbehavior
Stereotyping c- cCORRECT cANS✔✔Using crapid cjudgement cwhen cinstant cdecisions care crequired
Self-fulfilling cProphecy c- cCORRECT cANS✔✔Acting con can cwrong cexpectations cthat cproduces ce
cconfirms cthe coriginal cimpression.
