1
WellCare Questions with Answers (100% Correct
Answers)
In the event you need to use a paper Scope of Appointment (SOA)
form, it must be completed____ hosting the sales presentation.—
Answer: Prior to
Agents can use the Materials Portal to order sales materials and track
shipment— Answer: True
Agents may be terminated for cause if they fail to comply with a
compliance investigation, encourage others to avoid the compliance
interview process or fail to provide truthful or complete information—
Answer: True
If a paper Scope of Appointment (SOA) form was used to capture
SOA, and your appointment turns into an application for enrollment,
which mandatory action is true?— Answer: Fax it into WellCare along
with the paper application.
A call to the Application Verification Line (VAL) is required for whihc
type of application— Answer: Agent-Assisted Online Enrollment
Application Tool
© 2025 All rights reserved
, 2
Which of the following are agents permitted to do when using the
Personal URL (PURL)— Answer: None of these
What is the application tracker in Agent Connect used for?— Answer:
Tracking submitted applications
A scope of Appointment (SOA) is required if benefits are going to be
discussed prior to a beneficiary enrolling on their own via your
Personalized URL (PURL)— Answer: True
WellCare accepts Scopes of Appointment (SOA) in which of the
following methods?— Answer: Mobile App
Telephonic (AVL)
Paper
Which of the following takes place when using the personalized
application page while faxing paper applications? (Select all that
apply)— Answer: - The bar code is linked with your agent ID and
certification status.
- The personalized application page must be the final page of every
fazed application submission.
© 2025 All rights reserved
WellCare Questions with Answers (100% Correct
Answers)
In the event you need to use a paper Scope of Appointment (SOA)
form, it must be completed____ hosting the sales presentation.—
Answer: Prior to
Agents can use the Materials Portal to order sales materials and track
shipment— Answer: True
Agents may be terminated for cause if they fail to comply with a
compliance investigation, encourage others to avoid the compliance
interview process or fail to provide truthful or complete information—
Answer: True
If a paper Scope of Appointment (SOA) form was used to capture
SOA, and your appointment turns into an application for enrollment,
which mandatory action is true?— Answer: Fax it into WellCare along
with the paper application.
A call to the Application Verification Line (VAL) is required for whihc
type of application— Answer: Agent-Assisted Online Enrollment
Application Tool
© 2025 All rights reserved
, 2
Which of the following are agents permitted to do when using the
Personal URL (PURL)— Answer: None of these
What is the application tracker in Agent Connect used for?— Answer:
Tracking submitted applications
A scope of Appointment (SOA) is required if benefits are going to be
discussed prior to a beneficiary enrolling on their own via your
Personalized URL (PURL)— Answer: True
WellCare accepts Scopes of Appointment (SOA) in which of the
following methods?— Answer: Mobile App
Telephonic (AVL)
Paper
Which of the following takes place when using the personalized
application page while faxing paper applications? (Select all that
apply)— Answer: - The bar code is linked with your agent ID and
certification status.
- The personalized application page must be the final page of every
fazed application submission.
© 2025 All rights reserved
