WGU C954 Information Technology
Management Complete Guide
(2025/2026)
Document Table of Content
➢ Section 2 (12%) Information Systems Terminology pg. 2
➢ BDT Chapter 08 Understanding Big Data and Its Impact on Business pg. 8
➢ BDT Chapter 16 Integrating Wireless Technology in Business pg. 14
➢ Section 3 (21%) Delivering Value with Systems and Applications
➢ BDT Chapter 09 Enabling the Organization - Decision Making pg. 44
➢ BDT Chapter 12 Integrating the Organization from End-to-End Enterprise
Resource Planning pg. 48
➢ BDT Chapter 14 Ebusiness pg. 52
➢ BDT Chapter 15 Creating Collaborative Partnershipspg. 54
➢ BDT Chapter 02 Identifying Competitive Advantages pg. 57
➢ BDT Chapter 03 Strategic Initiatives for Implementing Competitive
Advantages pg 62
➢ BDT Chapter 04 Measuring the Success of Strategic Initiatives pg.
65
➢ BDT Chapter 17 Developing Software to Streamline Operations pg.
73
➢ BDT Chapter 18 Methodologies for Supporting Agile Organizations
pg. 77
➢ BDT Chapter 19 Managing Organizational Projects pg. 81
➢ Section 5 (10%) Information Security
➢ BDT Chapter 05 Organizational Structures That Support Strategic
Initiatives pg 113
➢ Section 6 (16%) Ethical Behaviors and Regulatory Compliance pg.
134
1
,Section 2 (12%) Information Systems
Terminology
BDT Chapter 06 Valuing and Storing
Organizational Information Databases
The Four Information Traits of Value are
• Type : Transacational or Analytical • Timeliness : relevance
based on age • Quality : accurate, complete, consistent, timely
(up-to-date), and unique data • Governance : data is managed
well, organized, updated, maintained, and accessed correctly
The Four Primary Traits of the Value of Information are
• Type: Transacational or Analytical
• Timeliness: an aspect of information whsoe usefulness depends on the situation. In
Information that is a few days or weeks old can be relevant, while in others information that is a
few minutes old can be almost worthless. Real-time information means immediate, up-to-date
information.
• Quality: accurate, complete, consistent, timely (up-to-date), and unique data
• Governance: data is managed well, organized, updated, maintained, and accessed correctly
2
,Advantages of data-driven websites include: Web b rowsers are
easier to use than database custom-query tools.
Web i nterface requires few or no changes to the database
model.
It costs less to add a web interface in front of a DBMS than to
redesign and rebuild the system to support changes.
Additional data-driven website advantages include:
· Easy to manage c ontent . Website owners can make
changes without relying on MIS professionals.
· Easy to store l arge amounts of data. This improves website
reliability, scalability, and performance.
· Easy to eliminate human e rrors . Datadriven websites trap
data-entry errors, eliminating inconsistencies while ensuring all
information is entered correctly.
Zappos.com—a Data-Driven Website
3
, Information is data converted into a meaningful and useful
context. Information can tell an organization how its current
operations are performing and help it estimate and strategize
about how future operations might perform. It is important to
understand the different levels, formats, and granularities of
information along with the four primary traits that help
determine the value of information , which include
1. information t ype : transactional and analytical 2. information t
imeliness : age
3. information q uality : accurate, complete...
4. information g overnance : managed
6.1. Explain the four primary traits that determine the value of information.
Information is data converted into a meaningful and useful context. Information can tell an
organization how its current operations are performing and help it estimate and strategize about
how future operations might perform. It is important to understand the different levels, formats, and
granularities of information along with the four primary traits that help determine the value of
information, which include (1) information type: transactional and analytical; (2) information
timeliness; (3) information quality; and (4) information governance.
Transactional information
Information Type that encompasses all of the information contained within a single business process
or unit of work, and its primary purpose is to support daily operational tasks.
Analytical Information
Information Type that encompasses all organizational information, and its primary purpose is to
support the performing of managerial analysis tasks.
Data dictionary
A data dictionary compiles all of the metadata about the data elements in the data model.
4
Management Complete Guide
(2025/2026)
Document Table of Content
➢ Section 2 (12%) Information Systems Terminology pg. 2
➢ BDT Chapter 08 Understanding Big Data and Its Impact on Business pg. 8
➢ BDT Chapter 16 Integrating Wireless Technology in Business pg. 14
➢ Section 3 (21%) Delivering Value with Systems and Applications
➢ BDT Chapter 09 Enabling the Organization - Decision Making pg. 44
➢ BDT Chapter 12 Integrating the Organization from End-to-End Enterprise
Resource Planning pg. 48
➢ BDT Chapter 14 Ebusiness pg. 52
➢ BDT Chapter 15 Creating Collaborative Partnershipspg. 54
➢ BDT Chapter 02 Identifying Competitive Advantages pg. 57
➢ BDT Chapter 03 Strategic Initiatives for Implementing Competitive
Advantages pg 62
➢ BDT Chapter 04 Measuring the Success of Strategic Initiatives pg.
65
➢ BDT Chapter 17 Developing Software to Streamline Operations pg.
73
➢ BDT Chapter 18 Methodologies for Supporting Agile Organizations
pg. 77
➢ BDT Chapter 19 Managing Organizational Projects pg. 81
➢ Section 5 (10%) Information Security
➢ BDT Chapter 05 Organizational Structures That Support Strategic
Initiatives pg 113
➢ Section 6 (16%) Ethical Behaviors and Regulatory Compliance pg.
134
1
,Section 2 (12%) Information Systems
Terminology
BDT Chapter 06 Valuing and Storing
Organizational Information Databases
The Four Information Traits of Value are
• Type : Transacational or Analytical • Timeliness : relevance
based on age • Quality : accurate, complete, consistent, timely
(up-to-date), and unique data • Governance : data is managed
well, organized, updated, maintained, and accessed correctly
The Four Primary Traits of the Value of Information are
• Type: Transacational or Analytical
• Timeliness: an aspect of information whsoe usefulness depends on the situation. In
Information that is a few days or weeks old can be relevant, while in others information that is a
few minutes old can be almost worthless. Real-time information means immediate, up-to-date
information.
• Quality: accurate, complete, consistent, timely (up-to-date), and unique data
• Governance: data is managed well, organized, updated, maintained, and accessed correctly
2
,Advantages of data-driven websites include: Web b rowsers are
easier to use than database custom-query tools.
Web i nterface requires few or no changes to the database
model.
It costs less to add a web interface in front of a DBMS than to
redesign and rebuild the system to support changes.
Additional data-driven website advantages include:
· Easy to manage c ontent . Website owners can make
changes without relying on MIS professionals.
· Easy to store l arge amounts of data. This improves website
reliability, scalability, and performance.
· Easy to eliminate human e rrors . Datadriven websites trap
data-entry errors, eliminating inconsistencies while ensuring all
information is entered correctly.
Zappos.com—a Data-Driven Website
3
, Information is data converted into a meaningful and useful
context. Information can tell an organization how its current
operations are performing and help it estimate and strategize
about how future operations might perform. It is important to
understand the different levels, formats, and granularities of
information along with the four primary traits that help
determine the value of information , which include
1. information t ype : transactional and analytical 2. information t
imeliness : age
3. information q uality : accurate, complete...
4. information g overnance : managed
6.1. Explain the four primary traits that determine the value of information.
Information is data converted into a meaningful and useful context. Information can tell an
organization how its current operations are performing and help it estimate and strategize about
how future operations might perform. It is important to understand the different levels, formats, and
granularities of information along with the four primary traits that help determine the value of
information, which include (1) information type: transactional and analytical; (2) information
timeliness; (3) information quality; and (4) information governance.
Transactional information
Information Type that encompasses all of the information contained within a single business process
or unit of work, and its primary purpose is to support daily operational tasks.
Analytical Information
Information Type that encompasses all organizational information, and its primary purpose is to
support the performing of managerial analysis tasks.
Data dictionary
A data dictionary compiles all of the metadata about the data elements in the data model.
4
