Delta Airlines Interview
Questions With Accurate
Answers
*what is your job like now? correct answer my job is to sell advertising
*which of my jobs prepared me the best for being a flight attendant? correct
answer every job has prepared me specifically for being a flight attendant. I
believe all of my work experience that I have acquired through the years I have
worked have prepared me to be an outstanding professional of multitasking skills
of first aid, quality assurance & superior customer service.
*why do you want to leave your current job correct answer I would like to leave
my current job because I would like a better opportunity to grow professionally
where my diverse skills can be applied in helping others. where I can work abroad
and learn about different cultures.
are you willing to submit to a drug backgrond screen? correct answer yes I am
wiling to submit to a drug background screen. I do not drink or do drugs.
are you willing to work holidays weekends overtime etc? correct answer I am
willing to work holidays weekends and overtime. I am flexible and look forward to
working and traveling.
As a flight attendant you will always have a varied schedule requiring you to work
weekends evening and holidays. How are you able to meet the demands of this
challenging schedule? correct answer The current skills I use to manage my
challenging schedule are: Time management, flexibility, self-care, support
,network and planning ahead. By using these strategies, I can effectively navigate a
demanding schedule while still enjoying my personal life.
background and experience what makes you think you are qualified for this job as
a flight attendant. correct answer I have acquired skills that can be an asset to the
company such as: I am an usher and greater at my church, I obtain an emergency
first aid responder certification, I am a leader-coach by nature I enjoy diversity I
am experience with a wide variety of specials needs clientele. based on my
background & experience I am qualified for this position due to exceptional
customer service, hospitality skills, interpersonal communications skills and
integrity
captain turned the seatbelt on & came over the intercom & stated severe
turbulence was expected & a passenger got up & headed to the lavatory what
would you do? correct answer if the captain announced turbulence and wanted
everyone to fasten their set belt. I would approach the passenger and let them
know that perhaps they didn't hear or see the announcement and I needed to let
them know, that for his safety he needs to be seated with his seat belt on.
define customer service? correct answer Customer service means going the extra
mile for customer excellence its being a great communicator. its being polite and
pleasant and available. its assuring comfort, quality and superior customer service
and above all safety.
Delta flight attendant duties correct answer Attend preflight briefing ensure
adequate supplies emergency equipment on board demonstrate the use of
emergency equipment ensure seat belts fasten care for passengers needs & assist
passengers with special needs reassured passengers during turbulence
, Delta flight attendant qualifications correct answer Be able to work in US, 21, high
school diploma, 2years of college or customer service experience. read write
speak English. fly domestic & international. Leave home for long periods of time
Delta flight attendant responsibilities correct answer Ensure passenger
compliance stowing luggage emergency medical aid wheel chair assistance
prepare/serve meals & beverages. Sell liquor head sets & duty free items. seek
safety & comfort of customers professional appearance & composure at all times
write detailed reports of incidents & discrepancies.
Delta flight attendant responsibilities correct answer Saftey. Handle emergency
situations & procedures. give instructions from the cockpit, Provide exemplary
customer service to exceed customer expectations. Ensure passenger compliance
with Federal Aviation Administration regulations.
delta is all about safety first, tell us about a time when you took action to ensure
the safety and security of others.
what was the situation and the outcome? correct answer I had to take quick
action for an emergency a child of special needs eyes & ears swelled up red I
notified the teacher & I quickly responded by taking the child to the school nurse
the child was having ana-phy-la-xis reaction to bee sting and the nurse
administered an epi pen which saved his life.
delta mission is to have the best people provide the safest and best service for the
best value to each customer each day.
what part of your mission, resonates with you most and how will you contribute
to our success? correct answer my career mission resonates with safety first,
exceeding customer service and valuing each customer with integrity these
personal qualities can be an asset to the company and this how I would
contribute to airlines success.
Questions With Accurate
Answers
*what is your job like now? correct answer my job is to sell advertising
*which of my jobs prepared me the best for being a flight attendant? correct
answer every job has prepared me specifically for being a flight attendant. I
believe all of my work experience that I have acquired through the years I have
worked have prepared me to be an outstanding professional of multitasking skills
of first aid, quality assurance & superior customer service.
*why do you want to leave your current job correct answer I would like to leave
my current job because I would like a better opportunity to grow professionally
where my diverse skills can be applied in helping others. where I can work abroad
and learn about different cultures.
are you willing to submit to a drug backgrond screen? correct answer yes I am
wiling to submit to a drug background screen. I do not drink or do drugs.
are you willing to work holidays weekends overtime etc? correct answer I am
willing to work holidays weekends and overtime. I am flexible and look forward to
working and traveling.
As a flight attendant you will always have a varied schedule requiring you to work
weekends evening and holidays. How are you able to meet the demands of this
challenging schedule? correct answer The current skills I use to manage my
challenging schedule are: Time management, flexibility, self-care, support
,network and planning ahead. By using these strategies, I can effectively navigate a
demanding schedule while still enjoying my personal life.
background and experience what makes you think you are qualified for this job as
a flight attendant. correct answer I have acquired skills that can be an asset to the
company such as: I am an usher and greater at my church, I obtain an emergency
first aid responder certification, I am a leader-coach by nature I enjoy diversity I
am experience with a wide variety of specials needs clientele. based on my
background & experience I am qualified for this position due to exceptional
customer service, hospitality skills, interpersonal communications skills and
integrity
captain turned the seatbelt on & came over the intercom & stated severe
turbulence was expected & a passenger got up & headed to the lavatory what
would you do? correct answer if the captain announced turbulence and wanted
everyone to fasten their set belt. I would approach the passenger and let them
know that perhaps they didn't hear or see the announcement and I needed to let
them know, that for his safety he needs to be seated with his seat belt on.
define customer service? correct answer Customer service means going the extra
mile for customer excellence its being a great communicator. its being polite and
pleasant and available. its assuring comfort, quality and superior customer service
and above all safety.
Delta flight attendant duties correct answer Attend preflight briefing ensure
adequate supplies emergency equipment on board demonstrate the use of
emergency equipment ensure seat belts fasten care for passengers needs & assist
passengers with special needs reassured passengers during turbulence
, Delta flight attendant qualifications correct answer Be able to work in US, 21, high
school diploma, 2years of college or customer service experience. read write
speak English. fly domestic & international. Leave home for long periods of time
Delta flight attendant responsibilities correct answer Ensure passenger
compliance stowing luggage emergency medical aid wheel chair assistance
prepare/serve meals & beverages. Sell liquor head sets & duty free items. seek
safety & comfort of customers professional appearance & composure at all times
write detailed reports of incidents & discrepancies.
Delta flight attendant responsibilities correct answer Saftey. Handle emergency
situations & procedures. give instructions from the cockpit, Provide exemplary
customer service to exceed customer expectations. Ensure passenger compliance
with Federal Aviation Administration regulations.
delta is all about safety first, tell us about a time when you took action to ensure
the safety and security of others.
what was the situation and the outcome? correct answer I had to take quick
action for an emergency a child of special needs eyes & ears swelled up red I
notified the teacher & I quickly responded by taking the child to the school nurse
the child was having ana-phy-la-xis reaction to bee sting and the nurse
administered an epi pen which saved his life.
delta mission is to have the best people provide the safest and best service for the
best value to each customer each day.
what part of your mission, resonates with you most and how will you contribute
to our success? correct answer my career mission resonates with safety first,
exceeding customer service and valuing each customer with integrity these
personal qualities can be an asset to the company and this how I would
contribute to airlines success.
