FSE 215:MODULE 1-10 Comprehensive Study of
Funeral Home Operations – Principles, Practices, and
Emerging Trends
Overview:
FSE 215 provides an in-depth examination of funeral home operations, combining professional,
ethical, legal, and business perspectives essential to the practice of funeral service. The course
spans foundational concepts, including the history and evolution of funeral homes, the roles and
responsibilities of funeral directors, and the management of funeral facilities. Students explore
embalming and restorative arts, the planning and coordination of funeral and memorial services,
transportation and care of the deceased, and proper documentation and compliance with federal
and state regulations.
The course also emphasizes the human side of funeral service, covering grief support, family
assistance, cultural and religious considerations, and social sensitivity to diverse customs and
traditions. Advanced modules highlight modern trends in the industry, including eco-friendly and
green funerals, technology integration such as telefunerals and online memorials, personalized
and thematic services, risk management, and ongoing professional development. By combining
technical expertise with compassionate care, FSE 215 equips students with the knowledge, skills,
and ethical foundation needed to provide respectful, professional, and culturally sensitive funeral
services in contemporary society.
FSE 215: Funeral Home Operations – Module 1: Introduction & Funeral Service
Basics (25 MCQs)
1. The main role of a funeral home is:
a) Provide catering services
b) Perform medical procedures
c) Facilitate care, preparation, and disposition of the deceased
d) Sell insurance
2. Pre-need arrangements are:
a) Made after death
, b) Funeral plans made prior to death
c) Temporary embalming only
d) Cremation only
3. Primary responsibility of funeral directors is:
a) Cooking for families
b) Coordinating funeral arrangements and services
c) Selling real estate
d) Performing autopsies
4. Licensed funeral directors must:
a) Comply with state and federal regulations
b) Only work part-time
c) Avoid continuing education
d) Focus on embalming only
5. Ethics in funeral service ensures:
a) Profit maximization
b) Family supervision only
c) Quick completion of tasks
d) Respect, honesty, and integrity with clients
6. The first step in funeral arrangements is:
a) Filing death certificate
b) Meeting with the family to discuss wishes
c) Embalming the deceased
d) Preparing marketing materials
7. Funeral service is considered a:
a) Professional and licensed occupation
b) Voluntary hobby
c) Temporary job
d) Social service only
8. The difference between burial and cremation is:
a) Cultural significance only
b) Legal documentation
, c) Method of body disposition
d) Age of deceased
9. Mortuary law refers to:
a) Cemetery plot regulations only
b) Legal regulations affecting funeral service
c) Embalming techniques
d) Religious customs
10.A funeral director’s license is issued by:
a) The state regulatory board
b) Funeral home management
c) Federal trade commission
d) Cemetery association
11.Professionalism includes:
a) Only wearing a uniform
b) Providing discounts
c) Quick service completion
d) Appearance, behavior, and communication
12.The primary goal of funeral service is:
a) Reducing costs
b) Marketing merchandise
c) Provide closure and support for families
d) Legal compliance only
13.Funeral rites are influenced by:
a) Personal preferences of staff
b) Cultural and religious traditions
c) Weather conditions
d) Type of casket
14.Proper documentation is required for:
a) Legal compliance and recordkeeping
b) Advertising purposes
c) Funeral merchandise selection
d) Parking management
Funeral Home Operations – Principles, Practices, and
Emerging Trends
Overview:
FSE 215 provides an in-depth examination of funeral home operations, combining professional,
ethical, legal, and business perspectives essential to the practice of funeral service. The course
spans foundational concepts, including the history and evolution of funeral homes, the roles and
responsibilities of funeral directors, and the management of funeral facilities. Students explore
embalming and restorative arts, the planning and coordination of funeral and memorial services,
transportation and care of the deceased, and proper documentation and compliance with federal
and state regulations.
The course also emphasizes the human side of funeral service, covering grief support, family
assistance, cultural and religious considerations, and social sensitivity to diverse customs and
traditions. Advanced modules highlight modern trends in the industry, including eco-friendly and
green funerals, technology integration such as telefunerals and online memorials, personalized
and thematic services, risk management, and ongoing professional development. By combining
technical expertise with compassionate care, FSE 215 equips students with the knowledge, skills,
and ethical foundation needed to provide respectful, professional, and culturally sensitive funeral
services in contemporary society.
FSE 215: Funeral Home Operations – Module 1: Introduction & Funeral Service
Basics (25 MCQs)
1. The main role of a funeral home is:
a) Provide catering services
b) Perform medical procedures
c) Facilitate care, preparation, and disposition of the deceased
d) Sell insurance
2. Pre-need arrangements are:
a) Made after death
, b) Funeral plans made prior to death
c) Temporary embalming only
d) Cremation only
3. Primary responsibility of funeral directors is:
a) Cooking for families
b) Coordinating funeral arrangements and services
c) Selling real estate
d) Performing autopsies
4. Licensed funeral directors must:
a) Comply with state and federal regulations
b) Only work part-time
c) Avoid continuing education
d) Focus on embalming only
5. Ethics in funeral service ensures:
a) Profit maximization
b) Family supervision only
c) Quick completion of tasks
d) Respect, honesty, and integrity with clients
6. The first step in funeral arrangements is:
a) Filing death certificate
b) Meeting with the family to discuss wishes
c) Embalming the deceased
d) Preparing marketing materials
7. Funeral service is considered a:
a) Professional and licensed occupation
b) Voluntary hobby
c) Temporary job
d) Social service only
8. The difference between burial and cremation is:
a) Cultural significance only
b) Legal documentation
, c) Method of body disposition
d) Age of deceased
9. Mortuary law refers to:
a) Cemetery plot regulations only
b) Legal regulations affecting funeral service
c) Embalming techniques
d) Religious customs
10.A funeral director’s license is issued by:
a) The state regulatory board
b) Funeral home management
c) Federal trade commission
d) Cemetery association
11.Professionalism includes:
a) Only wearing a uniform
b) Providing discounts
c) Quick service completion
d) Appearance, behavior, and communication
12.The primary goal of funeral service is:
a) Reducing costs
b) Marketing merchandise
c) Provide closure and support for families
d) Legal compliance only
13.Funeral rites are influenced by:
a) Personal preferences of staff
b) Cultural and religious traditions
c) Weather conditions
d) Type of casket
14.Proper documentation is required for:
a) Legal compliance and recordkeeping
b) Advertising purposes
c) Funeral merchandise selection
d) Parking management
