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Terms in this set (33)
Community Health Connecting the RIGHT pt to the RIGHT Resource at
paramedic program the RIGHT time
overview
- Connect pt to resources that address their needs
and benefit their well being
- collaborate with resources to develop
Goal of the program
comprehensive solutions for our pt
- prevent the pt from reaching a point where the 911
system is their only option
Paramedics that are:
- aware of the various health and social issues that
impact our community
- familiar with a variety or resources that can be a
Concept of the program
benefit to our pt
- trained to ID and address specific needs
- Capable of connecting pt with agencies that serve
their needs (navigation)
- Frequent users of ATCEMS services
- pt that are vulnerable or at risk of deteriorating
Target of the program (chronic disease, service needs, etc)
- Pt populations that benefit from prompt follow up
after 911 contact (high risk refusals)
, -Dictated by needs, capabilities and available
resources in our community. Our program may not
look like others due to different resources, needs and
objectives.
Design of the Program
- Changes in the healthcare system will provide future
opportunities (medicaid 1115 waiver program)
- Goals appear to be aligned with other programs that
have demonstrated success
Adult Protective Services (APS)
APD-CIT
Austin-Travis County Integral Care (ATCIC) Central
Health
Collaborative Partners Community Care Collaborative
CommUnity Care Clinic System
Seton Healthcare System
St. David's Healthcare System
Other health and social service providers
Intake → Background → Assessment → Intervention
Case Process outline
→ Discharge
- Attempt contact within 1 business day
- assess needs and identify resources
- make referral as soon as possible
Goals of the Case Process
- follow-up as necessary to ensure efforts are working
(may require multiple follow-ups)
- Discharge pt within 30 days
What information should I Identifying information such as Name, SSN, DOB,
NOT send to CHP? Address, etc.
-Long incident number (13123-0123)
What information should I -Brief description of situation, suspected needs.
send to CHP? - Any safety concerns
- Your contact number for call back if necessary