ENGL 3002 FINAL EXAM QUESTIONS
AND ANSWERS
When communicating in the workplace, you should make _____ the focal point of
your writing, speaking, and designing. Select the best answer below. - ANSWER-
your readers' needs
According to your textbook, some transcultural readers respond better to an
organizational style that is less direct than North American documents, which tend to
be direct and to the point. - ANSWER-True
____ sentences restate a paragraphs's main point toward the end of the paragraph. -
ANSWER-point
the guidelines for writing plain sentences? - ANSWER-a. Write sentences that are
"breathing length."
b. Eliminate excessive prepositional phrases.
c. Eliminate redundancy in sentences.
d. Put the subject of the sentence early in the sentence.
workplace communication? - ANSWER-b. Memos are used for internal messages.
c. Workplace letters, memos, and emails differ significantly in their organization.
d. Letters are used for messages that go outside a company.
For the greeting in workplace communications such as emails, letters, and memos,
using gender-biased terms like "Dear Sirs" is inappropriate and should be avoided. -
ANSWER-True
Conclusions usually _____. Select the best answer below. - ANSWER-a. make an
obvious transition
b. restate the main point
c. reemphasize the importance of the subject
d. look to the future
e. say thank you and offer contact information
Which of the following features are generally included in "brief" reports (also known
as activity reports)? - ANSWER-a. Introduction
b. Summary of activities
c. Results of activities
d. Future activities
e. Conclusion
, Which of the following sentences avoids bureaucratic phrases? - ANSWER-When
we receive recommendation letters, we will narrow the list of applicants for the open
position and schedule interviews
In technical writing, we most often us plain and persuasive style, and there are times
when using passive voice is more appropriate than active voice. - ANSWER-True
In technical document design, different types of headings should signal the various
levels of information in the text. - ANSWER-True
When planning to write a brief report, answering the Five-W and How Questions is
the preferred method of analyzing the situation. - ANSWER-True
Technical communication most commonly uses either plain and/or persuasive style. -
ANSWER-True
When you are conveying negative information, it's best to use the "you" style to put
the emphasis on the readers of emails, letters, and memos rather than on you, the
writer. - ANSWER-False
When organizing and drafting a document, an introduction can include six opening
moves that your reader would benefit from knowing. all are as outlined in the chapter
on organizing and drafting? - ANSWER-b. Stress the importance of the subject.
c. State your purpose.
d. Define the subject.
e. Provide background information.
The style and design of brief reports should be plain and straightforward. -
ANSWER-True
The bodies of longer technical documents are generally organized into sections,
each of which needs _____. - ANSWER-a. an opening
b. a body
c. a closing
Designing documents for transcultural use must consider the following: - ANSWER-
a. cultural depth
b. use of color
c. use of images of people
d. use of symbols
When a brief report discusses expenses, they should appear in the ______. -
ANSWER-Body
As a general rule, a document should not use more than four typefaces. - ANSWER-
False
According to Chapter 17, an example of one of the five major design principles is
___. - ANSWER-Make sure that each time you add something to the left side, you
add something to the right side to maintain balance.
AND ANSWERS
When communicating in the workplace, you should make _____ the focal point of
your writing, speaking, and designing. Select the best answer below. - ANSWER-
your readers' needs
According to your textbook, some transcultural readers respond better to an
organizational style that is less direct than North American documents, which tend to
be direct and to the point. - ANSWER-True
____ sentences restate a paragraphs's main point toward the end of the paragraph. -
ANSWER-point
the guidelines for writing plain sentences? - ANSWER-a. Write sentences that are
"breathing length."
b. Eliminate excessive prepositional phrases.
c. Eliminate redundancy in sentences.
d. Put the subject of the sentence early in the sentence.
workplace communication? - ANSWER-b. Memos are used for internal messages.
c. Workplace letters, memos, and emails differ significantly in their organization.
d. Letters are used for messages that go outside a company.
For the greeting in workplace communications such as emails, letters, and memos,
using gender-biased terms like "Dear Sirs" is inappropriate and should be avoided. -
ANSWER-True
Conclusions usually _____. Select the best answer below. - ANSWER-a. make an
obvious transition
b. restate the main point
c. reemphasize the importance of the subject
d. look to the future
e. say thank you and offer contact information
Which of the following features are generally included in "brief" reports (also known
as activity reports)? - ANSWER-a. Introduction
b. Summary of activities
c. Results of activities
d. Future activities
e. Conclusion
, Which of the following sentences avoids bureaucratic phrases? - ANSWER-When
we receive recommendation letters, we will narrow the list of applicants for the open
position and schedule interviews
In technical writing, we most often us plain and persuasive style, and there are times
when using passive voice is more appropriate than active voice. - ANSWER-True
In technical document design, different types of headings should signal the various
levels of information in the text. - ANSWER-True
When planning to write a brief report, answering the Five-W and How Questions is
the preferred method of analyzing the situation. - ANSWER-True
Technical communication most commonly uses either plain and/or persuasive style. -
ANSWER-True
When you are conveying negative information, it's best to use the "you" style to put
the emphasis on the readers of emails, letters, and memos rather than on you, the
writer. - ANSWER-False
When organizing and drafting a document, an introduction can include six opening
moves that your reader would benefit from knowing. all are as outlined in the chapter
on organizing and drafting? - ANSWER-b. Stress the importance of the subject.
c. State your purpose.
d. Define the subject.
e. Provide background information.
The style and design of brief reports should be plain and straightforward. -
ANSWER-True
The bodies of longer technical documents are generally organized into sections,
each of which needs _____. - ANSWER-a. an opening
b. a body
c. a closing
Designing documents for transcultural use must consider the following: - ANSWER-
a. cultural depth
b. use of color
c. use of images of people
d. use of symbols
When a brief report discusses expenses, they should appear in the ______. -
ANSWER-Body
As a general rule, a document should not use more than four typefaces. - ANSWER-
False
According to Chapter 17, an example of one of the five major design principles is
___. - ANSWER-Make sure that each time you add something to the left side, you
add something to the right side to maintain balance.
