PHHA 430 (Healthcare Organization
Management) Exam Latest Update
Questions & Answers with Rationales| 100%
Correct | Grade.
1) All of the following are sources of Community Requirements
epidemiological planning except:
2) Total personnel required equals: Demand per work divided by time
required per service
3) When forecasting teams, planners False
should not factors delays, overtime or
employee satisfaction:
4) Evidence based management False
systems are primarily used as a
resource for attorneys when
defending staff physicians against
malpractice claims
5) The problem with knowledge False
infrastructure is that access is limited
to appropriate users.
, 6) Annual planning is a process that True
should be undertaken by all
healthcare organizations
7) If an OFI is identified a PIT may be assigned to address it
8) Responsibilities of the Performance Correct Actions of the PIT
Improvement Council include all
except:
9) Elements of transformational culture Negotiating goals rather than
include: imposing them, Copying best
practices, Using rewards, and
Extensive training to build
confidence and competence
10) Strategic Scorecards measure the True
enterprise as a whole, or in large
components, such as service lines or
joint venture corporations.
11) Other than physicians, board True
members rarely have extensive
knowledge of HCOs.
12) Board retreats are The first step in many HCOs
planning process.
13) Board members can have goals that True
are not aligned with those of the
Management) Exam Latest Update
Questions & Answers with Rationales| 100%
Correct | Grade.
1) All of the following are sources of Community Requirements
epidemiological planning except:
2) Total personnel required equals: Demand per work divided by time
required per service
3) When forecasting teams, planners False
should not factors delays, overtime or
employee satisfaction:
4) Evidence based management False
systems are primarily used as a
resource for attorneys when
defending staff physicians against
malpractice claims
5) The problem with knowledge False
infrastructure is that access is limited
to appropriate users.
, 6) Annual planning is a process that True
should be undertaken by all
healthcare organizations
7) If an OFI is identified a PIT may be assigned to address it
8) Responsibilities of the Performance Correct Actions of the PIT
Improvement Council include all
except:
9) Elements of transformational culture Negotiating goals rather than
include: imposing them, Copying best
practices, Using rewards, and
Extensive training to build
confidence and competence
10) Strategic Scorecards measure the True
enterprise as a whole, or in large
components, such as service lines or
joint venture corporations.
11) Other than physicians, board True
members rarely have extensive
knowledge of HCOs.
12) Board retreats are The first step in many HCOs
planning process.
13) Board members can have goals that True
are not aligned with those of the
