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the marketing environment

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In the study of consumers and marketing, it’s essential to understand how consumer behavior drives marketing strategies. Consumers make purchasing decisions based on a complex mix of psychological, personal, social, and cultural factors. Marketers must analyze these influences to segment their audiences effectively, position their products, and create tailored marketing campaigns. By aligning product offerings with consumer needs and preferences, businesses can enhance customer satisfaction, build brand loyalty, and gain a competitive edge in the marketplace.

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Lecture 2

The marketing environment

Digital: technology
- The gap in the human-computer interface will lessen as more decisions are made
automatically on our behalf.
- This may free up our time and resources for more fulfilling uses of our tme or
condemn us to static behaviours
- Platforms and programmes will achieve even high levels of integration offering
multiple services on demand either through the traditional keyboard, touch screen,
voice commend, gesture control or eye tracking.

Digital: ecological
- The increasing rate of innovation leads to quicker product obsolesce. If these
producers are not re-used or recycled their disposal in landfill can cause significant
waste of precious metals along with damage to soil, water and air habitats.
- Remote working could reduce the ecological damage caused by the construction,
operation and maintenance of workplaces, commuting from home to work, and the
duplication of equipment and facilities.

Digital: legal
- Ethical issues relating to data privacy will need to regulate and policed
- Cybercrime and the private/public bodies that counteract it will see significant
growth as the scale and complexity of the internet and our reliance upon it, grows at
exponential rates.

Power of buyers
- Consumer protection legislation covering distance selling regulations and advertising
standards will no longer be fit for purpose in the context of complex global,
potentially unregulated supply chains
- Ethical issues relating to data privacy will need to be regulated and policed

Power of sellers
- Sellers have access to global markets, through multiple intermediaries and can also
access many re-sale networks
- This could represent a significant opportunity or a significant threat depending upon
the readiness of the organisation
- Market and consumer data offer the opportunity for a significant increase both in
sales revenue and sales volume using dynamic pricing.

Threat of new entrants
- Many companies fear not only their established competitors but those who have yet
to emerge.
- Digital technologies allow rapid and scalable innovation, coupled with the freedom
of an entrepreneurial mindset they can disrupt ehole industries.

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