1. Desire to understand and be sensitive to feelings, beliefs and situation.
ANSWER Empathy
2. This is the expression of value and flexibility to meet the patients' needs based
on their unique situation.
ANSWER Respect
3. Ability to respond truthfully.
ANSWER Genuineness
4. Ability to respond using specific terms
, ANSWER Concreteness
5. This is used to clarify the message received or decoding the actual meaning.-
ANSWER Confrontation
6. Be aware of cultural preferences related to eye contact, space, and touch.
ANSWER -
Therapeutic communication within cultures
7. Socially transmitted behaviors, arts, beliefs, values, customs, lifeways and
other characteristics that guide decision making.
ANSWER Culture
8. - Provide identity and sense of belonging
- Consist of common beliefs & practices
- Material (clothing, art) and non-material (language, beliefs).
,- Dynamic & adaptive
- Complex
- Diverse
- Influences thinking and activities
ANSWER Culture Characteristics
9. Member share a common social & cultural heritage (race, physical chre-
matistics)
ANSWER Ethnicity
10. Learning how to become a member of a society or a group.
ANSWER Socialization
11. An individual assumes the characteristics of a culture they just immigrated
to.
ANSWER Acculturation
, 12. A new member learn and take essential values, beliefs and behaviors of the
dominant culture gradually.
ANSWER Assimilation
13. Considering everyone are the same under their racial or ethnic group.
ANSWER Stereo- type
14. Something recurrent that assumes that everyone has under the same racial
or ethical group.
ANSWER Archetype
15. Initiative to provide care to everyone with the goal to eliminate any dispari-
ties in care.
ANSWER Culture competent care
16. Perception of own-ability to control nature or environment.
ANSWER Environmental care