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Exam of 19 pages for the course The challenge of democrac at The challenge of democrac (Marketing)

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Marketing 201 (Swenson @ BYU) - FINAL
EXAM with correct answers 2025/2026


Chapter 1 - correct answersMarketing Strategy



What is marketing? - correct answersThe exchange that creates and delivers value for customers
at a profit



Star (BCG Matrix) - correct answersHigh growth and high market share



Cash Cows (BCG Matrix) - correct answersHigh market share but low growth



Question Mark (BCG Matrix) - correct answersLow market share but high growth



Dog (BCG Matrix) - correct answersLow market share and low growth



Market Penetration - correct answersSelling more of the existing products in existing markets



Product Development - correct answersIntroducing new products to existing markets



Market Development - correct answersIntroducing existing products to new markets



Diversification - correct answersIntroducing new products to new markets

,Product Orientation - correct answersA belief that supply generates demand. The sole focus is
on the product



Sales Orientation - correct answersA belief that marketing's purpose is to sell products. Uses
aggressive sales techniques



Market Orientation - correct answersThe belief that products should focus on satisfying
customer needs at a profit



Societal Orientation - correct answersThe belief that products should provide value to both the
customer as well as to society as a whole. Concerned about the enviroment



Path to Profitability - correct answers



Marketing Mix - correct answersProduct, Price, Place, Promotion



Chapter 2 - correct answersThe Marketing Environment



External Enviroment - correct answersSocial forces, Economic forces, Technological forces,
Competitive forces, Regulatory forces



Social Forces - correct answersCulture and demographics



Baby Boomers - correct answersage 54 - 72



Gen X - correct answersage 38 - 53



Millennials (Gen Y) - correct answersage 22 - 37

, Gen Z - correct answersage 16 - 21



Economic Forces - correct answersGross, disposable, and discretionary income



Technological Forces - correct answersNew science and research



Competitive Forces - correct answersAttractiveness of the industry



Competitive Rivalry - correct answersReactions taken by competitors



Power of Suppliers - correct answersPowerful suppliers can drive down profits by charging high
prices and/or reducing product quality



Power of Buyers - correct answersCustomers can demand lower prices or increased quality



Threat of Entrants - correct answersNew entrants can shake up an industry and cause increased
competition as they seek to take market share from existing companies



Threat of Substitues - correct answersSubstitute products can replace existing products by
performing a similar function



Regulatory Forces - correct answersChanges in laws and trade regulations



Strengthes (SWOT) - correct answersEssential competencies of the firm [internal]



Opportunities (SWOT) - correct answersFavorable market conditions [external]

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