NOCTI Prep Questions with 100% Verified
Answers 2026
In table service, "cover" refers to? - ANSWER A place setting for
one person.
On a menu, "a la carte" means? - ANSWER Items that are
individually sold.
A person who passes through or by a place with only a brief
stay is called a _________ guest? - ANSWER Transient.
The "Back of the House" refers to? - ANSWER
Individuals/Departments that provide contact with the guests.
A gratuity is described as a? - ANSWER A tip to an employee.
The acronym for SMERF stands for? - ANSWER Social, Military,
Educational, Religious & Fraternal Groups.
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The acronym for NTA stands for? - ANSWER National Tour
Association.
A list of goods shipped to the housekeeping department, which
states the prices and shipping charges? - ANSWER Invoice.
The acronym for CHA stands for? - ANSWER Certified Hotel
Administrator.
The acronym for AH & LA stands for? - ANSWER American Hotel
& Lodging Association.
A license to operate a hotel using a trademark and operating
manuals supplied by a known chain? - ANSWER Franchise.
Assistant to the General Manager whenever he/she is absent
from the property? - ANSWER Manager-On-Duty.
A specific target that a hotel strives to meet is called a/an? -
ANSWER Vision.