USPS Exam 421 Window Clerk SSA
Quiz_________________?
_______________ surcharges are applied to First Class Mail when item is polybagged or
polywrapped -
Answer☑️
Nonmachinable
Quiz_________________?
2 types of accountability in the postal service include -
Answer☑️
Individual and segmented inventory
Quiz_________________?
A change of address is valid for -
Answer☑️
18 months
Quiz_________________?
A letter that is square instead of rectangular is considered -
Answer☑️
Non-machinable
1
, Quiz_________________?
A machinable parcel cannot weight more than -
Answer☑️
25lb
Quiz_________________?
A parcel that weights more than 70lb is -
Answer☑️
Nonmailable
Quiz_________________?
A Priority Mail Express customer is entitled to a refund if: -
Answer☑️
Delivered Late
Quiz_________________?
A resource where mail processing categories can be found is the -
Answer☑️
DMM 101
Quiz_________________?
A single postal service international money order can never exceed? -
Answer☑️
$700
Quiz_________________?
A unity where each SSA is assigned stamp stock and is accountable for any losses is called -
Answer☑️
2
, Individual Accountability
Quiz_________________?
A weekly publication designed to streamline communications between headquarters and
retail unit is the -
Answer☑️
Retail Digest
Quiz_________________?
Advance deposits must be remitted before -
Answer☑️
Excessive cash builds up in the SSA's till
Quiz_________________?
All postal products and services can be purchased by credit card EXCEPT. -
Answer☑️
Money Orders
Quiz_________________?
An active listening technique used to create a successful transaction is called -
Answer☑️
Clarifying
Quiz_________________?
An optional, free daily preview of mailpieces to be delivered is called: -
Answer☑️
Informed Delivery
Quiz_________________?
3
, An organized workstation creates a more __________________ workpace -
Answer☑️
Effiecient
Quiz_________________?
Any mailable item weighing _______ or less can be sent first class mail -
Answer☑️
13 oz
Quiz_________________?
Can customers visit to determine if an item is mailable -
Answer☑️
Yes, properly packaged
Quiz_________________?
Can duck stamps be returned for a refund after purchase? -
Answer☑️
No, all sales final
Quiz_________________?
Can you mail a knife -
Answer☑️
Yes
Quiz_________________?
Can you mail honey bees via surface? -
Answer☑️
Yes
4
Quiz_________________?
_______________ surcharges are applied to First Class Mail when item is polybagged or
polywrapped -
Answer☑️
Nonmachinable
Quiz_________________?
2 types of accountability in the postal service include -
Answer☑️
Individual and segmented inventory
Quiz_________________?
A change of address is valid for -
Answer☑️
18 months
Quiz_________________?
A letter that is square instead of rectangular is considered -
Answer☑️
Non-machinable
1
, Quiz_________________?
A machinable parcel cannot weight more than -
Answer☑️
25lb
Quiz_________________?
A parcel that weights more than 70lb is -
Answer☑️
Nonmailable
Quiz_________________?
A Priority Mail Express customer is entitled to a refund if: -
Answer☑️
Delivered Late
Quiz_________________?
A resource where mail processing categories can be found is the -
Answer☑️
DMM 101
Quiz_________________?
A single postal service international money order can never exceed? -
Answer☑️
$700
Quiz_________________?
A unity where each SSA is assigned stamp stock and is accountable for any losses is called -
Answer☑️
2
, Individual Accountability
Quiz_________________?
A weekly publication designed to streamline communications between headquarters and
retail unit is the -
Answer☑️
Retail Digest
Quiz_________________?
Advance deposits must be remitted before -
Answer☑️
Excessive cash builds up in the SSA's till
Quiz_________________?
All postal products and services can be purchased by credit card EXCEPT. -
Answer☑️
Money Orders
Quiz_________________?
An active listening technique used to create a successful transaction is called -
Answer☑️
Clarifying
Quiz_________________?
An optional, free daily preview of mailpieces to be delivered is called: -
Answer☑️
Informed Delivery
Quiz_________________?
3
, An organized workstation creates a more __________________ workpace -
Answer☑️
Effiecient
Quiz_________________?
Any mailable item weighing _______ or less can be sent first class mail -
Answer☑️
13 oz
Quiz_________________?
Can customers visit to determine if an item is mailable -
Answer☑️
Yes, properly packaged
Quiz_________________?
Can duck stamps be returned for a refund after purchase? -
Answer☑️
No, all sales final
Quiz_________________?
Can you mail a knife -
Answer☑️
Yes
Quiz_________________?
Can you mail honey bees via surface? -
Answer☑️
Yes
4
