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Exam (elaborations)

Business and Administration English exams

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Complete management and finance English exams (all topics with solutions at the end)

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Test 1 (Units 1-2)
Name:


Reading Comprehension (20 points)
1 Read the e-mail. Then write T (true), F (false) or DS (doesn’t
(doesn’t say) next to the sentences




From: Maxine Fields
To: Production Team
Subject: Company News

Hi everyone,
The Maintenance Department is replacing the air-conditioners on the top floor this week
the Human Resources Department is sitting in room 109 on the ground floor.
floor. They will b
back in their offices on the top floor next Monday.
As you know, our company is growing and we are hiring new staff. I am pleased to tell yo
that Tim Brooks is joining our department next month. He will be in charge of our South
American account. I know some of you worked with Tim at Technostar
Technostar and I’m sure you’
make him feel welcome.
The meeting with Simon Fields is on Wednesday at our Chapel Street offices.
The meeting is in the small conference room on the second floor – the last room on the
right. The meeting starts at 9.00 am. I will send an e-mail with the agenda later today.
today.
Good news: Mario’s Pizza is offering all our employees a 15% discount. Mario’s is locate
on 8 Rogers Street, opposite the bank.
Regards,
Maxine


1. The company is replacing its air-conditioners because they’re old.
2. Tim is working at the company now.
now.
3. Tim already knows some of the company’
company’ss employees.
4. Simon Fields is coming to the company’
company’ss office.
office.
5. The meeting on Wednesday will end late.

2 Answer the questions. (10 points)
1. Where does the Human Resources Department usually sit?

2. Why is the company hiring
hiring new staff?

3. What is Tim’
Tim’ss new job?

4. What is Maxine going to send the production
production team?

, T


Vocabul ary (50 points)
Vocabulary
1 Complete the sentences with the words below. (8 points)
stockroom w sell w payment w hire w quality w assist w cafeteria w describe
1. Your job will be to our personnel manager with his work.
2. I usually have lunch in the on the first floor
floor..
3. Can you the problem to me?
4. You can get more office supplies in the .
5. Their products are expensive, but the is excellent.
6. How much did you last month?
7. We expect to receive the last by 30th March.
8. Our company wants to a new sales rep for our Leeds office.

2 The words and phrases in bold are in the wrong
wrong sentences. Write
Write them next to the cor
(8 points)
1. After cleaning my office, the shipping cost was full.
2. We’ll send the quantity with your order.
3. Don’t forget to check the wastepaper bin before you order.
4. You must put all confidential documents in the spreadsheets.
5. The stairs show that sales of our products are increasing.
6. We sell a large discount of computers at the end of the year.
7. The lift is not working. You’ll
You’ll have to use the shredder.
8. The price before the invoice is £95.50.

3 Match A and B to form phrases. Then complete each sentence with the correct phrase

A B
1. special a. cabinet
2. filing b. assistant
3. coat c. processing
4. accounts d. offer
5. word e. rack

1. Before the Internet, many people only used their computers for
2. Jack is the new for our financial supervisor
supervisor..
3. File these papers in the in my office.
4. I’ll hang your jacket on the .
5. We have a this week. Buy two, get one free.

4 Match the sentences in A to the responses in B. (8 points)
A B
1. Should I keep a log of all our visitors? a. He’s
He’s in room 484, oppo
2. Can you explain how to use the new photocopier? b. Yes,
Yes, write their names h
3. Have you got a pair of scissors? I can’t find mine. c. Thank you. I’ll show yo

, T


5 Complete the phrase in each sentence with the missing letters. (8 points)
missing letters.
1. Can you pass me a s of p please?
2. Lisa Barker’
Barker’ss office is i f o the car park, opposite room 24.
3. Can you s am with Joe Fisher for next week?
4. It’ss important to k
It’ t o how you spend your moneymoney..
5. Mr Jones is not in the office today
today.. Can I t am ?
6. It’ss £18 for a pack of 20 highlighters. So, what is the p
It’ per u ?
7. Can you s my c today? I’m very busy
busy..
8. I’d like you to p ap for the meeting with Waldo

6 description. (8 points)
Write the correct words next to the description.
1. In the middle of two things b
2. To leave a place e
3. You use this to show a film. p
4. To help someon
someone e a t
5. The people who work in a company s
6. Room where you make food k
7. You use
use this to destroy
destroy personal
personal documents. s r
8. The first place visitors
visitors go to when they visit
visit an office building. r

Functional Language (10 points)
Circle the correct response.
1. Would you like something to drink? 6. Should I keep a log of the visito
a. No thanks. a. Yes, Alice will show you wh
b. I’d love a coffee. b. Yes, it should arrive by tom
c. Both a and b. c. Both a and b.
2. How much is each pack? 7. Excuse me, I’ve got an appoint
a. Each pack has five pens. with Mr Chandler.
b. Each pack costs £3.00. a. Then I’ll show you around t
c. Both a and b. b. He’
He’ss in room 383. That’s
That’s on
3. Thanks for your help. c. Both a and b.
a. You’re welcome. 8. You’ll also be in charge of office
b. Certainly. a. Who do I order from?
c. Both a and b. b. Should I keep an inventory?
4. How do I get to the toilets? c. Both a and b.
a. They’re on the first floor
floor,, next to room 284. 9. The cafeteria is on the top floor
b. Go straight. They’re at the end of the corridor
corridor.. a. Nice to meet you.
c. Both a and b. b. Let’
Let’ss take the lift.
5. Would you please type this agenda? c. Both a and b.
a. With pleasure. 10. You’re responsible for receiving
b. I hope I remember all this.
this. a. I’ll offer them something to
c. Both a and b. b. I’ll record the time they arriv
c. Both a and b.

, T



Listening Comprehension 2 (20 points)
1 Listen to the conversation and circle the correct answers. (10 points)
1. Emma wants to talk about the people she works with / her job / Mr Brown.
2. Emma doesn’t like typing letters / data entry / sending e-mails.
3. Mr Fox understands why Emma wants to leave the company / do a different job / me
4. The administrative assistant is in charge of meeting sales reps / ordering supplies /
scheduling meetings.
5. Emma wants to think about / apply for / hear more about the new job.

2 Listen again and complete the sentences. (10 points)
1. Emma likes the she works with.
2. The company is with Emma’
Emma’ss work.
3. Emma wants to apply for the job of .
4. Mr Fox thinks Emma will the new job.
5. The sales reps sometimes need help .

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