2024/12/1 00:04 Week 3_Test Your Knowledge (TYK): PJM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
Week 3_Test Your Knowledge (TYK)
Due No due date
Points 100
Questions 10
Time Limit None
Allowed Attempts Unlimited
Instructions
This practice test covers weeks 1-3 course materials, which include an introduction to project quality
management, quality planning, and quality plan implementation. Each answer contains detailed
explanations to help you master the course materials. Take notes as you learn as the final exam will
cover week 1-week 6 course materials.
Test Parameters
Logistics: Online
Number of Questions: 10
Duration: 60 minutes
Possible points: 100 points
Questions Type: Fill in the blank, multiple choice, multiple answer, and matching
Question Delivery: One question at a time
Multiple Attempts: Unlimited
Force Completion: Once started, this Test must be completed in one sitting.
Due date: Sunday of the THIRD week of the course
Take the Quiz Again
Attempt History
Attempt Time Score
KEPT Attempt 3 6 minutes 100 out of 100
LATEST Attempt 3 6 minutes 100 out of 100
Attempt 2 13 minutes 90 out of 100
Attempt 1 11 minutes 90 out of 100 *
* Some questions not yet graded
Submitted Dec 1 at 12:03am
https://northeastern.instructure.com/courses/196393/quizzes/642867 177
,2024/12/1 00:04 Week 3 Test Your Knowledge (TYK): PUM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
Question 1
10/ 10 pts
According to Garvin's definition of quality, quality is conformance to the design specifications.
User-based
Product-based
Transcendent
Correct!
Manufacturing-based
David Garvin identified five major approaches to the definition of quality: (1) the transcendent approach
of philosophy; (2) the product-based approach of economics; (3) the user-based approach of economics,
marketing, and operations management; and (4) the manufacturing-based and (5) value-based
approaches of operations management. Manufacturing-based definitions of quality focus on the supply
side of the equation, and are primarily concerned with engineering and manufacturing practice. Virtually
all manufacturing-based definitions identify quality as "conformance to requirements." Once a design or
a specification has been established, any deviation implies a reduction in quality. Excellence is equated
with meeting specifications, and with "making it right the first time." In these terms, a well-made
Mercedes is a high-quality automobile, as is a well-made Chevrolet.
Question 2
10 /10 pts
Which of the following statements is true regarding quality and grade?
A high-grade feature set in a product or service would prove effective and/or efficient even if the product or service if of
low quality.
It may not be a problem if a high-grade product is of low quality, because customers usually require high grade.
It may be a problem if a suitable low-grade product is of high quality, because customers usually want high grade
products.
Correct!
It may not be a problem if a suitable low-grade product is of high quality. The product must be appropriate for its
general purpose of use.
https://northeastern.instructure.com/courses/196393/quizzes/642867 2/7
,2024/12/1 00:04 Week 3_Test Your Knowledge (TYK): PJM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
It may not be a problem if a suitable low-grade product (one with a limited number of features) is of high
quality (no obvious defects). In this example, the product would be appropriate for its general purpose of
use. It may be a problem if a high-grade product (one with numerous features) is of low quality (many
defects). In essence, a high-grade feature set would prove ineffective and/or inefficient due to low
quality.
Question 3
10/ 10 pts
According to Garvin's definition of quality, quality is something that is intuitively understood but
nearly impossible to communicate, such as beauty or love.
Product-based
User-based
Correct!
Transcendent
Value-based
David Garvin identified five major approaches to the definition of quality: (1) the transcendent approach
of philosophy; (2) the product-based approach of economics; (3) the user-based approach of economics,
marketing, and operations management; and (4) the manufacturing-based and (5) value-based
approaches of operations management. According to the transcendent view, quality is synonymous with
"innate excellence.” It is both absolute and universally recognizable, a mark of uncompromising
standards and high achievement. Nevertheless, proponents of this view claim that quality cannot be
defined precisely; rather, it is a simple, unanalyzable property that we learn to recognize only through
experience.
Question 4
10/ 10 pts
Which of the following statements is true regarding the difference between quality and grade?
Quality as a design intent is a category assigned to deliverables having the same functional use but different technical
characteristics.
https://northeastern.instructure.com/courses/196393/quizzes/642867 3/7
, 2024/12/1 00:04 Week 3 Test Your Knowledge (TYK): PUM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
Quality and grade are the same concepts. Quality as a delivered performance or result is the degree to which a set of
inherent characteristics fulfill requirements.
Correct!
Quality and grade are not the same concepts. Quality as a delivered performance or result is the degree to which a set
of inherent characteristics fulfill requirements.
Grade as a delivered performance or result is the degree to which a set of inherent characteristics fulfill requirements.
Quality and grade are not the same concepts. Quality as a delivered performance or result is “the degree
to which a set of inherent characteristics fulfill requirements” (ISO 9001: 2015). Grade as a design intent
IS a category assigned to deliverables having the same functional use but different technical
characteristics. The project manager and the project management team are responsible for managing
the trade-offs associated with delivering the required levels of both quality and grade. While a quality
level that fails to meet quality requirements is always a problem, a low-grade product may not be a
problem.
Question 5
10/ 10 pts
Anna and her team are identifying quality requirements and/or standards for the project and its
deliverables, and documenting how the project will demonstrate compliance with quality requirements
and/or standards. They are most likely working on:
Coordinate quality
Correct!
Plan quality
Control quality
Manage quality
Plan Quality Management is the process of identifying quality requirements and/or standards for the
project and its deliverables, and documenting how the project will demonstrate compliance with quality
requirements and/or standards.
Question 6
10/ 10 pts
https://northeastern.instructure.com/courses/196393/quizzes/642867 a4/7
Week 3_Test Your Knowledge (TYK)
Due No due date
Points 100
Questions 10
Time Limit None
Allowed Attempts Unlimited
Instructions
This practice test covers weeks 1-3 course materials, which include an introduction to project quality
management, quality planning, and quality plan implementation. Each answer contains detailed
explanations to help you master the course materials. Take notes as you learn as the final exam will
cover week 1-week 6 course materials.
Test Parameters
Logistics: Online
Number of Questions: 10
Duration: 60 minutes
Possible points: 100 points
Questions Type: Fill in the blank, multiple choice, multiple answer, and matching
Question Delivery: One question at a time
Multiple Attempts: Unlimited
Force Completion: Once started, this Test must be completed in one sitting.
Due date: Sunday of the THIRD week of the course
Take the Quiz Again
Attempt History
Attempt Time Score
KEPT Attempt 3 6 minutes 100 out of 100
LATEST Attempt 3 6 minutes 100 out of 100
Attempt 2 13 minutes 90 out of 100
Attempt 1 11 minutes 90 out of 100 *
* Some questions not yet graded
Submitted Dec 1 at 12:03am
https://northeastern.instructure.com/courses/196393/quizzes/642867 177
,2024/12/1 00:04 Week 3 Test Your Knowledge (TYK): PUM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
Question 1
10/ 10 pts
According to Garvin's definition of quality, quality is conformance to the design specifications.
User-based
Product-based
Transcendent
Correct!
Manufacturing-based
David Garvin identified five major approaches to the definition of quality: (1) the transcendent approach
of philosophy; (2) the product-based approach of economics; (3) the user-based approach of economics,
marketing, and operations management; and (4) the manufacturing-based and (5) value-based
approaches of operations management. Manufacturing-based definitions of quality focus on the supply
side of the equation, and are primarily concerned with engineering and manufacturing practice. Virtually
all manufacturing-based definitions identify quality as "conformance to requirements." Once a design or
a specification has been established, any deviation implies a reduction in quality. Excellence is equated
with meeting specifications, and with "making it right the first time." In these terms, a well-made
Mercedes is a high-quality automobile, as is a well-made Chevrolet.
Question 2
10 /10 pts
Which of the following statements is true regarding quality and grade?
A high-grade feature set in a product or service would prove effective and/or efficient even if the product or service if of
low quality.
It may not be a problem if a high-grade product is of low quality, because customers usually require high grade.
It may be a problem if a suitable low-grade product is of high quality, because customers usually want high grade
products.
Correct!
It may not be a problem if a suitable low-grade product is of high quality. The product must be appropriate for its
general purpose of use.
https://northeastern.instructure.com/courses/196393/quizzes/642867 2/7
,2024/12/1 00:04 Week 3_Test Your Knowledge (TYK): PJM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
It may not be a problem if a suitable low-grade product (one with a limited number of features) is of high
quality (no obvious defects). In this example, the product would be appropriate for its general purpose of
use. It may be a problem if a high-grade product (one with numerous features) is of low quality (many
defects). In essence, a high-grade feature set would prove ineffective and/or inefficient due to low
quality.
Question 3
10/ 10 pts
According to Garvin's definition of quality, quality is something that is intuitively understood but
nearly impossible to communicate, such as beauty or love.
Product-based
User-based
Correct!
Transcendent
Value-based
David Garvin identified five major approaches to the definition of quality: (1) the transcendent approach
of philosophy; (2) the product-based approach of economics; (3) the user-based approach of economics,
marketing, and operations management; and (4) the manufacturing-based and (5) value-based
approaches of operations management. According to the transcendent view, quality is synonymous with
"innate excellence.” It is both absolute and universally recognizable, a mark of uncompromising
standards and high achievement. Nevertheless, proponents of this view claim that quality cannot be
defined precisely; rather, it is a simple, unanalyzable property that we learn to recognize only through
experience.
Question 4
10/ 10 pts
Which of the following statements is true regarding the difference between quality and grade?
Quality as a design intent is a category assigned to deliverables having the same functional use but different technical
characteristics.
https://northeastern.instructure.com/courses/196393/quizzes/642867 3/7
, 2024/12/1 00:04 Week 3 Test Your Knowledge (TYK): PUM6135 71779 Project Quality Management SEC 14 Fall 2024 CPS [BOS-B-HY]
Quality and grade are the same concepts. Quality as a delivered performance or result is the degree to which a set of
inherent characteristics fulfill requirements.
Correct!
Quality and grade are not the same concepts. Quality as a delivered performance or result is the degree to which a set
of inherent characteristics fulfill requirements.
Grade as a delivered performance or result is the degree to which a set of inherent characteristics fulfill requirements.
Quality and grade are not the same concepts. Quality as a delivered performance or result is “the degree
to which a set of inherent characteristics fulfill requirements” (ISO 9001: 2015). Grade as a design intent
IS a category assigned to deliverables having the same functional use but different technical
characteristics. The project manager and the project management team are responsible for managing
the trade-offs associated with delivering the required levels of both quality and grade. While a quality
level that fails to meet quality requirements is always a problem, a low-grade product may not be a
problem.
Question 5
10/ 10 pts
Anna and her team are identifying quality requirements and/or standards for the project and its
deliverables, and documenting how the project will demonstrate compliance with quality requirements
and/or standards. They are most likely working on:
Coordinate quality
Correct!
Plan quality
Control quality
Manage quality
Plan Quality Management is the process of identifying quality requirements and/or standards for the
project and its deliverables, and documenting how the project will demonstrate compliance with quality
requirements and/or standards.
Question 6
10/ 10 pts
https://northeastern.instructure.com/courses/196393/quizzes/642867 a4/7
