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SSDA Exam 421 Study Guide Questions with 100% Correct Answers

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SSDA Exam 421 Study Guide Questions with 100% Correct Answers

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Uploaded on
October 27, 2025
Number of pages
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Written in
2025/2026
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SSDA Exam 421 Study Guide
Questions with 100% Correct Answers
Anonymous Mail Correct Answer: Any mailpiece that bears ONLY stamps as
postage, weighs more than 13 ounces and was NOT accepted by employee at
retail service counter


Identifiable Mail Correct Answer: Bears electronic postage such as Postage
Validation Imprints or PVI, meter strips, PC Postage, Click-N-Ship or eStamps, and
Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or
AVSEC


Domestic Mail Correct Answer: Items sent within the United States, it's territories
and possessions, includes Army post offices or APOs, Fleet post offices or FPOs,
and United Nations


First-Class Mail Correct Answer: Weighs 13 ounces or less; consists of personal
and business correspondence, bills, documents, and small packages


Periodicals Correct Answer: Authorized publications such as magazines,
newspapers, primary purpose for transmitting information


Standard Mail Correct Answer: Used to send printed matter, flyers, advertising,
newsletters, catalogs and small packages


Priority Mail Express Correct Answer: Guaranteed overnight delivery to most
destinations 365 days a year, Sunday and holiday delivery is available to many
destination for additional fee; offers tracking, proof of delivery, insurance up to




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$100 at no cost, money back guarantee on time delivery; and can have
additional insurance, return receipt, and Collect on Delivery


Priority Mail Correct Answer: Offers expedited 1, 2, and 3 day service to most
domestic destinations and has up to $50 insurance


Parcel Select Correct Answer: Ground delivery services for parcels, entered in
bulk including those entered at destination facilities


24 hour clock Correct Answer: End-to-end process to ensure mail is collected,
distributed, and delivered


Domestic Mail Manual or DMM Correct Answer: Sets forth policies, regulations
and procedures governing domestic mail services


International Mail Manual or IMM Correct Answer: Sets forth the policies,
regulations, and procedures governing international Mail services


Administrative Support Manual or ASM Correct Answer: Contains policies and
procedures for administrative and support functions within the postal service


postal operations manual or POM Correct Answer: Sets forth the policies and
procedures that govern operational functions of field organizations within the
postal services


Employee and Labor Relations Manual or ELM Correct Answer: Sets forth the
personnel policies and regulations governing employment within the postal
service


Handbook F-101, Fields Accounting Procedures Correct Answer: Offers
standardized procedures for key field accounting activities

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Publication 2, Packaging for Mailing Correct Answer: Supplements the standards
outlined in the DMM, PUB 2 provides mailers and postal personnel with
information on how to properly package items for mailing


Publication 28, Postal Addressing Standards Correct Answer: Provides guidance
on the proper way to address a mailpiece


Publication 52, Hazardous, Restricted, and Perishable Mail Correct Answer:
Provides important information to help mailers and Postal service employees
determine what may be mailed back and how certain items must be
packaged to keep the mail safe


Declared HAZMAT Correct Answer: Mail is properly packaged, marked, and
declared by the mailer and which is properly accepted by the postal service
with DMM and publication 52


undeclared HAZMAT Correct Answer: Any parcel suspected of containing
acceptance or prohibited HAZMAT which is not properly packaged, labeled, or
identified as described in the DMM and publication 52


Oversized price Correct Answer: Measures over 108 inches but not more than
130 inches in combined length and girth and applies to standard post


Balloon Price Correct Answer: Applies to standard post parcels and priority mail
addressed for delivery zones 1-4 only




weighs less than 20 pound but measure more than 84 inches (but no more than
108 inches) in combined length and girth


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