,TABLENJOFNJCONTENT
UNITNJI TheNJCriticalNJTriad:NJDecisionNJMaking,NJManagement,NJandNJLeadership
ChapterNJ1
DecisionNJMaking,NJProblemNJSolving,NJCriticalNJThinking,NJandNJClinicalNJReasoni
ng:NJRequisitesNJforNJSuccessfulNJLeadershipNJandNJManagement
ChapterNJ2 ClassicalNJViewsNJofNJLeadershipNJandNJManagement
ChapterNJ3 Twenty-First-CenturyNJThinkingNJAboutNJ LeadershipNJ andN J Management
UNITNJII
FoundationNJforNJEffectiveNJLeadershipNJandNJManagement:NJEthics,NJLaw,NJ
andNJAdvocacy
ChapterNJ4 EthicalNJIssues
ChapterNJ5 LegalNJandNJLegislativeNJIssues
ChapterNJ6 Patient,NJSubordinate,NJ Workplace,NJ andNJProfessionalNJAdvocacy
UNITNJIIIN J RolesNJandNJFunctionsNJinNJPlann
ingNJChapterNJ7
OrganizationalNJPlanningNJ
ChapterNJ8 PlannedNJChange
ChapterNJ9 TimeNJManagement
ChapterNJ10
FiscalNJPlanningNJandNJHealthNJCareNJReimburseme
ntNJChapterNJ11 CareerNJPlanningNJandNJDevelopmentNJinNJNursing
UNITNJIVN J RolesNJandNJFunctionsNJinNJOrganizing
ChapterNJ12 OrganizationalNJStructure
ChapterNJ13
Organizational,NJPolitical,NJandNJPersonalNJPow
erNJChapterNJ14 OrganizingNJPatientNJCare
UNITNJV RolesNJandNJFunctionsNJinNJStaffing
ChapterNJ15
EmployeeNJRecruitment,NJSelection,NJPlacement,NJandNJOnboardi
ngNJChapterNJ16
EducatingNJandNJSocializingNJStaffNJinNJaNJLearningNJOrganization
NJChapterNJ17 StaffingNJNeedsNJandNJSchedulingNJPolicies
UNITNJVIN J RolesNJandNJFunctionsNJinNJDirecting
ChapterNJ18 CreatingNJaNJMotivatingNJClimate
ChapterNJ19
Organizational,NJInterpersonal,NJandNJGroupNJCommunicationNJinNJTeamNJBuildi
ngNJChapterNJ20 Delegation
ChapterNJ21 Conflict,NJWorkplaceNJViolence,NJandNJNegotiation
ChapterNJ22 CollectiveNJBargaining,NJ Unionization,NJandNJEmploymentNJLaws
UNITNJVIINJRolesNJandNJFunctionsNJinNJControlling
ChapterNJ23
QualityNJControlNJinNJCreatingNJaNJCultureNJofNJPatientNJSaf
etyNJChapterNJ24 PerformanceNJAppraisal
ChapterNJ25
ProblemNJEmployees:NJRuleNJBreakers,NJMarginalNJEmployees,NJandNJThoseNJW
ithNJSubstanceNJUseNJDisorder
,Chapter 01: Decision making, problem solving critical thinking and
NJ NJ NJ NJ NJ NJ NJ NJ
clinical reasoning: request for successful management and leadersh
NJ NJ NJ NJ NJ NJ NJ NJ
ip
MULTIPLENJQUESTIONS
1. WhatNJstatementNJisNJtrueNJregardingNJdecisionNJmaking?
A) ItNJisNJanNJanalysisNJofNJaNJsituation
B) ItNJisNJcloselyNJrelatedNJtoNJevaluation
C) ItNJinvolvesNJchoosingNJbetweenNJcoursesNJofNJaction
D) ItNJisNJdependentNJuponNJfindingNJtheNJcauseNJofNJaNJprob
lemNJANSWER:NJC
Feedback:
DecisionNJmakingNJisNJaNJcomplexNJcognitiveNJprocessNJoftenNJdefinedNJasNJchoosingNJaNJparti
cularNJcourseNJofNJaction.NJProblemNJsolvingNJisNJpartNJofNJdecisionNJmakingNJandNJisNJaNJsystem
aticNJprocessNJthatNJfocusesNJonNJanalyzingNJaNJdifficultNJsituation.NJCriticalNJthinking,NJsometi
mesNJreferredNJtoNJasNJreflectiveNJthinking,NJisNJrelatedNJtoNJevaluationNJandNJhasNJaNJbroaderNJs
copeNJthanNJdecisionNJmakingNJandNJproblemNJsolving.
2. WhatNJisNJaNJweaknessNJofNJtheNJtraditionalNJproblem-solvingNJmodel?
A) ItsNJneedNJforNJimplementationNJtime
B) ItsNJlackNJofNJaNJstepNJrequiringNJevaluationNJofNJresults
C) ItsNJfailureNJtoNJgatherNJsufficientNJdata
D) ItsNJfailureNJtoNJevaluateNJalternativ
esNJANSWER:NJA
Feedback:
TheNJtraditionalNJproblem-
solvingNJmodelNJisNJlessNJeffectiveNJwhenNJtimeNJconstraintsNJareNJaNJconsideration.NJDecisio
nNJmakingNJcanNJoccurNJwithoutNJtheNJfullNJanalysisNJrequiredNJinNJproblemNJsolving.NJBecauseNJ
problemNJsolvingNJattemptsNJtoNJidentifyNJtheNJrootNJproblemNJinNJsituations,NJmuchNJtimeNJan
dNJenergyNJareNJspentNJonNJidentifyingNJtheNJrealNJproblem.
3. WhichNJofNJtheNJfollowingNJstatementsNJisNJtrueNJregardingNJdecisionNJmaking?
A) ScientificNJmethodsNJprovideNJidenticalNJdecisionsNJbyNJdifferentNJindividualsNJforNJ
theNJsameNJproblems
B) DecisionsNJareNJgreatlyNJinfluencedNJbyNJeachNJperson'sNJvalueNJsystem
C) PersonalNJbeliefsNJcanNJbeNJadjustedNJforNJwhenNJtheNJscientificNJapproachNJtoNJpro
blemNJsolvingNJisNJused
D) PastNJexperienceNJhasNJlittleNJtoNJdoNJwithNJtheNJqualityNJofNJtheNJdeci
sionNJANSWER:NJB
Feedback:
Values,NJlifeNJexperience,NJindividualNJpreference,NJandNJindividualNJwaysNJofNJthinkingNJwil
lNJinfluenceNJaNJperson'sNJdecisionNJmaking.NJNoNJmatterNJhowNJobjectiveNJtheNJcriteriaNJwillNJbe,
NJvalueNJjudgmentsNJwillNJalwaysNJplayNJaNJpartNJinNJaNJperson'sNJdecisionNJmaking,NJeitherNJco
nsciouslyNJorNJsubconsciously.
, 4. WhatNJinfluencesNJtheNJqualityNJofNJaNJdecisionNJmostNJoften?
A) TheNJdecisionNJmaker'sNJimmediateNJsuperior
B) TheNJtypeNJofNJdecisionNJthatNJneedsNJtoNJbeNJmade
C) QuestionsNJaskedNJandNJalternativesNJgenerated
D) TheNJtimeNJofNJdayNJtheNJdecisionNJisNJma
deNJANSWER:NJC
Feedback:
TheNJgreaterNJtheNJnumberNJofNJalternativesNJthatNJcanNJbeNJgeneratedNJbyNJtheNJdecisionNJmaker,N
JtheNJbetterNJtheNJfinalNJdecisionNJwillNJbe.NJTheNJalternativesNJgeneratedNJandNJtheNJfinalNJchoi
cesNJareNJlimitedNJbyNJeachNJperson'sNJvalueNJsystem.
5. WhatNJdoesNJknowledgeNJaboutNJgoodNJdecision-makingNJleadNJoneNJtoNJbelieve?
A) GoodNJdecisionNJmakersNJareNJusuallyNJright-brain,NJintuitiveNJthinkers
B) EffectiveNJdecisionNJmakersNJareNJsensitiveNJtoNJtheNJsituationNJandNJtoNJothers
C) GoodNJdecisionsNJareNJusuallyNJmadeNJbyNJleft-brain,NJlogicalNJthinkers
D) GoodNJdecisionNJmakingNJrequiresNJanalyticalNJratherNJthanNJcreativeNJproces
sesNJANSWER:NJB
Feedback:
GoodNJdecisionNJmakersNJseemNJtoNJhaveNJantennaeNJthatNJmakeNJthemNJparticularlyNJsensitiv
eNJtoNJotherNJpeopleNJandNJsituations.NJLeft-
brainNJthinkersNJareNJtypicallyNJbetterNJatNJprocessingNJlanguage,NJlogic,NJnumbers,NJandNJsequ
entialNJordering,NJwhereasNJright-
brainNJthinkersNJexcelNJatNJnonverbalNJideationNJandNJholisticNJsynthesizing.
6. WhatNJisNJtheNJbestNJdefinitionNJofNJdecisionNJmaking?
A) TheNJplanningNJprocessNJofNJ management
B) TheNJevaluationNJphaseNJofNJtheNJexecutiveNJrole
C) OneNJstepNJinNJtheNJproblem-solvingNJprocess
D) RequiredNJtoNJjustifyNJtheNJneedNJforNJscarceNJite
msNJANSWER:NJC
Feedback:
DecisionNJmakingNJisNJaNJcomplex,NJcognitiveNJprocessNJoftenNJdefinedNJasNJchoosingNJaNJparticu
larNJcourseNJofNJaction.NJDecisionNJmaking,NJoneNJstepNJinNJtheNJproblem-
solvingNJprocess,NJisNJanNJimportantNJtaskNJthatNJreliesNJheavilyNJonNJcriticalNJthinkingNJandNJcl
inicalNJreasoningNJskills.
UNITNJI TheNJCriticalNJTriad:NJDecisionNJMaking,NJManagement,NJandNJLeadership
ChapterNJ1
DecisionNJMaking,NJProblemNJSolving,NJCriticalNJThinking,NJandNJClinicalNJReasoni
ng:NJRequisitesNJforNJSuccessfulNJLeadershipNJandNJManagement
ChapterNJ2 ClassicalNJViewsNJofNJLeadershipNJandNJManagement
ChapterNJ3 Twenty-First-CenturyNJThinkingNJAboutNJ LeadershipNJ andN J Management
UNITNJII
FoundationNJforNJEffectiveNJLeadershipNJandNJManagement:NJEthics,NJLaw,NJ
andNJAdvocacy
ChapterNJ4 EthicalNJIssues
ChapterNJ5 LegalNJandNJLegislativeNJIssues
ChapterNJ6 Patient,NJSubordinate,NJ Workplace,NJ andNJProfessionalNJAdvocacy
UNITNJIIIN J RolesNJandNJFunctionsNJinNJPlann
ingNJChapterNJ7
OrganizationalNJPlanningNJ
ChapterNJ8 PlannedNJChange
ChapterNJ9 TimeNJManagement
ChapterNJ10
FiscalNJPlanningNJandNJHealthNJCareNJReimburseme
ntNJChapterNJ11 CareerNJPlanningNJandNJDevelopmentNJinNJNursing
UNITNJIVN J RolesNJandNJFunctionsNJinNJOrganizing
ChapterNJ12 OrganizationalNJStructure
ChapterNJ13
Organizational,NJPolitical,NJandNJPersonalNJPow
erNJChapterNJ14 OrganizingNJPatientNJCare
UNITNJV RolesNJandNJFunctionsNJinNJStaffing
ChapterNJ15
EmployeeNJRecruitment,NJSelection,NJPlacement,NJandNJOnboardi
ngNJChapterNJ16
EducatingNJandNJSocializingNJStaffNJinNJaNJLearningNJOrganization
NJChapterNJ17 StaffingNJNeedsNJandNJSchedulingNJPolicies
UNITNJVIN J RolesNJandNJFunctionsNJinNJDirecting
ChapterNJ18 CreatingNJaNJMotivatingNJClimate
ChapterNJ19
Organizational,NJInterpersonal,NJandNJGroupNJCommunicationNJinNJTeamNJBuildi
ngNJChapterNJ20 Delegation
ChapterNJ21 Conflict,NJWorkplaceNJViolence,NJandNJNegotiation
ChapterNJ22 CollectiveNJBargaining,NJ Unionization,NJandNJEmploymentNJLaws
UNITNJVIINJRolesNJandNJFunctionsNJinNJControlling
ChapterNJ23
QualityNJControlNJinNJCreatingNJaNJCultureNJofNJPatientNJSaf
etyNJChapterNJ24 PerformanceNJAppraisal
ChapterNJ25
ProblemNJEmployees:NJRuleNJBreakers,NJMarginalNJEmployees,NJandNJThoseNJW
ithNJSubstanceNJUseNJDisorder
,Chapter 01: Decision making, problem solving critical thinking and
NJ NJ NJ NJ NJ NJ NJ NJ
clinical reasoning: request for successful management and leadersh
NJ NJ NJ NJ NJ NJ NJ NJ
ip
MULTIPLENJQUESTIONS
1. WhatNJstatementNJisNJtrueNJregardingNJdecisionNJmaking?
A) ItNJisNJanNJanalysisNJofNJaNJsituation
B) ItNJisNJcloselyNJrelatedNJtoNJevaluation
C) ItNJinvolvesNJchoosingNJbetweenNJcoursesNJofNJaction
D) ItNJisNJdependentNJuponNJfindingNJtheNJcauseNJofNJaNJprob
lemNJANSWER:NJC
Feedback:
DecisionNJmakingNJisNJaNJcomplexNJcognitiveNJprocessNJoftenNJdefinedNJasNJchoosingNJaNJparti
cularNJcourseNJofNJaction.NJProblemNJsolvingNJisNJpartNJofNJdecisionNJmakingNJandNJisNJaNJsystem
aticNJprocessNJthatNJfocusesNJonNJanalyzingNJaNJdifficultNJsituation.NJCriticalNJthinking,NJsometi
mesNJreferredNJtoNJasNJreflectiveNJthinking,NJisNJrelatedNJtoNJevaluationNJandNJhasNJaNJbroaderNJs
copeNJthanNJdecisionNJmakingNJandNJproblemNJsolving.
2. WhatNJisNJaNJweaknessNJofNJtheNJtraditionalNJproblem-solvingNJmodel?
A) ItsNJneedNJforNJimplementationNJtime
B) ItsNJlackNJofNJaNJstepNJrequiringNJevaluationNJofNJresults
C) ItsNJfailureNJtoNJgatherNJsufficientNJdata
D) ItsNJfailureNJtoNJevaluateNJalternativ
esNJANSWER:NJA
Feedback:
TheNJtraditionalNJproblem-
solvingNJmodelNJisNJlessNJeffectiveNJwhenNJtimeNJconstraintsNJareNJaNJconsideration.NJDecisio
nNJmakingNJcanNJoccurNJwithoutNJtheNJfullNJanalysisNJrequiredNJinNJproblemNJsolving.NJBecauseNJ
problemNJsolvingNJattemptsNJtoNJidentifyNJtheNJrootNJproblemNJinNJsituations,NJmuchNJtimeNJan
dNJenergyNJareNJspentNJonNJidentifyingNJtheNJrealNJproblem.
3. WhichNJofNJtheNJfollowingNJstatementsNJisNJtrueNJregardingNJdecisionNJmaking?
A) ScientificNJmethodsNJprovideNJidenticalNJdecisionsNJbyNJdifferentNJindividualsNJforNJ
theNJsameNJproblems
B) DecisionsNJareNJgreatlyNJinfluencedNJbyNJeachNJperson'sNJvalueNJsystem
C) PersonalNJbeliefsNJcanNJbeNJadjustedNJforNJwhenNJtheNJscientificNJapproachNJtoNJpro
blemNJsolvingNJisNJused
D) PastNJexperienceNJhasNJlittleNJtoNJdoNJwithNJtheNJqualityNJofNJtheNJdeci
sionNJANSWER:NJB
Feedback:
Values,NJlifeNJexperience,NJindividualNJpreference,NJandNJindividualNJwaysNJofNJthinkingNJwil
lNJinfluenceNJaNJperson'sNJdecisionNJmaking.NJNoNJmatterNJhowNJobjectiveNJtheNJcriteriaNJwillNJbe,
NJvalueNJjudgmentsNJwillNJalwaysNJplayNJaNJpartNJinNJaNJperson'sNJdecisionNJmaking,NJeitherNJco
nsciouslyNJorNJsubconsciously.
, 4. WhatNJinfluencesNJtheNJqualityNJofNJaNJdecisionNJmostNJoften?
A) TheNJdecisionNJmaker'sNJimmediateNJsuperior
B) TheNJtypeNJofNJdecisionNJthatNJneedsNJtoNJbeNJmade
C) QuestionsNJaskedNJandNJalternativesNJgenerated
D) TheNJtimeNJofNJdayNJtheNJdecisionNJisNJma
deNJANSWER:NJC
Feedback:
TheNJgreaterNJtheNJnumberNJofNJalternativesNJthatNJcanNJbeNJgeneratedNJbyNJtheNJdecisionNJmaker,N
JtheNJbetterNJtheNJfinalNJdecisionNJwillNJbe.NJTheNJalternativesNJgeneratedNJandNJtheNJfinalNJchoi
cesNJareNJlimitedNJbyNJeachNJperson'sNJvalueNJsystem.
5. WhatNJdoesNJknowledgeNJaboutNJgoodNJdecision-makingNJleadNJoneNJtoNJbelieve?
A) GoodNJdecisionNJmakersNJareNJusuallyNJright-brain,NJintuitiveNJthinkers
B) EffectiveNJdecisionNJmakersNJareNJsensitiveNJtoNJtheNJsituationNJandNJtoNJothers
C) GoodNJdecisionsNJareNJusuallyNJmadeNJbyNJleft-brain,NJlogicalNJthinkers
D) GoodNJdecisionNJmakingNJrequiresNJanalyticalNJratherNJthanNJcreativeNJproces
sesNJANSWER:NJB
Feedback:
GoodNJdecisionNJmakersNJseemNJtoNJhaveNJantennaeNJthatNJmakeNJthemNJparticularlyNJsensitiv
eNJtoNJotherNJpeopleNJandNJsituations.NJLeft-
brainNJthinkersNJareNJtypicallyNJbetterNJatNJprocessingNJlanguage,NJlogic,NJnumbers,NJandNJsequ
entialNJordering,NJwhereasNJright-
brainNJthinkersNJexcelNJatNJnonverbalNJideationNJandNJholisticNJsynthesizing.
6. WhatNJisNJtheNJbestNJdefinitionNJofNJdecisionNJmaking?
A) TheNJplanningNJprocessNJofNJ management
B) TheNJevaluationNJphaseNJofNJtheNJexecutiveNJrole
C) OneNJstepNJinNJtheNJproblem-solvingNJprocess
D) RequiredNJtoNJjustifyNJtheNJneedNJforNJscarceNJite
msNJANSWER:NJC
Feedback:
DecisionNJmakingNJisNJaNJcomplex,NJcognitiveNJprocessNJoftenNJdefinedNJasNJchoosingNJaNJparticu
larNJcourseNJofNJaction.NJDecisionNJmaking,NJoneNJstepNJinNJtheNJproblem-
solvingNJprocess,NJisNJanNJimportantNJtaskNJthatNJreliesNJheavilyNJonNJcriticalNJthinkingNJandNJcl
inicalNJreasoningNJskills.
