MQM 227 Test 1 Questions and Answers 100% Correct
Why is operations management a more encompassing term than production management?
A. Operations management is concerned with multiple products and services
B. Operations management refers to service as well as manufacturing organizations
C. Operations management is broader including the financing and marketing functions
D. Operations management makes use of the tools of quantitative analysis and computer
systems —Answer: B. Operations management refers to service as well as manufacturing
organizations
Which of the following functions is responsible for the actual movement of goods and/or
services across organizations?
A. Logistics
B. Operations
C. Purchasing
D. None of these —Answer: A. Logistics
The four decision areas in operations management are:
A. Planning, technology, inventory, and control
B. Process, quality, capacity, and inventory
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,C. Process, quality, technology, and capacity
D. None of these —Answer: B. Process, quality, capacity, and inventory
A productive systems approach:
A. Views operations as a separate organizational function
B. Must provide feedback information for control of process inputs and technology
C. Is of limited use in service organizations
D. Disregards human and social concerns —Answer: B. Must provide feedback information for
control of process inputs and technology
Capacity decisions:
A. Include staffing and scheduling
B. Include inventory control
C. Include defining product specifications
D. None of these —Answer: A. Include staffing and scheduling
Inventory decisions involve:
A. Determining what to order, how much to order, and when to order
B. Tracking the flow of materials
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,C. Managing the finished goods inventories
D. All of these —Answer: D. All of these
The contemporary operations themes signify that:
A. More emphasis should be placed on manufacturing than on service industries
B. Every operation should be externally directed to meet the customers' requirements
C. Operations decisions should precede decisions in other functions in an organization
D. To be competitive, strategies for operations should exclude broader supply chain issues —
Answer: B. Every operation should be externally directed to meet the customers' requirements
The essence of operations management can be described by:
A. Process, capacity, and people
B. Decisions, function, and process
C. Planning, control, and organization
D. Integrated planning and control —Answer: B. Decisions, function, and process
Which of the following is not a contemporary theme in operations?
A. Globalization of Operations
B. Lean Operations
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, C. Quality Teams
D. Environmental Concerns and Sustainability —Answer: C. Quality Teams
The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing —Answer: D. Operations, finance, and marketing
The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interface with each other
D. Do not interface with each other —Answer: C. Interface with each other
The four major decision responsibilities of operations management are:
A. Process, quality, capacity, and human resources
B. Process, quality, human resources, and inventory
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Why is operations management a more encompassing term than production management?
A. Operations management is concerned with multiple products and services
B. Operations management refers to service as well as manufacturing organizations
C. Operations management is broader including the financing and marketing functions
D. Operations management makes use of the tools of quantitative analysis and computer
systems —Answer: B. Operations management refers to service as well as manufacturing
organizations
Which of the following functions is responsible for the actual movement of goods and/or
services across organizations?
A. Logistics
B. Operations
C. Purchasing
D. None of these —Answer: A. Logistics
The four decision areas in operations management are:
A. Planning, technology, inventory, and control
B. Process, quality, capacity, and inventory
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,C. Process, quality, technology, and capacity
D. None of these —Answer: B. Process, quality, capacity, and inventory
A productive systems approach:
A. Views operations as a separate organizational function
B. Must provide feedback information for control of process inputs and technology
C. Is of limited use in service organizations
D. Disregards human and social concerns —Answer: B. Must provide feedback information for
control of process inputs and technology
Capacity decisions:
A. Include staffing and scheduling
B. Include inventory control
C. Include defining product specifications
D. None of these —Answer: A. Include staffing and scheduling
Inventory decisions involve:
A. Determining what to order, how much to order, and when to order
B. Tracking the flow of materials
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,C. Managing the finished goods inventories
D. All of these —Answer: D. All of these
The contemporary operations themes signify that:
A. More emphasis should be placed on manufacturing than on service industries
B. Every operation should be externally directed to meet the customers' requirements
C. Operations decisions should precede decisions in other functions in an organization
D. To be competitive, strategies for operations should exclude broader supply chain issues —
Answer: B. Every operation should be externally directed to meet the customers' requirements
The essence of operations management can be described by:
A. Process, capacity, and people
B. Decisions, function, and process
C. Planning, control, and organization
D. Integrated planning and control —Answer: B. Decisions, function, and process
Which of the following is not a contemporary theme in operations?
A. Globalization of Operations
B. Lean Operations
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, C. Quality Teams
D. Environmental Concerns and Sustainability —Answer: C. Quality Teams
The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing —Answer: D. Operations, finance, and marketing
The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interface with each other
D. Do not interface with each other —Answer: C. Interface with each other
The four major decision responsibilities of operations management are:
A. Process, quality, capacity, and human resources
B. Process, quality, human resources, and inventory
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