mqm 227 exam isu Questions and Answers 100% Correct
The good-service continuum consists of which set of the following categories? —Answer: Pure
goods, Core Goods, Pure Services, Core Services
Which of the following is not a characteristic that distinguishes services from goods? —Answer:
Service jobs are unskilled
which of the following are defined as core goods? —Answer: Data storage systems
which of the following is not a way that operations and supply processes are categorized? —
Answer: selecting
all other things remaining the same, if the sales revenue increases asset turnover ratio will —
Answer: increase
effectiveness means doing the right things to create the most value for the company T/F —
Answer: true
automobiles and appliances are classified as "Pure goods" T/F —Answer: false
one reason for studying operations and supply chain management (OSCM) is which of the
following? —Answer: all managers should understand the basic principles that guide the
design of transformation processes
the correct order in the goods services continuum is —Answer: pure goods-core goods- core
services- pure services
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position —Answer: management acumen
when a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process
called? —Answer: straddling
which of the following is a partial measure of productivity? —Answer: output/materials
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, which of the following is a total measure of productivity? —Answer: output/inputs
If all you knew about a production system was that total daily output was 400 units and the
total labor necessary to produce the 400 units was 350 hours, and the total materials used were
425 units, what kind of productivity measure could you use to compute productivity? —
Answer: partial measure and multi factor measure
The total output from a production system in one day is 900 units and the total labor necessary
to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the
resulting productivity ratio? —Answer: 1.000
In a firm, if the employees attend a training program, then the time to assemble one unit
reduces by 10%. Training program will —Answer: increase both labor and multi factor
productivity
in a firm all other things remaining the same, if the material usage per unit of final product
decreases to half of the current usage than the firm will —Answer: increase the multi factor
productivity and double the material productivity
The ability to rapidly and inexpensively switch production from one product to another enables
what are sometimes referred to as: —Answer: economies of scope
capacity planning involving acquisition or disposal of fixed assets such as buildings, equipment
or facilities is considered as which one of the following planning horizons? —Answer: long
range
If the actual output of a piece of equipment during an hour is 500 units and its best operating
level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? —
Answer: 1.25
capacity planning involving consideration of production scheduling and inventory position is
characterized by which of the following time duration's? —Answer: short range
If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity cushion? —Answer:
100 units per hour
which of the following is not a typical phases of product development?
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The good-service continuum consists of which set of the following categories? —Answer: Pure
goods, Core Goods, Pure Services, Core Services
Which of the following is not a characteristic that distinguishes services from goods? —Answer:
Service jobs are unskilled
which of the following are defined as core goods? —Answer: Data storage systems
which of the following is not a way that operations and supply processes are categorized? —
Answer: selecting
all other things remaining the same, if the sales revenue increases asset turnover ratio will —
Answer: increase
effectiveness means doing the right things to create the most value for the company T/F —
Answer: true
automobiles and appliances are classified as "Pure goods" T/F —Answer: false
one reason for studying operations and supply chain management (OSCM) is which of the
following? —Answer: all managers should understand the basic principles that guide the
design of transformation processes
the correct order in the goods services continuum is —Answer: pure goods-core goods- core
services- pure services
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position —Answer: management acumen
when a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process
called? —Answer: straddling
which of the following is a partial measure of productivity? —Answer: output/materials
© 2025 All rights reserved
, which of the following is a total measure of productivity? —Answer: output/inputs
If all you knew about a production system was that total daily output was 400 units and the
total labor necessary to produce the 400 units was 350 hours, and the total materials used were
425 units, what kind of productivity measure could you use to compute productivity? —
Answer: partial measure and multi factor measure
The total output from a production system in one day is 900 units and the total labor necessary
to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the
resulting productivity ratio? —Answer: 1.000
In a firm, if the employees attend a training program, then the time to assemble one unit
reduces by 10%. Training program will —Answer: increase both labor and multi factor
productivity
in a firm all other things remaining the same, if the material usage per unit of final product
decreases to half of the current usage than the firm will —Answer: increase the multi factor
productivity and double the material productivity
The ability to rapidly and inexpensively switch production from one product to another enables
what are sometimes referred to as: —Answer: economies of scope
capacity planning involving acquisition or disposal of fixed assets such as buildings, equipment
or facilities is considered as which one of the following planning horizons? —Answer: long
range
If the actual output of a piece of equipment during an hour is 500 units and its best operating
level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? —
Answer: 1.25
capacity planning involving consideration of production scheduling and inventory position is
characterized by which of the following time duration's? —Answer: short range
If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity cushion? —Answer:
100 units per hour
which of the following is not a typical phases of product development?
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