MQM 227 test 1 Questions and Answers 100% Correct
The goods-services continuum consists of which set of the following categories? —Answer:
Pure goods, core goods, core services, pure services
Which of the following is not a characteristic that distinguishes services from goods? —Answer:
Service jobs are unskilled.
Which of the following are defined as core goods? —Answer: Data storage systems
Which of the following is not a way that operations and supply processes are categorized? —
Answer: Selecting
All other things remaining the same, if the sales revenue increases, asset turnover ratio will —
Answer: Increase
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position? —Answer: Management acumen
When a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process
called? —Answer: Straddling
Which of the following is a partial measure of productivity? —Answer: Output/Materials
Which of the following is a total measure of productivity? —Answer: Output/Inputs
If all you knew about a production system was that total daily output was 400 units and the
total labor necessary to produce the 400 units was 350 hours, and the total materials used were
425 units, what kind of productivity measure could you use to compute productivity? —
Answer: Partial measure and Multifactor measure
The total output from a production system in one day is 900 units and the total labor necessary
to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the
resulting productivity ratio? —Answer: 1000
In a firm, if the employees attend a training program, then the time to assemble one unit
reduces by 10%. Training program will —Answer: increase both labor and multifactor
productivity
In a firm, all other things remaining the same, if the material usage per unit of final product
decreases to half of the current usage, then the firm will —Answer: increase the multifactor
productivity and double the material productivity
The ability to rapidly and inexpensively switch production from one product to another enables
what are sometimes referred to as: —Answer: Economies of scope
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, Capacity planning involving acquisition or disposal of fixed assets such as buildings,
equipment or facilities is considered as which one of the following planning horizons? —
Answer: Long range
If the actual output of a piece of equipment during an hour is 500 units and its best operating
level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? —
Answer: 1.25
Capacity planning involving consideration of production scheduling and inventory position is
characterized by which one of the following time durations? —Answer: Short range
If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity cushion? —Answer:
100 units per hour
Which of the following is not a typical phases of product development? —Answer: Value
engineering
Which of the following is a time-to-market performance measure used in judging product
development performance? —Answer: Frequency of new-product introductions
The aim of quality function deployment (QFD) is: —Answer: To get the voice of the customer
into the design of a product
Which of the following is not a typical phases of product development? —Answer: early
market feedback
Performance measures discussed for development projects does not include —Answer:
Percentage sales coming from very old products
Which of the following is a characteristic of concurrent engineering? —Answer: Separate
development teams working at once
Design for manufacturing and assembly delivers product improvements by emphasizing which
of the following? —Answer: Simplification of the product by reducing the number of separate
parts
A reason that firms must develop more new products than ever is which of the following? —
Answer: Product life cycles are shorter
Consumer electronics is an example of a product developed in which variant of the generic
product development process? —Answer: Platform products
Economic analysis of product development projects is useful in which of the following
circumstances? —Answer: Go/no-go milestones
A project can be subdivided into which of the following? —Answer: Work packages
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The goods-services continuum consists of which set of the following categories? —Answer:
Pure goods, core goods, core services, pure services
Which of the following is not a characteristic that distinguishes services from goods? —Answer:
Service jobs are unskilled.
Which of the following are defined as core goods? —Answer: Data storage systems
Which of the following is not a way that operations and supply processes are categorized? —
Answer: Selecting
All other things remaining the same, if the sales revenue increases, asset turnover ratio will —
Answer: Increase
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position? —Answer: Management acumen
When a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process
called? —Answer: Straddling
Which of the following is a partial measure of productivity? —Answer: Output/Materials
Which of the following is a total measure of productivity? —Answer: Output/Inputs
If all you knew about a production system was that total daily output was 400 units and the
total labor necessary to produce the 400 units was 350 hours, and the total materials used were
425 units, what kind of productivity measure could you use to compute productivity? —
Answer: Partial measure and Multifactor measure
The total output from a production system in one day is 900 units and the total labor necessary
to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the
resulting productivity ratio? —Answer: 1000
In a firm, if the employees attend a training program, then the time to assemble one unit
reduces by 10%. Training program will —Answer: increase both labor and multifactor
productivity
In a firm, all other things remaining the same, if the material usage per unit of final product
decreases to half of the current usage, then the firm will —Answer: increase the multifactor
productivity and double the material productivity
The ability to rapidly and inexpensively switch production from one product to another enables
what are sometimes referred to as: —Answer: Economies of scope
© 2025 All rights reserved
, Capacity planning involving acquisition or disposal of fixed assets such as buildings,
equipment or facilities is considered as which one of the following planning horizons? —
Answer: Long range
If the actual output of a piece of equipment during an hour is 500 units and its best operating
level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? —
Answer: 1.25
Capacity planning involving consideration of production scheduling and inventory position is
characterized by which one of the following time durations? —Answer: Short range
If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity cushion? —Answer:
100 units per hour
Which of the following is not a typical phases of product development? —Answer: Value
engineering
Which of the following is a time-to-market performance measure used in judging product
development performance? —Answer: Frequency of new-product introductions
The aim of quality function deployment (QFD) is: —Answer: To get the voice of the customer
into the design of a product
Which of the following is not a typical phases of product development? —Answer: early
market feedback
Performance measures discussed for development projects does not include —Answer:
Percentage sales coming from very old products
Which of the following is a characteristic of concurrent engineering? —Answer: Separate
development teams working at once
Design for manufacturing and assembly delivers product improvements by emphasizing which
of the following? —Answer: Simplification of the product by reducing the number of separate
parts
A reason that firms must develop more new products than ever is which of the following? —
Answer: Product life cycles are shorter
Consumer electronics is an example of a product developed in which variant of the generic
product development process? —Answer: Platform products
Economic analysis of product development projects is useful in which of the following
circumstances? —Answer: Go/no-go milestones
A project can be subdivided into which of the following? —Answer: Work packages
© 2025 All rights reserved
