OAD 138: Records & Information
Management - Final Quiz Questions
ACTUAL UPDATED Questions and
CORRECT Answers
A record is stored information made or received by an organization that is evidence of its
operations and has value requiring its retention for a specific period of time. - CORRECT
ANSWERS True
Vital records are considered necessary for mission critical business operations. - CORRECT
ANSWERS True
Reference documents contain information used in the organization's day-to-day operations. -
CORRECT ANSWERS False
General correspondence and bank statements are in which records value category? - CORRECT
ANSWERS Useful
An example of an important record is the memo announcing the annual company picnic. -
CORRECT ANSWERS False
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - CORRECT ANSWERS True
Records classified by their value to the organization fall into one of these four categories: -
CORRECT ANSWERS Vital, important, useful, or nonessential
Students interested in understanding the paperwork connected with an organization's day-to-day
operations would concentrate their records studies on - CORRECT ANSWERS transaction
documents.
,At the end of the number of years indicated on the retention schedule, records are disposed either
by destruction or by transfer to a permanent storage place. - CORRECT ANSWERS True
An automated system for scanning, storing, retrieving, and managing images of physical records
is - CORRECT ANSWERS document imaging.
The five phases of the records and information life cycle are - CORRECT
ANSWERS creation, distribution, use, maintenance, and disposition.
Financial records should be classified as important records rather than as useful records. -
CORRECT ANSWERS True
Filing, storing, retrieval, and protection of records are part of the maintenance phase of the
records and information life cycle. - CORRECT ANSWERS True
Filing is only one step in the records and information life cycle. - CORRECT
ANSWERS True
E-mails are private and cannot be used in a court of law. - CORRECT ANSWERS False
External records are created for use within the company.
Group of answer choices - CORRECT ANSWERS False
By following proper records and information management procedures, information is available at
the right time for making effective management decisions. - CORRECT ANSWERS True
Which of the following best describes records management? - CORRECT
ANSWERS systematic control of all records from their creation to ultimate disposition
,Procedure manuals and handbooks have historical value to the organization. - CORRECT
ANSWERS False
Policy and procedures manuals are - CORRECT ANSWERS of administrative value to the
firm.
Even though more businesses than ever are investing in new technologies, using physical records
continues to be a fact of office life. - CORRECT ANSWERS True
The International Organization for Standardization (ISO) 15489 defines a record as information
created, received, and maintained as evidence and information by an organization or person in
pursuance of - CORRECT ANSWERS legal obligations or in the transaction of business.
What is the best method for protecting your vital and important records? - CORRECT
ANSWERS identify a single location to store all vital papers and information
inventory the records kept only on computers including account numbers, user ids, and
passwords
make routine backups of your computer records and store them in a separate location
All of the above
Initially, the purpose of computer application software was to facilitate the creation of physical
records. - CORRECT ANSWERS True
Records that document the organization's operations and major shifts of direction over the years
are considered to be of what value and type? - CORRECT ANSWERS historical
When a decision is made to keep the record for use at a later date, it must be stored, retrieved,
and protected. - CORRECT ANSWERS True
, Records management has not changed in the last 50 years. - CORRECT ANSWERS False
Internal records are used in an organization for information to carry on the operations of the firm
over long periods. - CORRECT ANSWERS False
Inaccurate classification of records as they are created and revised is a symptom of what type of
problem? - CORRECT ANSWERS human
Which of the following statements best describe RIM challenges? - CORRECT
ANSWERS New laws and regulations, business processes are amended and streamlined,
new risks, the pace of technological change, and new record formats
The operating level of records management workers includes the - CORRECT
ANSWERS workers responsible for routine filing and retrieving.
Federal legislation balances and protects - CORRECT ANSWERS an individual's right to
privacy.
Enterprise content management (ECM) is the term used to describe the technologies, tools, and
methods used to - CORRECT ANSWERS capture, manage, store, preserve, and deliver
content or information across an enterprise.
One of the first pieces of legislation enacted by Congress to aid in records management was the -
CORRECT ANSWERS creation of the General Services Administration (GSA).
Which of the following job titles would be available for a person employed in a large corporation
at the operating level? - CORRECT ANSWERS Inactive Records Clerk, Imaging Records
Technician, and Vital Records Clerk
At which level would a records manager work? - CORRECT ANSWERS managerial
Management - Final Quiz Questions
ACTUAL UPDATED Questions and
CORRECT Answers
A record is stored information made or received by an organization that is evidence of its
operations and has value requiring its retention for a specific period of time. - CORRECT
ANSWERS True
Vital records are considered necessary for mission critical business operations. - CORRECT
ANSWERS True
Reference documents contain information used in the organization's day-to-day operations. -
CORRECT ANSWERS False
General correspondence and bank statements are in which records value category? - CORRECT
ANSWERS Useful
An example of an important record is the memo announcing the annual company picnic. -
CORRECT ANSWERS False
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - CORRECT ANSWERS True
Records classified by their value to the organization fall into one of these four categories: -
CORRECT ANSWERS Vital, important, useful, or nonessential
Students interested in understanding the paperwork connected with an organization's day-to-day
operations would concentrate their records studies on - CORRECT ANSWERS transaction
documents.
,At the end of the number of years indicated on the retention schedule, records are disposed either
by destruction or by transfer to a permanent storage place. - CORRECT ANSWERS True
An automated system for scanning, storing, retrieving, and managing images of physical records
is - CORRECT ANSWERS document imaging.
The five phases of the records and information life cycle are - CORRECT
ANSWERS creation, distribution, use, maintenance, and disposition.
Financial records should be classified as important records rather than as useful records. -
CORRECT ANSWERS True
Filing, storing, retrieval, and protection of records are part of the maintenance phase of the
records and information life cycle. - CORRECT ANSWERS True
Filing is only one step in the records and information life cycle. - CORRECT
ANSWERS True
E-mails are private and cannot be used in a court of law. - CORRECT ANSWERS False
External records are created for use within the company.
Group of answer choices - CORRECT ANSWERS False
By following proper records and information management procedures, information is available at
the right time for making effective management decisions. - CORRECT ANSWERS True
Which of the following best describes records management? - CORRECT
ANSWERS systematic control of all records from their creation to ultimate disposition
,Procedure manuals and handbooks have historical value to the organization. - CORRECT
ANSWERS False
Policy and procedures manuals are - CORRECT ANSWERS of administrative value to the
firm.
Even though more businesses than ever are investing in new technologies, using physical records
continues to be a fact of office life. - CORRECT ANSWERS True
The International Organization for Standardization (ISO) 15489 defines a record as information
created, received, and maintained as evidence and information by an organization or person in
pursuance of - CORRECT ANSWERS legal obligations or in the transaction of business.
What is the best method for protecting your vital and important records? - CORRECT
ANSWERS identify a single location to store all vital papers and information
inventory the records kept only on computers including account numbers, user ids, and
passwords
make routine backups of your computer records and store them in a separate location
All of the above
Initially, the purpose of computer application software was to facilitate the creation of physical
records. - CORRECT ANSWERS True
Records that document the organization's operations and major shifts of direction over the years
are considered to be of what value and type? - CORRECT ANSWERS historical
When a decision is made to keep the record for use at a later date, it must be stored, retrieved,
and protected. - CORRECT ANSWERS True
, Records management has not changed in the last 50 years. - CORRECT ANSWERS False
Internal records are used in an organization for information to carry on the operations of the firm
over long periods. - CORRECT ANSWERS False
Inaccurate classification of records as they are created and revised is a symptom of what type of
problem? - CORRECT ANSWERS human
Which of the following statements best describe RIM challenges? - CORRECT
ANSWERS New laws and regulations, business processes are amended and streamlined,
new risks, the pace of technological change, and new record formats
The operating level of records management workers includes the - CORRECT
ANSWERS workers responsible for routine filing and retrieving.
Federal legislation balances and protects - CORRECT ANSWERS an individual's right to
privacy.
Enterprise content management (ECM) is the term used to describe the technologies, tools, and
methods used to - CORRECT ANSWERS capture, manage, store, preserve, and deliver
content or information across an enterprise.
One of the first pieces of legislation enacted by Congress to aid in records management was the -
CORRECT ANSWERS creation of the General Services Administration (GSA).
Which of the following job titles would be available for a person employed in a large corporation
at the operating level? - CORRECT ANSWERS Inactive Records Clerk, Imaging Records
Technician, and Vital Records Clerk
At which level would a records manager work? - CORRECT ANSWERS managerial
