MQM 227 Ch. 10 Questions and Answers 100% Correct
1. The design and management of seamless, value-added processes
across organizational boundaries to meet the real needs of the end
customer is called:
A. Demand management
B. Distribution channel management
C. Supply chain management
D. Logistics management - ✔✔C. Supply chain management
2. Which of the following statements is NOT true regarding supply
chain operations?
A. All elements of the supply chain are interconnected and dependent
on each other.
B. Demand changes by the end user can create a bullwhip effect in the
supply chain.
C. With perfect information at all levels of the supply chain, there will
not be a bullwhip effect.
D. Time lags in the supply chain serve to create fluctuations in orders
and inventories. - ✔✔C. With perfect information at all levels of the
supply chain, there will not be a bullwhip effect.
3. The five measures of supply chain performance are:
A. Cost, quality, flexibility, delivery, and time
B. Cost, quality, time, delivery, and reliability
, C. Inventory, quality, time, delivery, and flexibility
D. Inventory, cost, quality, time, and delivery - ✔✔A. Cost, quality,
flexibility, delivery, and time
4. The average cash-to-cash cycle is defined as:
A. Days in inventory + Days in account receivable + Days in accounts
payable
B. Days in inventory - Days in account receivable + Days in accounts
payable
C. Days in inventory + Days in account receivable - Days in accounts
payable
D. Days in inventory - Days in account receivable - Days in accounts
payable - ✔✔C. Days in inventory + Days in account receivable - Days
in accounts payable
5. Backward or upstream supply chain flows include:
A. Information
B. Monetary payments
C. Materials
D. All of the above - ✔✔D. All of the above
6. Which of the following is NOT a characteristic of changes in
structure?
A. Are long-range in nature and require considerable capital.
1. The design and management of seamless, value-added processes
across organizational boundaries to meet the real needs of the end
customer is called:
A. Demand management
B. Distribution channel management
C. Supply chain management
D. Logistics management - ✔✔C. Supply chain management
2. Which of the following statements is NOT true regarding supply
chain operations?
A. All elements of the supply chain are interconnected and dependent
on each other.
B. Demand changes by the end user can create a bullwhip effect in the
supply chain.
C. With perfect information at all levels of the supply chain, there will
not be a bullwhip effect.
D. Time lags in the supply chain serve to create fluctuations in orders
and inventories. - ✔✔C. With perfect information at all levels of the
supply chain, there will not be a bullwhip effect.
3. The five measures of supply chain performance are:
A. Cost, quality, flexibility, delivery, and time
B. Cost, quality, time, delivery, and reliability
, C. Inventory, quality, time, delivery, and flexibility
D. Inventory, cost, quality, time, and delivery - ✔✔A. Cost, quality,
flexibility, delivery, and time
4. The average cash-to-cash cycle is defined as:
A. Days in inventory + Days in account receivable + Days in accounts
payable
B. Days in inventory - Days in account receivable + Days in accounts
payable
C. Days in inventory + Days in account receivable - Days in accounts
payable
D. Days in inventory - Days in account receivable - Days in accounts
payable - ✔✔C. Days in inventory + Days in account receivable - Days
in accounts payable
5. Backward or upstream supply chain flows include:
A. Information
B. Monetary payments
C. Materials
D. All of the above - ✔✔D. All of the above
6. Which of the following is NOT a characteristic of changes in
structure?
A. Are long-range in nature and require considerable capital.
