SPCH 1311 Exam Questions and Answers Latest Update 2025-2026
Communication is symbolic - Answers There's no logical reason why the letters in the word quiz
should stand for the object you're taking now. This demonstrates which characteristic of
communication?
Irreversible - Answers Messages which you communicate carelessly, especially online, may
sometimes come back to haunt you. This demonstrates that communication is _______________.
Encoding - Answers Your team is brainstorming report titles for a school project. Before
providing your input, you process ideas in your head and then convert these ideas to a message.
This process is known as __________.
Channel - Answers The medium through which communication messages are sent is called a(n)
_________________.
Loud Music - Answers An example of external noise is ____________.
Devon and Carol are the senders and receivers simultaneously. This is apparent because Carol's
facial expressions sent a message to Devon while he spoke - Answers Devon is having a
conversation with Carol. As Devon speaks to Carol, she crosses her arms and looks perturbed.
Devon notices that Carol looks unhappy and begins to talk about something else. When Devon
changes topics, Carol wonders why the conversation shifted and looks confused. From what is
described here, what best characterizes the interaction?
Intrapersonal Communication - Answers Phil called his grandmother to tell her about his college
acceptance and catch up. This is an example of what type of communication?
Organizational Communication - Answers Larger collections of people, where specific roles
shape what individuals communicate about and their relationship to one another, demonstrate
the self-concept influences communication with others - Answers Ashley considers herself as
someone fearful of public speaking. She is asked to speak to the school board about a new
project she's working on. When she speaks to the school board, she is fearful and stumbles on
her words. This is likely because __________________.
Self-fulfilling prophecy - Answers A ____________________occurs when a person's expectation of
an outcome, and their subsequent behavior, make the outcome more likely to occur than would
otherwise have been the case.
The halo effect - Answers People who assume that an individual who is taller than average is
also likely to be more intelligent than average are demonstrating _______________.
People gravitate to the familiar - Answers Jeremy knew who he wanted to vote for in the
election, so he only talked with people who were going to vote for the same candidate. This is
an example of the fact that ___________________.
, Binary - Answers The view that genders are "opposite" to each other involved a _______________
system of understanding genders.
Perception checking minimizes defensiveness. - Answers Which of the statements below is true
of perception checking?
Identity management - Answers The communication strategies people use to influence how
others view them is called ________________.
Reflected appraisal/Looking Glass Self - Answers ___________Theory says that our self-concept
is mostly formed on the basis of what we think others think about us.
Fundamental Attribution Error - Answers For the past month, you have been working on a group
class project. This weekend, one of your team members, Rae, shows up late for the meeting.
You assume their tardiness is due to "poor planning"& "laziness" when in reality, they were late
because of a flat tire. Your initial blame is an example of:
Self-serving bias - Answers Imagine you are a soccer player. Each time your team loses, you
blame it on "bad calls from the Refs", but each time your team wins, you credit your "talent and
hard work". This is an example of:
Ethnicity - Answers __________________ is when a person identifies with a particular group,
usually on the basis of nationality, culture, religion, or some other unifying perspective.
Socioeconomic status - Answers Bill and Ralph both work as cashiers for fast food restaurants.
They are paid minimum wage. They are attending a black-tie party in an upper-class
neighborhood. They drove there from the same part of town and they don't know each other.
While they feel out of place there, they feel an understanding with one another. From what we
know, what best explains why?
older adults are more concerned with maintaining privacy online. - Answers Maria's
grandmother gets angry when Maria posts information about their family conflicts on social
media. This is likely because _____________
Spending time with people from other cultures can lead to positive outcomes like: reduced
prejudice, greater productivity, and better relationships. - Answers Determine which statement is
true of developing intercultural communication competence.
low-context culture - Answers A _________________ uses language primarily to express thoughts,
feelings, and ideas as directly as possible.
Yes, because she believes that one person is as good as another regardless of his or her station
in life. - Answers Ingrid believes in harmony and cooperation. She doesn't care whether a person
is rich, poor, educated, or uneducated. She often meets people from other cultures and is very
welcoming of them. She considers herself shy and does not like to be direct with people. She'd
Communication is symbolic - Answers There's no logical reason why the letters in the word quiz
should stand for the object you're taking now. This demonstrates which characteristic of
communication?
Irreversible - Answers Messages which you communicate carelessly, especially online, may
sometimes come back to haunt you. This demonstrates that communication is _______________.
Encoding - Answers Your team is brainstorming report titles for a school project. Before
providing your input, you process ideas in your head and then convert these ideas to a message.
This process is known as __________.
Channel - Answers The medium through which communication messages are sent is called a(n)
_________________.
Loud Music - Answers An example of external noise is ____________.
Devon and Carol are the senders and receivers simultaneously. This is apparent because Carol's
facial expressions sent a message to Devon while he spoke - Answers Devon is having a
conversation with Carol. As Devon speaks to Carol, she crosses her arms and looks perturbed.
Devon notices that Carol looks unhappy and begins to talk about something else. When Devon
changes topics, Carol wonders why the conversation shifted and looks confused. From what is
described here, what best characterizes the interaction?
Intrapersonal Communication - Answers Phil called his grandmother to tell her about his college
acceptance and catch up. This is an example of what type of communication?
Organizational Communication - Answers Larger collections of people, where specific roles
shape what individuals communicate about and their relationship to one another, demonstrate
the self-concept influences communication with others - Answers Ashley considers herself as
someone fearful of public speaking. She is asked to speak to the school board about a new
project she's working on. When she speaks to the school board, she is fearful and stumbles on
her words. This is likely because __________________.
Self-fulfilling prophecy - Answers A ____________________occurs when a person's expectation of
an outcome, and their subsequent behavior, make the outcome more likely to occur than would
otherwise have been the case.
The halo effect - Answers People who assume that an individual who is taller than average is
also likely to be more intelligent than average are demonstrating _______________.
People gravitate to the familiar - Answers Jeremy knew who he wanted to vote for in the
election, so he only talked with people who were going to vote for the same candidate. This is
an example of the fact that ___________________.
, Binary - Answers The view that genders are "opposite" to each other involved a _______________
system of understanding genders.
Perception checking minimizes defensiveness. - Answers Which of the statements below is true
of perception checking?
Identity management - Answers The communication strategies people use to influence how
others view them is called ________________.
Reflected appraisal/Looking Glass Self - Answers ___________Theory says that our self-concept
is mostly formed on the basis of what we think others think about us.
Fundamental Attribution Error - Answers For the past month, you have been working on a group
class project. This weekend, one of your team members, Rae, shows up late for the meeting.
You assume their tardiness is due to "poor planning"& "laziness" when in reality, they were late
because of a flat tire. Your initial blame is an example of:
Self-serving bias - Answers Imagine you are a soccer player. Each time your team loses, you
blame it on "bad calls from the Refs", but each time your team wins, you credit your "talent and
hard work". This is an example of:
Ethnicity - Answers __________________ is when a person identifies with a particular group,
usually on the basis of nationality, culture, religion, or some other unifying perspective.
Socioeconomic status - Answers Bill and Ralph both work as cashiers for fast food restaurants.
They are paid minimum wage. They are attending a black-tie party in an upper-class
neighborhood. They drove there from the same part of town and they don't know each other.
While they feel out of place there, they feel an understanding with one another. From what we
know, what best explains why?
older adults are more concerned with maintaining privacy online. - Answers Maria's
grandmother gets angry when Maria posts information about their family conflicts on social
media. This is likely because _____________
Spending time with people from other cultures can lead to positive outcomes like: reduced
prejudice, greater productivity, and better relationships. - Answers Determine which statement is
true of developing intercultural communication competence.
low-context culture - Answers A _________________ uses language primarily to express thoughts,
feelings, and ideas as directly as possible.
Yes, because she believes that one person is as good as another regardless of his or her station
in life. - Answers Ingrid believes in harmony and cooperation. She doesn't care whether a person
is rich, poor, educated, or uneducated. She often meets people from other cultures and is very
welcoming of them. She considers herself shy and does not like to be direct with people. She'd
