Intercultural Communication Study-Questions &
Answers Solved 100% Correct.
Communication
A symbolic, interpretive, transactional, contextual process in which people create shared
meanings
Results in understanding and agreement
Symbolic
a) Symbol: action, word, or object that stands or represents a meaning,
B) Meaning: perception thought or feeling that a person experiences and might want to
communicate to others,
C) Message: the 'package' of symbols used to create shared meanings, Symbol - Meaning -
Message
Interpretive
interpretive process: assigning significance to behaviors so as to have a meaningful account of
actions
Transactional
A) All participants in the communication process work together to create and sustain the
meanings that develop
B) Communicators are simultaneously sending and receiving messages at every instant that they
are involved in shared meaning processes
Contextual
,All communication takes place within a setting or situation called a context. By context we mean
the place where people meet, the social purpose for being together, and the nature of the
relationship.
Process
•Communication is a process of a sequence of many distinct but interrelated parts that are all
additive to a larger shared meaning
•Dynamic: moving, changing, developing, evolving
•Unique: evolving past experiences + future expectations = unique moments
Shared Meaning
•Meanings are created by groups of people as they participate in the ordinary and everyday
activities that form the context for common interpretations
•"Making sense"
Competent Intercultural Communication
Interaction that is perceived as effective in fulfilling certain rewarding objectives in a way that is
also appropriate to the context in which the interaction occurs
Cannot write a prescription
3 Components of ICC
1. Context: impression or judgement made with respect to relational and situational context
2. Appropriateness and Effectiveness
3. Knowledge (culture-general and culture-specific information), Motivation (feelings and
intentions), and Skills (actual performance)
, Imperatives for Intercultural Communication
1. Demographic: the world is in the midst of large wave of cultural mixing
2. Technological: we can now communicate with people around the world daily.
3. Global- Interdependence on many cultures in the marketplace (globalized economy)
4. Peace: With increased cultural mixing, understanding is crucial to peace.
5. Interpersonal: the quality of our daily lives depends on our ability to communicate with people
from diverse cultures
6. The Self-Awareness: Who we are and how others perceive us as we interact with them make
up our "standpoint" in the interaction
· Demographic Imperative
o D: the world is experiencing rapid and unprecedented mixing of cultures.
o E: Whereas Fresno used to be divided into geographic diasporas (i.e. the Italian neighborhood,
the Armenian neighborhood, etc.) Fresno is largely no longer divided into these exclusive
communities. In most neighborhoods you will find Italian Americans living next door to third
generation Armenians, living next to a multi-generations Hmong family and so on.
o I: we now need to know how to communicate with different cultures in order to build
connections with our neighbors, form a sense of community despite differences. We cannot build
functional communities without communicating effectively with our neighbors.
Global imperative
D: Interdependence on many cultures in the marketplace (globalized economy)
E: When Disney expanded to mainland China, for example, the Chinese government insisted on
majority ownership, and Disney was required to observe particular cultural norms in building its
Answers Solved 100% Correct.
Communication
A symbolic, interpretive, transactional, contextual process in which people create shared
meanings
Results in understanding and agreement
Symbolic
a) Symbol: action, word, or object that stands or represents a meaning,
B) Meaning: perception thought or feeling that a person experiences and might want to
communicate to others,
C) Message: the 'package' of symbols used to create shared meanings, Symbol - Meaning -
Message
Interpretive
interpretive process: assigning significance to behaviors so as to have a meaningful account of
actions
Transactional
A) All participants in the communication process work together to create and sustain the
meanings that develop
B) Communicators are simultaneously sending and receiving messages at every instant that they
are involved in shared meaning processes
Contextual
,All communication takes place within a setting or situation called a context. By context we mean
the place where people meet, the social purpose for being together, and the nature of the
relationship.
Process
•Communication is a process of a sequence of many distinct but interrelated parts that are all
additive to a larger shared meaning
•Dynamic: moving, changing, developing, evolving
•Unique: evolving past experiences + future expectations = unique moments
Shared Meaning
•Meanings are created by groups of people as they participate in the ordinary and everyday
activities that form the context for common interpretations
•"Making sense"
Competent Intercultural Communication
Interaction that is perceived as effective in fulfilling certain rewarding objectives in a way that is
also appropriate to the context in which the interaction occurs
Cannot write a prescription
3 Components of ICC
1. Context: impression or judgement made with respect to relational and situational context
2. Appropriateness and Effectiveness
3. Knowledge (culture-general and culture-specific information), Motivation (feelings and
intentions), and Skills (actual performance)
, Imperatives for Intercultural Communication
1. Demographic: the world is in the midst of large wave of cultural mixing
2. Technological: we can now communicate with people around the world daily.
3. Global- Interdependence on many cultures in the marketplace (globalized economy)
4. Peace: With increased cultural mixing, understanding is crucial to peace.
5. Interpersonal: the quality of our daily lives depends on our ability to communicate with people
from diverse cultures
6. The Self-Awareness: Who we are and how others perceive us as we interact with them make
up our "standpoint" in the interaction
· Demographic Imperative
o D: the world is experiencing rapid and unprecedented mixing of cultures.
o E: Whereas Fresno used to be divided into geographic diasporas (i.e. the Italian neighborhood,
the Armenian neighborhood, etc.) Fresno is largely no longer divided into these exclusive
communities. In most neighborhoods you will find Italian Americans living next door to third
generation Armenians, living next to a multi-generations Hmong family and so on.
o I: we now need to know how to communicate with different cultures in order to build
connections with our neighbors, form a sense of community despite differences. We cannot build
functional communities without communicating effectively with our neighbors.
Global imperative
D: Interdependence on many cultures in the marketplace (globalized economy)
E: When Disney expanded to mainland China, for example, the Chinese government insisted on
majority ownership, and Disney was required to observe particular cultural norms in building its
