BUS 100 Final Exam with Verified
Answers
The first three steps in the controlling process include:
comparing performance to standards; setting standards; taking corrective action.
measuring performance; taking corrective action; revising performance standards.
setting standards; measuring performance; comparing performance to standards.
reviewing current processes, comparing processes to industry benchmarks, taking corrective
action. - ✔✔setting standards; measuring performance; comparing performance to standards.
James has a leadership style that is sometimes described as "hands off" or laissez-faire
management because he:
delegates the tasks to the employees while providing little or no direction.
isn't in the office all the time but keeps a close watch on all duties.
spends most of his time collaborating with employees.
likes to micromanage the employees. - ✔✔delegates the tasks to the employees while
providing little or no direction.
Which of the following would best summarize Taylor's four principles of scientific management.
,Enforce a performance-based pay system to incentivise workers to be productive.
Work as a team to assure everyone experiences job satisfaction.
Study the process and optimize the way work is done.
Answer Hire, train on the job, and fire when necessary. - ✔✔Answer Hire, train on the job, and
fire when necessary.
The primary role of middle managers is to:
Allocate resources, oversee first-line managers, and develop and implement activities.
Supervise employees and participate in day-to-day operations.
Plan and make decisions, scan the environment, and set objectives.
Develop strategic initiatives, hire new employees, and develop expense reports. - ✔✔Allocate
resources, oversee first-line managers, and develop and implement activities.
Conceptual skills are most essential for:
lower-level managers and employees.
mid-level managers.
front-line employees.
, top-level managers. - ✔✔top-level managers.
Skills that allow you to get along with and motivate other people are:
conceptual skills.
human skills.
technical skills.
functional skills - ✔✔human skills.
The arrangement of people within an organization is known as:
organizational structure.
unity of command.
team structure.
span of control. - ✔✔organizational structure.
Tactical plans:
establish detailed standards guiding the implementation of the strategic plan.
outline the visionary milestones an organization wants to achieve.
Answers
The first three steps in the controlling process include:
comparing performance to standards; setting standards; taking corrective action.
measuring performance; taking corrective action; revising performance standards.
setting standards; measuring performance; comparing performance to standards.
reviewing current processes, comparing processes to industry benchmarks, taking corrective
action. - ✔✔setting standards; measuring performance; comparing performance to standards.
James has a leadership style that is sometimes described as "hands off" or laissez-faire
management because he:
delegates the tasks to the employees while providing little or no direction.
isn't in the office all the time but keeps a close watch on all duties.
spends most of his time collaborating with employees.
likes to micromanage the employees. - ✔✔delegates the tasks to the employees while
providing little or no direction.
Which of the following would best summarize Taylor's four principles of scientific management.
,Enforce a performance-based pay system to incentivise workers to be productive.
Work as a team to assure everyone experiences job satisfaction.
Study the process and optimize the way work is done.
Answer Hire, train on the job, and fire when necessary. - ✔✔Answer Hire, train on the job, and
fire when necessary.
The primary role of middle managers is to:
Allocate resources, oversee first-line managers, and develop and implement activities.
Supervise employees and participate in day-to-day operations.
Plan and make decisions, scan the environment, and set objectives.
Develop strategic initiatives, hire new employees, and develop expense reports. - ✔✔Allocate
resources, oversee first-line managers, and develop and implement activities.
Conceptual skills are most essential for:
lower-level managers and employees.
mid-level managers.
front-line employees.
, top-level managers. - ✔✔top-level managers.
Skills that allow you to get along with and motivate other people are:
conceptual skills.
human skills.
technical skills.
functional skills - ✔✔human skills.
The arrangement of people within an organization is known as:
organizational structure.
unity of command.
team structure.
span of control. - ✔✔organizational structure.
Tactical plans:
establish detailed standards guiding the implementation of the strategic plan.
outline the visionary milestones an organization wants to achieve.
