MGT 227 Exam 1 Questions and Answers 100%
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True or false: For every manufacturing plant, there is a corporate strategy,
business unity strategy, supply chain strategy, and operations strategy
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2 False
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Terms in this set (75)
Success in a firm depends strategy, process to deliver, analytics to make
on decisions
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, 10/22/25, 6:42 AM MGT 227 Exam 1 Questions and Answers 100% Correct Flashcards | Quizlet
primary activities (inbound and outbound logistics,
operations, marketing and sales, after sales service)
support activities (firm infrastructure, HR
Porter's Value Chain
management, technology development,
Model
procurement)
each step adds value to raw materials as they become
finished goods
-managing business processes within the boundaries
of a firm
Operations management
-manufacturing and services processes used to
transform resources into products
-Managing business processes across the boundaries
of a firm
Supply chain management
-processes that move materials and information to
and from the firm
planning (when to manufacture and how much)
sourcing (selecting suppliers)
What are the activities in a
making (producing product or service)
supply chain?
delivering (coordinating movement of goods and info)
returning (returns back from customers)
What is the range on the pure goods (completely tangible), core goods, core
goods-services services, pure services(completely intangible)
continuum?
Examples of pure goods food products, chemicals, mining
Examples of core goods appliances, automobiles, data storage systems
Examples of core services hotels, airlines, internet providers
Examples of pure services university, medical, investment
Efficiency doing something at the lowest possible cost
doing the right things to create the most value for the
Effectiveness
company
the attractiveness of the product, considering its
quality
features and durability
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