SCM 413 - Exam 3 Questions and Answers Already Passed
Dwell time is ______. - Answers the ratio of the days inventory sits idle in the supply chain to the
days it is being productively used or positioned
The most exacting measure of supply chain performance regarding availability is ______. -
Answers orders shipped complete
Sally Jones has put in place a new set of performance metrics for the logistics department at
her firm. She is convinced that these will give her better information about the department's
performance but is concerned that she doesn't know what type of behavior the new
measurement system will encourage in her employees. Sally seems to be concerned about
which objective of performance measurement? - Answers Directing
Jingle Corporation received an order from a customer for 100 units of bells, 200 units of
whistles, and 200 units of dingers. The customer received from Jingle Corporation 90 units of
bells, 190 units of whistles, and 200 units of dingers. Jingle's item fill rate was ________. -
Answers 96%
Jingle Corporation received an order from a customer for 100 units of bells, 200 units of
whistles, and 200 units of dingers. The customer received from Jingle Corporation 80 units of
bells, 180 units of whistles, and 190 units of dingers. Jingle's item fill rate was ________. -
Answers 90%
Which of the following metrics would be part of the "internal operations perspective" in the
Balanced Scorecard? - Answers Units shipped per employee
Suppose your firm receives trade credit from your suppliers which allows you 10 days to pay for
the goods you buy. You flow your inventory through your firm every 30 days. You allow your
customers 30 days to pay you. Your cash-to-cash cycle time is ________. - Answers 10 days
Last year, Able Company had sales of $10 million, cost of goods sold of $6 million, gross profit
of $4 million and net profit of $1 million. Average inventory at cost was $2 million. Able's
inventory turnover rate was ________. - Answers 3 times
Which of the following supply chain comprehensive metrics is likely the most difficult to actually
quantify? - Answers Supply chain response time
People who support the use of the contribution approach to segmental profitability feel that the
net profit approach is wrong because it allocates costs ________. - Answers arbitrarily
Inventory turnover reflects what kind of measure? - Answers Asset utilization
Equipment utilization reflects what kind of measure? - Answers Productivity
Which of the following metrics does not represent the quality dimension well? - Answers
, Product availability
Which of the following is not a productivity metric? - Answers Shipping errors
________ is accomplished by the establishment of appropriate metrics to track system
performance for reporting to management. - Answers Monitoring
________ is accomplished by having appropriate standards of performance relative to the
established metrics to indicate when the logistics system requires modification or attention. -
Answers Controlling
_______ is related to employee motivation and reward for performance. - Answers Directing
The ________ is a framework for performance measurement developed by Kaplan and Norton. -
Answers Balanced Scorecard
What does number of items delivered to customers divided by number of items ordered by
customers calculate? - Answers item fill rate
________ is calculated as the percentage of times the customer's delivery requirements are
actually met. - Answers On-time delivery
Cabotage laws require - Answers passengers or goods moving between two domestic ports to
use only domestic carriers
Firms are globalizing their operations today for all of the following reasons except which of the
following? - Answers Simplify product variations
Jones Company has more manufacturing capacity than is needed for their domestic customers.
By entering into a joint venture in another country, Jones Company hopes to increase overall
sales. Jones Company is globalizing for which of the following reasons? - Answers Achieve
economies of scale
Which of the following is not a reason for globalization? - Answers Increase market access
uncertainty
Which strategy is not focused on local markets? - Answers Transnational
Which strategy requires minimum coordination efforts? - Answers Both no international and
multi-domestic are correct
Which region has the least complex logistics challenges? - Answers North America
There are many key challenges in a global economy. One of these, increased uncertainty, results
from which of the following? - Answers Longer lead times
If a company has no international strategy, what should their delivery plan be? - Answers Direct
Dwell time is ______. - Answers the ratio of the days inventory sits idle in the supply chain to the
days it is being productively used or positioned
The most exacting measure of supply chain performance regarding availability is ______. -
Answers orders shipped complete
Sally Jones has put in place a new set of performance metrics for the logistics department at
her firm. She is convinced that these will give her better information about the department's
performance but is concerned that she doesn't know what type of behavior the new
measurement system will encourage in her employees. Sally seems to be concerned about
which objective of performance measurement? - Answers Directing
Jingle Corporation received an order from a customer for 100 units of bells, 200 units of
whistles, and 200 units of dingers. The customer received from Jingle Corporation 90 units of
bells, 190 units of whistles, and 200 units of dingers. Jingle's item fill rate was ________. -
Answers 96%
Jingle Corporation received an order from a customer for 100 units of bells, 200 units of
whistles, and 200 units of dingers. The customer received from Jingle Corporation 80 units of
bells, 180 units of whistles, and 190 units of dingers. Jingle's item fill rate was ________. -
Answers 90%
Which of the following metrics would be part of the "internal operations perspective" in the
Balanced Scorecard? - Answers Units shipped per employee
Suppose your firm receives trade credit from your suppliers which allows you 10 days to pay for
the goods you buy. You flow your inventory through your firm every 30 days. You allow your
customers 30 days to pay you. Your cash-to-cash cycle time is ________. - Answers 10 days
Last year, Able Company had sales of $10 million, cost of goods sold of $6 million, gross profit
of $4 million and net profit of $1 million. Average inventory at cost was $2 million. Able's
inventory turnover rate was ________. - Answers 3 times
Which of the following supply chain comprehensive metrics is likely the most difficult to actually
quantify? - Answers Supply chain response time
People who support the use of the contribution approach to segmental profitability feel that the
net profit approach is wrong because it allocates costs ________. - Answers arbitrarily
Inventory turnover reflects what kind of measure? - Answers Asset utilization
Equipment utilization reflects what kind of measure? - Answers Productivity
Which of the following metrics does not represent the quality dimension well? - Answers
, Product availability
Which of the following is not a productivity metric? - Answers Shipping errors
________ is accomplished by the establishment of appropriate metrics to track system
performance for reporting to management. - Answers Monitoring
________ is accomplished by having appropriate standards of performance relative to the
established metrics to indicate when the logistics system requires modification or attention. -
Answers Controlling
_______ is related to employee motivation and reward for performance. - Answers Directing
The ________ is a framework for performance measurement developed by Kaplan and Norton. -
Answers Balanced Scorecard
What does number of items delivered to customers divided by number of items ordered by
customers calculate? - Answers item fill rate
________ is calculated as the percentage of times the customer's delivery requirements are
actually met. - Answers On-time delivery
Cabotage laws require - Answers passengers or goods moving between two domestic ports to
use only domestic carriers
Firms are globalizing their operations today for all of the following reasons except which of the
following? - Answers Simplify product variations
Jones Company has more manufacturing capacity than is needed for their domestic customers.
By entering into a joint venture in another country, Jones Company hopes to increase overall
sales. Jones Company is globalizing for which of the following reasons? - Answers Achieve
economies of scale
Which of the following is not a reason for globalization? - Answers Increase market access
uncertainty
Which strategy is not focused on local markets? - Answers Transnational
Which strategy requires minimum coordination efforts? - Answers Both no international and
multi-domestic are correct
Which region has the least complex logistics challenges? - Answers North America
There are many key challenges in a global economy. One of these, increased uncertainty, results
from which of the following? - Answers Longer lead times
If a company has no international strategy, what should their delivery plan be? - Answers Direct
