Equivocal Terms - Answers Words with more than one generally accepted meaning
Low-level Abstractions - Answers Highly specific statements that refer to observable objects or
events
High-level Abstractions - Answers Terms that cover a broad range of possible objects or events
without much detail
Relative Words - Answers Terms that only have meaning in relationship to other (unspecified)
terms (ex. soon, often, large, short)
Jargon - Answers Specialized terminology used by members of a particular group
Acronyms - Answers A special kind of jargon that also save time
Strategic Ambiguity - Answers Finding ways to express difficult messages indirectly
Functions:
1. Promote harmony
2.To soften the blow of difficult messages
3. Make a point indirectly that can't be expressed overtly
Biased Language - Answers A statement that seems objective but actually conceals the
speaker's attitude
Restate the term in language that doesn't contain an evaluation, paraphrase with neutral
language, or use terms that quantify
Trigger Words - Answers Terms that have strong emotional associations that set off intense
emotional reactions in certain listeners
Less-Powerful Speech - Answers Types:
Tag questions
Hesitation