MAC Exam ACTUAL QUESTIONS AND
CORRECT ANSWERS
Medical assistant duties - CORRECT ANSWER - Answer phones and schedule
appointments
- Prepare statements for billing
- Communicate with patient
- Chart patient's history
- Take a patient's vital sign
Settings of practice - CORRECT ANSWER - Doctor's office
- Surgical center
- Clinic
- Nursing home
- Long-term care facility
- Acute care facility
- Ambulatory clinics
- Rehabilitation facilities
What are ethics based on? - CORRECT ANSWER - Integrity
- Responsibility to service and community
- Respect
- Self-discipline
- Intent to further career
What are some administrative duties? - CORRECT ANSWER - Telephone coverage
- Scheduling
- Maintenance of medical records
- Management of all correspondences
,What is the Patient Bill of Rights? - CORRECT ANSWER Guide for both patients and
physicians involved in their care
What is a living will? - CORRECT ANSWER Document that expresses patient's
wishes in care of terminal illness or an accident after which they cannot express their wished
What is ethics? - CORRECT ANSWER Knowledge of what is right conduct verses
what is wrong conduct
Is ethical behaviour biased? - CORRECT ANSWER It is never biased or prejudiced
What are laws? - CORRECT ANSWER Rules of conduct made by a government body
What do criminal laws refer to? - CORRECT ANSWER Offenses against the public
What do civil laws refer to? - CORRECT ANSWER Relationships between people
What is tort? - CORRECT ANSWER Wrong committed against a person or the
person's property (can be intentional and unintentional)
What does liable mean? - CORRECT ANSWER Being held accountable under law
What is negligence? - CORRECT ANSWER Unintentional wrong
What is malpractice? - CORRECT ANSWER Negligence by a professional person
(unintentional)
What is intentional torts? - CORRECT ANSWER Acts that are meant to be harmful
, What is defamation? - CORRECT ANSWER Injuring a person's name and reputation
by making false statements to a third person
What is libel? - CORRECT ANSWER Making false statements in print, writing, or
through pictures
What is slander? - CORRECT ANSWER Making false statements orally
What is invasion of privacy? - CORRECT ANSWER Violating a person's right not to
have their private affairs exposed
What is fraud? - CORRECT ANSWER Saying or doing something to trick, fool, or
deceive a person
What is assault? - CORRECT ANSWER Intentionally attempting to touch or threaten a
person's body without their consent
What is battery? - CORRECT ANSWER Touching a person's body without their
consent
What is a misdemeanor? - CORRECT ANSWER A crime punishable by one year or
less
What is a felony? - CORRECT ANSWER A crime punishable by more than one year
What is informed consent? - CORRECT ANSWER It is when the person/patient
clearly understands what is going to be done regarding them
What is abandonment? - CORRECT ANSWER It is when a provider withdraws from
the care of the patient without reasonable notice of discharge
CORRECT ANSWERS
Medical assistant duties - CORRECT ANSWER - Answer phones and schedule
appointments
- Prepare statements for billing
- Communicate with patient
- Chart patient's history
- Take a patient's vital sign
Settings of practice - CORRECT ANSWER - Doctor's office
- Surgical center
- Clinic
- Nursing home
- Long-term care facility
- Acute care facility
- Ambulatory clinics
- Rehabilitation facilities
What are ethics based on? - CORRECT ANSWER - Integrity
- Responsibility to service and community
- Respect
- Self-discipline
- Intent to further career
What are some administrative duties? - CORRECT ANSWER - Telephone coverage
- Scheduling
- Maintenance of medical records
- Management of all correspondences
,What is the Patient Bill of Rights? - CORRECT ANSWER Guide for both patients and
physicians involved in their care
What is a living will? - CORRECT ANSWER Document that expresses patient's
wishes in care of terminal illness or an accident after which they cannot express their wished
What is ethics? - CORRECT ANSWER Knowledge of what is right conduct verses
what is wrong conduct
Is ethical behaviour biased? - CORRECT ANSWER It is never biased or prejudiced
What are laws? - CORRECT ANSWER Rules of conduct made by a government body
What do criminal laws refer to? - CORRECT ANSWER Offenses against the public
What do civil laws refer to? - CORRECT ANSWER Relationships between people
What is tort? - CORRECT ANSWER Wrong committed against a person or the
person's property (can be intentional and unintentional)
What does liable mean? - CORRECT ANSWER Being held accountable under law
What is negligence? - CORRECT ANSWER Unintentional wrong
What is malpractice? - CORRECT ANSWER Negligence by a professional person
(unintentional)
What is intentional torts? - CORRECT ANSWER Acts that are meant to be harmful
, What is defamation? - CORRECT ANSWER Injuring a person's name and reputation
by making false statements to a third person
What is libel? - CORRECT ANSWER Making false statements in print, writing, or
through pictures
What is slander? - CORRECT ANSWER Making false statements orally
What is invasion of privacy? - CORRECT ANSWER Violating a person's right not to
have their private affairs exposed
What is fraud? - CORRECT ANSWER Saying or doing something to trick, fool, or
deceive a person
What is assault? - CORRECT ANSWER Intentionally attempting to touch or threaten a
person's body without their consent
What is battery? - CORRECT ANSWER Touching a person's body without their
consent
What is a misdemeanor? - CORRECT ANSWER A crime punishable by one year or
less
What is a felony? - CORRECT ANSWER A crime punishable by more than one year
What is informed consent? - CORRECT ANSWER It is when the person/patient
clearly understands what is going to be done regarding them
What is abandonment? - CORRECT ANSWER It is when a provider withdraws from
the care of the patient without reasonable notice of discharge
