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Warranty Service Authorization Exam ASP & Onsite (RWST217).

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Warranty Service Authorization Exam v v v




Asp & Onsite (Rwst217).
v v v v




THIS EXAM CONTAINS:
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 Warranty Service Authorization Exam
v v v




 Asp & Onsite
v v




 Asp & Onsite (Rwst217)
v v v





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, 1. Hardware MaintenanceManual (HMM) v v v




..ANS>>> Whichofthefollowingshowsthelistofcomponentsthat must be removed before servicing the LCD panel? an object with
vv v v v v v v v v v vv vv vv vv vv vv vv vv v v v v v v




v v a higher charg
v v v v vv




2. The sudden flow of static charge from an object with a higher vcharge
v v v v v v v v v v v v v v v v v v v v v v to an object with a lower charge.
v v vv vv vv vv vv




vv ..ANS>>> What is electrostatic discharge?
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3. Involving the customer in the solution process
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..ANS>>> Onekeyaspectofexceptionalcustomer service is
vv vv v v v v v vv vv vv .




4. Disconnect the power cable vv vv vv




..ANS>>> A technician is about to open a desktop PC to replace a video card. He shuts down the computer, opens it, grounds himself with the ESD
vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv




wrist strap, and begins to open the case. Which step did the technician forget to do?
vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv vv




5. To create bootable diagnostics in Windows and Linux
vv vv vv vv vv vv vv




..ANS>>>. WhatistheBootableGenerator used for?
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6. Continually tap F1 during system boot vv vv vv vv vv




..ANS>>> HowdoyouenterBIOSSetup? vv vv v v v v v





vv vv

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Warranty Service Authorization
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Warranty Service Authorization

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Number of pages
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Written in
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