OAD 138 - Records & Information Management - Final Quiz Questions with Correct Answers
A record is stored information made or received by an organization that is evidence of its
operations and has value requiring its retention for a specific period of time. - Answers True
Vital records are considered necessary for mission critical business operations. - Answers True
Reference documents contain information used in the organization's day-to-day operations. -
Answers False
General correspondence and bank statements are in which records value category? - Answers
Useful
An example of an important record is the memo announcing the annual company picnic. -
Answers False
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - Answers True
Records classified by their value to the organization fall into one of these four categories: -
Answers Vital, important, useful, or nonessential
Students interested in understanding the paperwork connected with an organization's day-to-
day operations would concentrate their records studies on - Answers transaction documents.
At the end of the number of years indicated on the retention schedule, records are disposed
either by destruction or by transfer to a permanent storage place. - Answers True
An automated system for scanning, storing, retrieving, and managing images of physical
records is - Answers document imaging.
The five phases of the records and information life cycle are - Answers creation, distribution,
use, maintenance, and disposition.
Financial records should be classified as important records rather than as useful records. -
Answers True
Filing, storing, retrieval, and protection of records are part of the maintenance phase of the
records and information life cycle. - Answers True
Filing is only one step in the records and information life cycle. - Answers True
E-mails are private and cannot be used in a court of law. - Answers False
External records are created for use within the company.
Group of answer choices - Answers False
,By following proper records and information management procedures, information is available
at the right time for making effective management decisions. - Answers True
Which of the following best describes records management? - Answers systematic control of all
records from their creation to ultimate disposition
Procedure manuals and handbooks have historical value to the organization. - Answers False
Policy and procedures manuals are - Answers of administrative value to the firm.
Even though more businesses than ever are investing in new technologies, using physical
records continues to be a fact of office life. - Answers True
The International Organization for Standardization (ISO) 15489 defines a record as information
created, received, and maintained as evidence and information by an organization or person in
pursuance of - Answers legal obligations or in the transaction of business.
What is the best method for protecting your vital and important records? - Answers identify a
single location to store all vital papers and information
inventory the records kept only on computers including account numbers, user ids, and
passwords
make routine backups of your computer records and store them in a separate location
All of the above
Initially, the purpose of computer application software was to facilitate the creation of physical
records. - Answers True
Records that document the organization's operations and major shifts of direction over the
years are considered to be of what value and type? - Answers historical
When a decision is made to keep the record for use at a later date, it must be stored, retrieved,
and protected. - Answers True
Records management has not changed in the last 50 years. - Answers False
Internal records are used in an organization for information to carry on the operations of the
firm over long periods. - Answers False
Inaccurate classification of records as they are created and revised is a symptom of what type
, of problem? - Answers human
Which of the following statements best describe RIM challenges? - Answers New laws and
regulations, business processes are amended and streamlined, new risks, the pace of
technological change, and new record formats
The operating level of records management workers includes the - Answers workers
responsible for routine filing and retrieving.
Federal legislation balances and protects - Answers an individual's right to privacy.
Enterprise content management (ECM) is the term used to describe the technologies, tools, and
methods used to - Answers capture, manage, store, preserve, and deliver content or information
across an enterprise.
One of the first pieces of legislation enacted by Congress to aid in records management was
the - Answers creation of the General Services Administration (GSA).
Which of the following job titles would be available for a person employed in a large corporation
at the operating level? - Answers Inactive Records Clerk, Imaging Records Technician, and Vital
Records Clerk
At which level would a records manager work? - Answers managerial
E-commerce allows companies and individuals to conduct business through - Answers
networks and computers.
Which of the following are professional organizations for records and information management?
- Answers AIIM & ARAMA
Unstructured information makes up _____ percent of the total information created by a company.
- Answers 80
RIM programs should have the following features: - Answers adherence to the ARMA Principles
a legally defensible retention schedule
efficient procedures for managing the five stages of the record life cycle
well-trained staff
A record is stored information made or received by an organization that is evidence of its
operations and has value requiring its retention for a specific period of time. - Answers True
Vital records are considered necessary for mission critical business operations. - Answers True
Reference documents contain information used in the organization's day-to-day operations. -
Answers False
General correspondence and bank statements are in which records value category? - Answers
Useful
An example of an important record is the memo announcing the annual company picnic. -
Answers False
As a business customer, every time you buy a product or service, you are creating a record of
that transaction. - Answers True
Records classified by their value to the organization fall into one of these four categories: -
Answers Vital, important, useful, or nonessential
Students interested in understanding the paperwork connected with an organization's day-to-
day operations would concentrate their records studies on - Answers transaction documents.
At the end of the number of years indicated on the retention schedule, records are disposed
either by destruction or by transfer to a permanent storage place. - Answers True
An automated system for scanning, storing, retrieving, and managing images of physical
records is - Answers document imaging.
The five phases of the records and information life cycle are - Answers creation, distribution,
use, maintenance, and disposition.
Financial records should be classified as important records rather than as useful records. -
Answers True
Filing, storing, retrieval, and protection of records are part of the maintenance phase of the
records and information life cycle. - Answers True
Filing is only one step in the records and information life cycle. - Answers True
E-mails are private and cannot be used in a court of law. - Answers False
External records are created for use within the company.
Group of answer choices - Answers False
,By following proper records and information management procedures, information is available
at the right time for making effective management decisions. - Answers True
Which of the following best describes records management? - Answers systematic control of all
records from their creation to ultimate disposition
Procedure manuals and handbooks have historical value to the organization. - Answers False
Policy and procedures manuals are - Answers of administrative value to the firm.
Even though more businesses than ever are investing in new technologies, using physical
records continues to be a fact of office life. - Answers True
The International Organization for Standardization (ISO) 15489 defines a record as information
created, received, and maintained as evidence and information by an organization or person in
pursuance of - Answers legal obligations or in the transaction of business.
What is the best method for protecting your vital and important records? - Answers identify a
single location to store all vital papers and information
inventory the records kept only on computers including account numbers, user ids, and
passwords
make routine backups of your computer records and store them in a separate location
All of the above
Initially, the purpose of computer application software was to facilitate the creation of physical
records. - Answers True
Records that document the organization's operations and major shifts of direction over the
years are considered to be of what value and type? - Answers historical
When a decision is made to keep the record for use at a later date, it must be stored, retrieved,
and protected. - Answers True
Records management has not changed in the last 50 years. - Answers False
Internal records are used in an organization for information to carry on the operations of the
firm over long periods. - Answers False
Inaccurate classification of records as they are created and revised is a symptom of what type
, of problem? - Answers human
Which of the following statements best describe RIM challenges? - Answers New laws and
regulations, business processes are amended and streamlined, new risks, the pace of
technological change, and new record formats
The operating level of records management workers includes the - Answers workers
responsible for routine filing and retrieving.
Federal legislation balances and protects - Answers an individual's right to privacy.
Enterprise content management (ECM) is the term used to describe the technologies, tools, and
methods used to - Answers capture, manage, store, preserve, and deliver content or information
across an enterprise.
One of the first pieces of legislation enacted by Congress to aid in records management was
the - Answers creation of the General Services Administration (GSA).
Which of the following job titles would be available for a person employed in a large corporation
at the operating level? - Answers Inactive Records Clerk, Imaging Records Technician, and Vital
Records Clerk
At which level would a records manager work? - Answers managerial
E-commerce allows companies and individuals to conduct business through - Answers
networks and computers.
Which of the following are professional organizations for records and information management?
- Answers AIIM & ARAMA
Unstructured information makes up _____ percent of the total information created by a company.
- Answers 80
RIM programs should have the following features: - Answers adherence to the ARMA Principles
a legally defensible retention schedule
efficient procedures for managing the five stages of the record life cycle
well-trained staff
