Dell Client Foundations Exam Guide 2025: Accurate Q&A, Exams of
Advanced Computer Programming 2025/2026
Which of these are a part of the recommended practices while attending
service calls? (Select 2) - ANSWERWhenever possible, swap with a good
known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist |
Onboard Diagnostics Quick Test.
Which of the following are the Pre-boot system diagnostics? (Select 2) -
ANSWERePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2) - ANSWERPlace the
box on a secure surface and break the tamper proof seal with a safe tool.
Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides.
Avoid touching the surface or bottom of the parts.
The BIOS Recovery (via HDD) does not support recovery from _________ and
______. (Select 2) - ANSWERHard Disk Drive with password set.
, Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2) -
ANSWERPower on the system. When the Dell logo appears, tap the F12 key
to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
Which of these is the recommended combination for cleaning electronic
components of the system? - ANSWERIsopropyl alcohol and lint free cloth
Which out of these is a probable point of failure for a no power issue in
laptops? (Select 2) - ANSWERAC Adapter
Frayed pins
A customer is getting a "No bootable device found" message while powering
on the system. Which option under the BIOS would help to fix this issue? -
ANSWERBoot Configuration.
Which of the following are valid steps in launching ePSA diagnostics? (Select
2) - ANSWERUse the up and down arrow keys to select Diagnostics on the
menu and press the Enter key.
Power on the system. Tap the F12 key when the Dell logo appears to access
the one-time boot menu.
Advanced Computer Programming 2025/2026
Which of these are a part of the recommended practices while attending
service calls? (Select 2) - ANSWERWhenever possible, swap with a good
known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist |
Onboard Diagnostics Quick Test.
Which of the following are the Pre-boot system diagnostics? (Select 2) -
ANSWERePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2) - ANSWERPlace the
box on a secure surface and break the tamper proof seal with a safe tool.
Carefully open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides.
Avoid touching the surface or bottom of the parts.
The BIOS Recovery (via HDD) does not support recovery from _________ and
______. (Select 2) - ANSWERHard Disk Drive with password set.
, Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2) -
ANSWERPower on the system. When the Dell logo appears, tap the F12 key
to access the one-time boot menu.
Select BIOS Setup on the menu and press the Enter key.
Which of these is the recommended combination for cleaning electronic
components of the system? - ANSWERIsopropyl alcohol and lint free cloth
Which out of these is a probable point of failure for a no power issue in
laptops? (Select 2) - ANSWERAC Adapter
Frayed pins
A customer is getting a "No bootable device found" message while powering
on the system. Which option under the BIOS would help to fix this issue? -
ANSWERBoot Configuration.
Which of the following are valid steps in launching ePSA diagnostics? (Select
2) - ANSWERUse the up and down arrow keys to select Diagnostics on the
menu and press the Enter key.
Power on the system. Tap the F12 key when the Dell logo appears to access
the one-time boot menu.
