CVS Pharmacy Technician Exam
Study online at https://quizlet.com/_2dxpdo
1. Blue Trash Bags PHI (Personal Health Information) and PII (Personally Identifiable Information)-
name, address, DOB, social security number, prescription number, and any med-
ical information
2. PII Personally Identifiable Information
3. PHI Personal Health Information
4. Green Trash Bags Empty amber viles, prescription bottles, and boxes.
5. Clear Bags Regular garbage.
6. HIPAA A privacy act that helps maintain privacy and security of the PHI of patients.
7. DAW Codes Dispense as Written. 3 main codes we see in the pharmacy.
8. DAW 0 No product selection indicated.
9. DAW 1 Substitution not allowed by prescriber.
10. DAW 2 Patient requested product dispensed.
11. Out of Stock Completed every Saturday (the day before order day). Done to verify what we
Scans actually have in stock and what we don't.
12. What you must Complete all Rx Return to Stock (because you might have it)
do before placing Processed overstock, damaged, or outdated items (because it may look like you
an order have more than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
13. What you must Cycle counts, Label Maintenance, Out of Stock Scans, and Review Reports must be
do to ensure an performed consistently and accurately.
accurate order
14. Cycle Counts
1/9
, CVS Pharmacy Technician Exam
Study online at https://quizlet.com/_2dxpdo
Reports generated in the RF machine to ensure we have the correct amount of
medication on hand.
15. 2 types of Cycle Store Initiated and System Generated
Counts
16. Store Initiated When you notice a shortage of medication and input it into the RF machine
manually.
17. System Generat- A report that generates every day and must be completed by 10AM
ed
18. TIL Target Inventory Level- necessary to create value for your store and the patients.
19. BOH Balance on Hand- the quantity of drugs in the pharmacy.
20. BOO Balance on Order- how much of a product you want to order.
21. Low BOH If your BOH is low, an order will be needed so that it meets the amount of drugs
your store needs for the patients.
22. AIMRx Advanced Inventory Management for the Pharmacy. The report we use for the CVS
Warehouse.
23. Care Check Plus A program that targets certain prescriptions as they are processed through our
Program computer. Educates the patients on their medication, condition, and may give
them coupons for over the counter medications related to tneir prescription.
24. Pick Up Serve customers picking up their prescription(s) in the pharmacy.
25. Drop Off Critical piece of the prescription fulfillment process. The customer's first interac-
tion with the pharmacy. Input prescriptions, edit/run insurance, manage OT, make
service calls to patients when necessary.
26. Drive-Thru Responsible for both Drop Off and Pick Up tasks.
2/9
Study online at https://quizlet.com/_2dxpdo
1. Blue Trash Bags PHI (Personal Health Information) and PII (Personally Identifiable Information)-
name, address, DOB, social security number, prescription number, and any med-
ical information
2. PII Personally Identifiable Information
3. PHI Personal Health Information
4. Green Trash Bags Empty amber viles, prescription bottles, and boxes.
5. Clear Bags Regular garbage.
6. HIPAA A privacy act that helps maintain privacy and security of the PHI of patients.
7. DAW Codes Dispense as Written. 3 main codes we see in the pharmacy.
8. DAW 0 No product selection indicated.
9. DAW 1 Substitution not allowed by prescriber.
10. DAW 2 Patient requested product dispensed.
11. Out of Stock Completed every Saturday (the day before order day). Done to verify what we
Scans actually have in stock and what we don't.
12. What you must Complete all Rx Return to Stock (because you might have it)
do before placing Processed overstock, damaged, or outdated items (because it may look like you
an order have more than you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
13. What you must Cycle counts, Label Maintenance, Out of Stock Scans, and Review Reports must be
do to ensure an performed consistently and accurately.
accurate order
14. Cycle Counts
1/9
, CVS Pharmacy Technician Exam
Study online at https://quizlet.com/_2dxpdo
Reports generated in the RF machine to ensure we have the correct amount of
medication on hand.
15. 2 types of Cycle Store Initiated and System Generated
Counts
16. Store Initiated When you notice a shortage of medication and input it into the RF machine
manually.
17. System Generat- A report that generates every day and must be completed by 10AM
ed
18. TIL Target Inventory Level- necessary to create value for your store and the patients.
19. BOH Balance on Hand- the quantity of drugs in the pharmacy.
20. BOO Balance on Order- how much of a product you want to order.
21. Low BOH If your BOH is low, an order will be needed so that it meets the amount of drugs
your store needs for the patients.
22. AIMRx Advanced Inventory Management for the Pharmacy. The report we use for the CVS
Warehouse.
23. Care Check Plus A program that targets certain prescriptions as they are processed through our
Program computer. Educates the patients on their medication, condition, and may give
them coupons for over the counter medications related to tneir prescription.
24. Pick Up Serve customers picking up their prescription(s) in the pharmacy.
25. Drop Off Critical piece of the prescription fulfillment process. The customer's first interac-
tion with the pharmacy. Input prescriptions, edit/run insurance, manage OT, make
service calls to patients when necessary.
26. Drive-Thru Responsible for both Drop Off and Pick Up tasks.
2/9
