CVS Pharmacy Exam |100 Complete Questions
with Answers
The technician's role in the Quality Assurance includes: (select all that apply)
□ Completing the accuracy scan at Production
□ Using the appropriate shelf dividers to identify high-risk medications
□ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk - - ■ Completing
the accuracy scan at Production
■ Using the appropriate shelf dividers to identify high-risk medications
■ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk
-1. The customer receipt portion of the prescription label includes the following
information: (select all that apply)
□ Third party information (if applicable)
□ Medication name
□ Promised date and time, and number of prescriptions in the order
□ Patient information (name, address, DOB) - -■ Third party information (if applicable)
■ Medication name
■ Promised date and time, and number of prescriptions in the order
■ Patient information (name, address, DOB)
-As part of the pre-quality assurance check, the employee stationed at Production should
match the NDC on the medication to the NDC on the prescription label
O True
O False - -True
-Amoxicillin suspensions can be reconstituted by anyone in the pharmacy
O True
O False - -False
-Which of the following medication types are taken by mouth?
O Otic preparations
O Elixirs
O Suppositories
O Ophthalmic preparations - -Elixirs
-The prescriber is required to provide all of the following on a prescription EXCEPT:
O Directions for use
O Patient's name
O Medication name
,O All of the above are required - -All of the above are required
-A prescription calls for 180ml of Promethazine with Codeine. How many oz will be
dispensed?
O 3 oz
O 9oz
O 6oz
O 4oz - -6oz
-When processing prescriptions in the pharmacy computer system it is important to
validate that
prescriptions are being filled for the correct patient by verifying his/her address and date
of
birth
O True
O False - -True
-Insulin must be stored in
O Large item area
O Refrigerator
O Over-the-counter section
O Secured safe - -Refrigerator
-As an important security measure, the following are the only individual who should have
access
to the pharmacy department unaccompanied
O Pharmacy technicians
O Store managers
O Pharmacists
O Loss prevention managers - -Pharmacists
-When working at the Prescription Pick-Up station it is important to: (select all that apply)
□ Log off your register if you leave the station
□ Make sure your register drawer is closed at all times (unless conducting a cash
transaction with a customer)
□ Wear your clean, white pharmacy lab coat, with a name badge, at all times
□ Call for assistance is there are three or more people in line, or you need help with a
transaction - -■ Log off your register if you leave the station
■ Make sure your register drawer is closed at all times (unless conducting a cash
transaction with a customer)
■ Wear your clean, white pharmacy lab coat, with a name badge, at all times
■ Call for assistance is there are three or more people in line, or you need help with a
transaction
-11. The store manager can enter the pharmacy to retrieve a person's prescription when
an
, emergency occurs after hours
O True
O False - -False
-A customer calls the pharmacy indication the medication they received does not look like
the medication they received last month, you should:
O Tell the customer we probably gave them a different manufacturer this time
O Write down the necessary information, ask the customer to hold, and have the
pharmacist speak to the customer regarding the situation
O Tell the customer its best to discard the medication
O Write down the necessary information, ask the customer to hold, get the stock bottle that
contains the medication the customer should have received and explain to the customer
what the medication should look like. You don't really need to involve the
pharmacist - -Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
-During the final verification the pharmacist is verifying
□ The drug
□ For drug interactions
□ The drug strength
□ The prescribers name - -■ The drug
■ For drug interactions
■ The drug strength
■ The prescribers name
-To complete the accuracy scan you must verify it with
O Your credentials
O Your initials along with the QA pharmacist's
O The Pick-Up staff member initials
O The QA pharmacist's credentials - -Your credentials
-15. Which of the following is false regarding the refrigerators and freezers in the
pharmacy?
O Refrigerators and freezers are maintained within the proper range with recommended
medication storage requirements
O Pharmacies must regularly check the temperature within the freezer and refrigerator
O Medications must be organized to allow for proper air flow
O Personal items and food may be stored in the same refrigerator as drugs - - ●
Refrigerators and freezers are maintained within the proper
-16. When a customer requests that you fill a prescription which had been placed On-Hold,
you must ensure the prescription has not "expired" prior to filling it
O True
O False - -True
-17. Pick the medical term for the following condition: high blood pressure
with Answers
The technician's role in the Quality Assurance includes: (select all that apply)
□ Completing the accuracy scan at Production
□ Using the appropriate shelf dividers to identify high-risk medications
□ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk - - ■ Completing
the accuracy scan at Production
■ Using the appropriate shelf dividers to identify high-risk medications
■ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk
-1. The customer receipt portion of the prescription label includes the following
information: (select all that apply)
□ Third party information (if applicable)
□ Medication name
□ Promised date and time, and number of prescriptions in the order
□ Patient information (name, address, DOB) - -■ Third party information (if applicable)
■ Medication name
■ Promised date and time, and number of prescriptions in the order
■ Patient information (name, address, DOB)
-As part of the pre-quality assurance check, the employee stationed at Production should
match the NDC on the medication to the NDC on the prescription label
O True
O False - -True
-Amoxicillin suspensions can be reconstituted by anyone in the pharmacy
O True
O False - -False
-Which of the following medication types are taken by mouth?
O Otic preparations
O Elixirs
O Suppositories
O Ophthalmic preparations - -Elixirs
-The prescriber is required to provide all of the following on a prescription EXCEPT:
O Directions for use
O Patient's name
O Medication name
,O All of the above are required - -All of the above are required
-A prescription calls for 180ml of Promethazine with Codeine. How many oz will be
dispensed?
O 3 oz
O 9oz
O 6oz
O 4oz - -6oz
-When processing prescriptions in the pharmacy computer system it is important to
validate that
prescriptions are being filled for the correct patient by verifying his/her address and date
of
birth
O True
O False - -True
-Insulin must be stored in
O Large item area
O Refrigerator
O Over-the-counter section
O Secured safe - -Refrigerator
-As an important security measure, the following are the only individual who should have
access
to the pharmacy department unaccompanied
O Pharmacy technicians
O Store managers
O Pharmacists
O Loss prevention managers - -Pharmacists
-When working at the Prescription Pick-Up station it is important to: (select all that apply)
□ Log off your register if you leave the station
□ Make sure your register drawer is closed at all times (unless conducting a cash
transaction with a customer)
□ Wear your clean, white pharmacy lab coat, with a name badge, at all times
□ Call for assistance is there are three or more people in line, or you need help with a
transaction - -■ Log off your register if you leave the station
■ Make sure your register drawer is closed at all times (unless conducting a cash
transaction with a customer)
■ Wear your clean, white pharmacy lab coat, with a name badge, at all times
■ Call for assistance is there are three or more people in line, or you need help with a
transaction
-11. The store manager can enter the pharmacy to retrieve a person's prescription when
an
, emergency occurs after hours
O True
O False - -False
-A customer calls the pharmacy indication the medication they received does not look like
the medication they received last month, you should:
O Tell the customer we probably gave them a different manufacturer this time
O Write down the necessary information, ask the customer to hold, and have the
pharmacist speak to the customer regarding the situation
O Tell the customer its best to discard the medication
O Write down the necessary information, ask the customer to hold, get the stock bottle that
contains the medication the customer should have received and explain to the customer
what the medication should look like. You don't really need to involve the
pharmacist - -Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
-During the final verification the pharmacist is verifying
□ The drug
□ For drug interactions
□ The drug strength
□ The prescribers name - -■ The drug
■ For drug interactions
■ The drug strength
■ The prescribers name
-To complete the accuracy scan you must verify it with
O Your credentials
O Your initials along with the QA pharmacist's
O The Pick-Up staff member initials
O The QA pharmacist's credentials - -Your credentials
-15. Which of the following is false regarding the refrigerators and freezers in the
pharmacy?
O Refrigerators and freezers are maintained within the proper range with recommended
medication storage requirements
O Pharmacies must regularly check the temperature within the freezer and refrigerator
O Medications must be organized to allow for proper air flow
O Personal items and food may be stored in the same refrigerator as drugs - - ●
Refrigerators and freezers are maintained within the proper
-16. When a customer requests that you fill a prescription which had been placed On-Hold,
you must ensure the prescription has not "expired" prior to filling it
O True
O False - -True
-17. Pick the medical term for the following condition: high blood pressure
