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,Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
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1) Managers and economists traditionally have seen human resource management as a source of
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bvalue to their organizations.
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⊚ true b
⊚ false b
2) The concept of "human resource management" implies that employees are interchangeable,
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beasily replaced assets that should be managed like any other physical asset.
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⊚ true b
⊚ false b
3) No two human resource departments will have precisely the same roles and responsibilities.
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⊚ b true
⊚ b false
4) Recruitment refers to the process by which an organization selects applicants with the right
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bknowledge, skills, and abilities to help the organization achieve its goals.
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⊚ true b
⊚ false b
5) Performance management requires that employee activities and outputs match the
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bindividual's goals. b
⊚ true b
⊚ false b
6) Important decisions in planning pay and benefits include how much to offer employees in
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bsalary or wages, as opposed to bonuses, commissions, and other performance-related pay.
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⊚ true b
⊚ false b
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
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⊚ b true
⊚ b false
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,8) Compliance with laws and regulations is not an HR responsibility, but rather the sole
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bresponsibility of managers within the organization.
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⊚ true b
⊚ false b
9) HR is increasingly becoming a purely administrative function.
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⊚ b true
⊚ b false
10) As part of its strategic role, one of the key contributions HR can make is to engage in
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bevidence-based HRM. b
⊚ true b
⊚ false b
11) Canada underperforms the United States with respect to productivity.
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⊚ b true
⊚ b false
12) HRM should have a significant role in carrying out a merger or acquisition.
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⊚ b true
⊚ b false
13) Non-traditional workers e.g. contractors and temporary workers, currently represent more
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bthan 50 percent of the workforce, and this percentage is expected to increase significantly.
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⊚ true b
⊚ false b
14) Setting up a business enterprise in another country (e.g. building a factory in China) is called
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boutsourcing.
⊚ true b
⊚ false b
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, 15) Recent surveys indicate that the general public and managers do not have positive
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bperceptions of the ethical conduct of businesses.
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⊚ true b
⊚ false b
16) HR activities are carried out exclusively by HR specialists in small organizations.
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⊚ b true
⊚ b false
17) Canada's labour force is aging.
b b b b
⊚ b true
⊚ b false
18) Mobile devices are increasingly being used to access HR processes, information, and
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bcollaborative tools. b
⊚ true b
⊚ false b
19) As a type of resource, human capital refers to:
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A) the wages, benefits, and other costs incurred in support of HR functions within an
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organization.
b
B) executive talent within an organization. b b b b
C) the tax-deferred value of an employee's pension plan.
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D) employee characteristics that can add economic value to the organization.
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E) substitutes for physical assets. b b b
20) Human capital refers to an organization's employees described in terms of all of the
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bfollowing, EXCEPT? b
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
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