CCM MADE EASY, CHAP1, CARE DELIVERY AND
REIMBURSEMENT METHODS EXAM WITH ALL CORRECT
& 100% VERIFIED ANSWERS|ALREADY GRADED A+
Case Management Process- 9 processes ✔Correct Answer-Screening
Stratifying Risk
Assessing
Planning
Implementing
Following Up
Transitioning
Communication post-transition
Evaluation
Screening ✔Correct Answer-Patient information is reviewed to decide the patient's
appropriateness for case management services
Stratifying Risk ✔Correct Answer-Classifying clients into low, moderate or higher risk categories
Assessing ✔Correct Answer-A comprehensive, needs-based assessment to identify client's
problems, needs and interests
SMART acronym stands for ✔Correct Answer-Specific
Measurable
Achievable
Realistic
Timely
What is the acronym SMART used in relation to? ✔Correct Answer-identify attributes of effective
goals
2 types of negotiation ✔Correct Answer-Aggressive/hardball
Cooperative
Which type of negotiation is not recommended? ✔Correct Answer-Aggressive/hardball
What type of negotiation results in a win-win situation? ✔Correct Answer-Cooperative negotiation
activities of daily living (ADLs) -6 ✔Correct Answer-Bathing
Dressing
Toileting/continence
Transferring
Hygiene/grooming
Feeding
DEATH mneumonic ✔Correct Answer-ADLs:
Dressing/bathing
Eating
, Ambulating
Toileting
Hygiene
IADLs ✔Correct Answer-8 independent living skills more complex than ADLs
The 8 IADLs ✔Correct Answer-Shopping
Using the telephone
Paying bills/budgeting
Food prep
Housekeeping
Laundry
Using transportation
Handling medications
Patient Health Questionaire-2 (PHQ2) screens for? ✔Correct Answer-Pre-screens for depression
If a client screens positive for depression with the PHQ2 they should be evaluated further with which
screening tool? ✔Correct Answer-Patient Health Questionaire 9
Patient Health Questionaire 9 ✔Correct Answer-Most common screening tool to identify
depression
What does PHQ9 screen for and how? ✔Correct Answer-Screens for depression, asks client to rate
frequency of 9 problems occurring over the previous 2 weeks on a scale ranging 0 (not at all) to 3
(nearly every day).
Common reason for patient medication non compliance ✔Correct Answer-Cost
Options to assist in decreasing patient medication costs ✔Correct Answer-Medication samples
from doc office
Generic drug when appropriate
Co-pay assistance programs
Disease-specific financial assistance
Primary medication nonadherence ✔Correct Answer-Not filling prescriptions
Medication secondary nonadherence ✔Correct Answer-Not taking prescription as prescribed
When do many medication errors occur in relation to a patient's care? ✔Correct Answer-During
patient transitions in care
interdisciplinary team ✔Correct Answer-Group of healthcare professionals from various
professional disciplines who work together to manage the physical, psychological and spiritual needs
of the patient.
Life care planning ✔Correct Answer-A comprehensive care plan for the health needs of an
individual who has experienced a catastrophic injury or who has chronic healthcare needs
Vocational case manager purpose ✔Correct Answer-Assist employees to return to work as quickly
as possible
REIMBURSEMENT METHODS EXAM WITH ALL CORRECT
& 100% VERIFIED ANSWERS|ALREADY GRADED A+
Case Management Process- 9 processes ✔Correct Answer-Screening
Stratifying Risk
Assessing
Planning
Implementing
Following Up
Transitioning
Communication post-transition
Evaluation
Screening ✔Correct Answer-Patient information is reviewed to decide the patient's
appropriateness for case management services
Stratifying Risk ✔Correct Answer-Classifying clients into low, moderate or higher risk categories
Assessing ✔Correct Answer-A comprehensive, needs-based assessment to identify client's
problems, needs and interests
SMART acronym stands for ✔Correct Answer-Specific
Measurable
Achievable
Realistic
Timely
What is the acronym SMART used in relation to? ✔Correct Answer-identify attributes of effective
goals
2 types of negotiation ✔Correct Answer-Aggressive/hardball
Cooperative
Which type of negotiation is not recommended? ✔Correct Answer-Aggressive/hardball
What type of negotiation results in a win-win situation? ✔Correct Answer-Cooperative negotiation
activities of daily living (ADLs) -6 ✔Correct Answer-Bathing
Dressing
Toileting/continence
Transferring
Hygiene/grooming
Feeding
DEATH mneumonic ✔Correct Answer-ADLs:
Dressing/bathing
Eating
, Ambulating
Toileting
Hygiene
IADLs ✔Correct Answer-8 independent living skills more complex than ADLs
The 8 IADLs ✔Correct Answer-Shopping
Using the telephone
Paying bills/budgeting
Food prep
Housekeeping
Laundry
Using transportation
Handling medications
Patient Health Questionaire-2 (PHQ2) screens for? ✔Correct Answer-Pre-screens for depression
If a client screens positive for depression with the PHQ2 they should be evaluated further with which
screening tool? ✔Correct Answer-Patient Health Questionaire 9
Patient Health Questionaire 9 ✔Correct Answer-Most common screening tool to identify
depression
What does PHQ9 screen for and how? ✔Correct Answer-Screens for depression, asks client to rate
frequency of 9 problems occurring over the previous 2 weeks on a scale ranging 0 (not at all) to 3
(nearly every day).
Common reason for patient medication non compliance ✔Correct Answer-Cost
Options to assist in decreasing patient medication costs ✔Correct Answer-Medication samples
from doc office
Generic drug when appropriate
Co-pay assistance programs
Disease-specific financial assistance
Primary medication nonadherence ✔Correct Answer-Not filling prescriptions
Medication secondary nonadherence ✔Correct Answer-Not taking prescription as prescribed
When do many medication errors occur in relation to a patient's care? ✔Correct Answer-During
patient transitions in care
interdisciplinary team ✔Correct Answer-Group of healthcare professionals from various
professional disciplines who work together to manage the physical, psychological and spiritual needs
of the patient.
Life care planning ✔Correct Answer-A comprehensive care plan for the health needs of an
individual who has experienced a catastrophic injury or who has chronic healthcare needs
Vocational case manager purpose ✔Correct Answer-Assist employees to return to work as quickly
as possible
