NATE Exam Core Essentials with verified answers
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d |(very |important) |- |correct |answer |The |ability |to |utilize |all |types |of |communication |skills |is |
____ |to |the |HVACR |technician.
a. |not |as |important |as |"hands-on" |technical |skills
b. |somewhat |important
c. |unimportant
d. |very |important
d |(all |of |the |above: |clear, |complete, |concise) |- |correct |answer |It |is |important |to |be |____ |in |
filling |out |service |orders |so |that |office |staff, |other |technicians, |and |customers |will |know |what |
work |you |completed |on |the |job.
a. |clear
b. |complete
c. |concise
d. |all |of |the |above
d |(Refrigerant) |- |correct |answer |When |explaining |to |a |customer |that |you |have |adjusted |the |
system |charge, |which |of |the |following |terms |is |most |appropriate?
a. |Freon
b. |Gas
c. |Juice
d. |Refrigerant
a |(can |help |you |diagnose |the |problem) |- |correct |answer |Listening |carefully |to |what |a |customer
|is |telling |you |____.
,a. |can |help |you |diagnose |the |problem
b. |is |a |waste |of |time
c. |is |not |necessary
d. |often |will |only |confuse |you
b |(listen |to |the |customer |first, |then |ask |questions) |- |correct |answer |When |you |arrive |at |a |
service |call |and |meet |the |customer, |you |should |____.
a. |ask |questions |first, |then |listen |to |what |the |customer |has |to |say
b. |listen |to |the |customer |first, |then |ask |questions
c. |avoid |discussion |with |the |customer
d. |remind |the |customer |that |you |are |the |professional |and |get |on |with |your |work
b |(1,600 |ft3) |- |correct |answer |What |is |the |volume |of |a |room |that |measures |10 |ft |by |20 |ft |with
|an |8-ft |ceiling?
a. |800 |ft3
b. |1,600 |ft3
c. |2,400 |ft3
d. |3,200 |ft3
b |(1,200 |CFM) |- |correct |answer |What |is |the |CFM |requirements |for |an |1,800-ft2 |house |with |8-
ft |ceilings, |if |five |air |changes |per |hour |are |needed?
a. |400 |CFM
b. |1,200 |CFM
c. |1,600 |CFM
d. |2,400 |CFM
,c |(1,600 |CFM) |- |correct |answer |What |is |the |CFM |requirement |for |an |2,400-ft2 |house |with |8-ft |
ceilings, |if |five |air |changes |per |hour |are |needed?
a. |400 |CFM
b. |1,200 |CFM
c. |1,600 |CFM
d. |2,400 |CFM
a |(79 |in2) |- |correct |answer |What |is |the |cross-sectional |area |of |a |10-in |round |metal |duct?
a. |79 |in2
b. |200 |in2
c. |314 |in2
d. |418 |in2
Note: |Area |of |a |circle |= |π |x |radius^2
d |(1,800 |ft/min) |- |correct |answer |How |fast |does |air |with |a |velocity |pressure |of |0.20 |in. |w.g. |
move |through |a |round |duct?
a. |400 |ft/min
b. |1,200 |ft/min
c. |1,600 |ft/min
d. |1,800 |ft/min
Note: |Velocity |= |4005 |x |(the |square |root |of |velocity |pressure)
, d |(1,800 |ft/min) |- |correct |answer |How |fast |does |air |with |a |velocity |pressure |of |0.20 |in |w.g. |
move |through |a |square |duct?
a. |400 |ft/min
b. |1,200 |ft/min
c. |1,600 |ft/min
d. |1,800 |ft/min
Note: |Velocity |= |4005 |x |(the |square |root |of |velocity |pressure)
d |(all |of |the |above: |honest, |loyal, |patient) |- |correct |answer |Customers |depend |on |you |to |be |
____.
a. |honest
b. |loyal
c. |patient
d. |all |of |the |above
c |(demonstrate |system |operation |and |describe |basic |maintenance |procedures |to |the |
customer) |- |correct |answer |Before |leaving |a |service |call, |you |should |be |sure |to |____.
a. |ask |the |customer |for |referrals
b. |collect |payment |in |cash |if |possible
c. |demonstrate |system |operation |and |describe |basic |maintenance |procedures |to |the |customer
d. |try |to |sell |the |customer |an |equipment |upgrade
d |(All |of |the |above: |it |can |cut |hard |or |soft |drawn |copper; |it |leaves |no |metal |shavings |to |
contaminate |the |system; |it |produces |a |clean, |square |cut.) |- |correct |answer |What |is |the |
advantage |of |using |a |tube |cutter |to |cut |copper |pipe?
| | | | | |
d |(very |important) |- |correct |answer |The |ability |to |utilize |all |types |of |communication |skills |is |
____ |to |the |HVACR |technician.
a. |not |as |important |as |"hands-on" |technical |skills
b. |somewhat |important
c. |unimportant
d. |very |important
d |(all |of |the |above: |clear, |complete, |concise) |- |correct |answer |It |is |important |to |be |____ |in |
filling |out |service |orders |so |that |office |staff, |other |technicians, |and |customers |will |know |what |
work |you |completed |on |the |job.
a. |clear
b. |complete
c. |concise
d. |all |of |the |above
d |(Refrigerant) |- |correct |answer |When |explaining |to |a |customer |that |you |have |adjusted |the |
system |charge, |which |of |the |following |terms |is |most |appropriate?
a. |Freon
b. |Gas
c. |Juice
d. |Refrigerant
a |(can |help |you |diagnose |the |problem) |- |correct |answer |Listening |carefully |to |what |a |customer
|is |telling |you |____.
,a. |can |help |you |diagnose |the |problem
b. |is |a |waste |of |time
c. |is |not |necessary
d. |often |will |only |confuse |you
b |(listen |to |the |customer |first, |then |ask |questions) |- |correct |answer |When |you |arrive |at |a |
service |call |and |meet |the |customer, |you |should |____.
a. |ask |questions |first, |then |listen |to |what |the |customer |has |to |say
b. |listen |to |the |customer |first, |then |ask |questions
c. |avoid |discussion |with |the |customer
d. |remind |the |customer |that |you |are |the |professional |and |get |on |with |your |work
b |(1,600 |ft3) |- |correct |answer |What |is |the |volume |of |a |room |that |measures |10 |ft |by |20 |ft |with
|an |8-ft |ceiling?
a. |800 |ft3
b. |1,600 |ft3
c. |2,400 |ft3
d. |3,200 |ft3
b |(1,200 |CFM) |- |correct |answer |What |is |the |CFM |requirements |for |an |1,800-ft2 |house |with |8-
ft |ceilings, |if |five |air |changes |per |hour |are |needed?
a. |400 |CFM
b. |1,200 |CFM
c. |1,600 |CFM
d. |2,400 |CFM
,c |(1,600 |CFM) |- |correct |answer |What |is |the |CFM |requirement |for |an |2,400-ft2 |house |with |8-ft |
ceilings, |if |five |air |changes |per |hour |are |needed?
a. |400 |CFM
b. |1,200 |CFM
c. |1,600 |CFM
d. |2,400 |CFM
a |(79 |in2) |- |correct |answer |What |is |the |cross-sectional |area |of |a |10-in |round |metal |duct?
a. |79 |in2
b. |200 |in2
c. |314 |in2
d. |418 |in2
Note: |Area |of |a |circle |= |π |x |radius^2
d |(1,800 |ft/min) |- |correct |answer |How |fast |does |air |with |a |velocity |pressure |of |0.20 |in. |w.g. |
move |through |a |round |duct?
a. |400 |ft/min
b. |1,200 |ft/min
c. |1,600 |ft/min
d. |1,800 |ft/min
Note: |Velocity |= |4005 |x |(the |square |root |of |velocity |pressure)
, d |(1,800 |ft/min) |- |correct |answer |How |fast |does |air |with |a |velocity |pressure |of |0.20 |in |w.g. |
move |through |a |square |duct?
a. |400 |ft/min
b. |1,200 |ft/min
c. |1,600 |ft/min
d. |1,800 |ft/min
Note: |Velocity |= |4005 |x |(the |square |root |of |velocity |pressure)
d |(all |of |the |above: |honest, |loyal, |patient) |- |correct |answer |Customers |depend |on |you |to |be |
____.
a. |honest
b. |loyal
c. |patient
d. |all |of |the |above
c |(demonstrate |system |operation |and |describe |basic |maintenance |procedures |to |the |
customer) |- |correct |answer |Before |leaving |a |service |call, |you |should |be |sure |to |____.
a. |ask |the |customer |for |referrals
b. |collect |payment |in |cash |if |possible
c. |demonstrate |system |operation |and |describe |basic |maintenance |procedures |to |the |customer
d. |try |to |sell |the |customer |an |equipment |upgrade
d |(All |of |the |above: |it |can |cut |hard |or |soft |drawn |copper; |it |leaves |no |metal |shavings |to |
contaminate |the |system; |it |produces |a |clean, |square |cut.) |- |correct |answer |What |is |the |
advantage |of |using |a |tube |cutter |to |cut |copper |pipe?
