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Organizational Behavior – BUSI 240 | 65 Solved Questions | Decision-Making, Leadership, SLT | Liberty University 2025

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This document offers 65 expertly solved multiple-choice and theory-based questions for BUSI 240: Organizational Behavior at Liberty University, crafted for the 2025/2026 academic year. It provides a deep dive into advanced topics essential for understanding the psychological and behavioral dynamics of individuals and groups in organizations. Topics include rational vs. intuitive decision-making, programmed and nonprogrammed decisions, bounded rationality, escalation of commitment, and the influence of values and risk framing. It further explores comprehensive leadership theories such as trait theory, situational leadership (SLT), Fiedler’s contingency model, path-goal theory, servant leadership, and transactional and charismatic leadership. The resource also explains group dynamics, creativity, devil’s advocacy, and the impact of cognitive dissonance in workplace decisions. This document is perfect for students seeking a strong conceptual grasp and real-world applicability of organizational behavior models in leadership, group decision-making, and employee motivation. Best suited for: Undergraduate Business Administration and HRM students MBA and leadership development students Organizational psychology learners Students preparing for BUSI 240 exams, quizzes, or leadership case studies Anyone studying leadership frameworks, employee behavior, or organizational dynamics Keywords: organizational behavior, decision-making models, rationality, escalation of commitment, bounded rationality, leadership theories, servant leadership, charismatic leader, situational leadership, path-goal theory, SLT, group decision-making, organizational values, Liberty University, BUSI 240 exam prep

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BUSI240 2025/2026 Exam Questions and
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Identify a true statement about programmed decisions. - 🧠 ANSWER

✔✔They are developed for situations that occur frequently or repeatedly.


Identify the features of decisions in an organizational context. - 🧠 ANSWER

✔✔They are the outcomes of dynamic processes that are influenced by

multiple forces.

They are an organizational response to an issue.

They are the tools through which an organization attempts to achieve a

desired state.

,In the context of a rational decision-making process, which of the following

is a consequence of adequately establishing objectives in an organization?

- 🧠 ANSWER ✔✔It dictates the results that must be accomplished.


In an organization, perceptual problems of employees always help in

identifying its problems. - 🧠 ANSWER ✔✔False


Which of the following is done by the managers of an organization while

developing alternative solutions to a problem in the decision-making

process? - 🧠 ANSWER ✔✔The internal and external environs of the

organization are examined to determine if they have useful information to

develop possible alternatives.

______ decisions are repetitive and routine, and a definite procedure is

developed for them. - 🧠 ANSWER ✔✔Programmed


An appointed critic of proposed group actions whose role is to uncover

underlying issues with the prevailing direction of the group is known as a(n)

______ ______. - 🧠 ANSWER ✔✔devil's advocate


A(n) ______ is a means to achieve some result or to solve some problem;

it can also be defined as the outcome of a process that is influenced by

many forces. - 🧠 ANSWER ✔✔decision

, Instead of being a satisfier, a rational decision maker acts as an optimizer,

choosing a solution to a problem that seldom meets a satisfactory

standard. - 🧠 ANSWER ✔✔False


A garment manufacturing company plans to expand its product base by

entering the beauty products market. Which of the following should be its

manager's first step in the decision-making process as the company

diversifies into a new market? - 🧠 ANSWER ✔✔Establishing goals and

measuring results

The _____ ______ ______ to decision making assumes that decision

making is not a perfectly rational process, but rather one that is fraught with

constraints and limitations. Though not optimal, decisions are thought to be

satisfactory and acceptable. - 🧠 ANSWER ✔✔bounded rationality approach


Identify a factor that leads to complications in detecting the problems of an

organization. - 🧠 ANSWER ✔✔Identifying symptoms as issues


Explaining problems in terms of solutions

Why does intuitive decision making take place frequently in organizations?

- 🧠 ANSWER ✔✔Because of the prevalence of high levels of uncertainty

about a problem, decision criteria, and goals


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